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DMG Consulting LLC Report List

Founded in 2001, DMG Consulting LLC is an industry analyst/consulting firm specializing in customer-focused business strategy, operations and technology services. Our mission is to help companies build cost effective contact center and service environments that provide an outstanding customer experience. We achieve this goal by helping our clients leverage technology, process and people to optimize operational efficiency, sales and profits. Our contact center consulting engagements with more than 2,000 end-user organizations, combined with our hands-on operational, managerial, technological and financial expertise, give us deep insight into what users want and need for their enterprises. Our services have included helping companies build a customer relationship management (CRM) and contact center strategy, creating business cases to justify a new investment, conducting a technology selection process to help acquire the right products at the right price, business process optimization to dramatically improve contact center performance, Web and self-service strategy initiatives, and more.

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2014 Contact Center Gamification Product and Market Report
Product code:310318
Published by DMG Consulting LLC
Published September 17, 2014 Price USD 4250
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Product code:246637
Published by DMG Consulting LLC
Published August 6, 2014 Price USD 4250
Content info 396 Pages
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Product code:279575
Published by DMG Consulting LLC
Published July 17, 2014 Price USD 4250
Content info 382 Pages
2014 Workforce Optimization Market Share Report
Product code:247390
Published by DMG Consulting LLC
Published June 11, 2014 Price USD 4250
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2014-2015 Contact Center Performance Management Market Report
Product code:247484
Published by DMG Consulting LLC
Published May 29, 2014 Price USD 4250
Content info 211 Pages
2014-2015 Contact Center Workforce Management Market Report
Product code:247393
Published by DMG Consulting LLC
Published March 20, 2014 Price USD 4250
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Product code:247395
Published by DMG Consulting LLC
Published February 6, 2014 Price USD 4250
Content info 625 Pages
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Product code:250312
Published by DMG Consulting LLC
Published January 22, 2014 Price USD 4250
Content info 570 Pages
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Product code:247399
Published by DMG Consulting LLC
Published December 4, 2013 Price USD 4250
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Product code:257038
Published by DMG Consulting LLC
Published December 20, 2012 Price USD 4250
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Product code:256868
Published by DMG Consulting LLC
Published November 5, 2012 Price USD 2000
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Product code:250307
Published by DMG Consulting LLC
Published September 20, 2012 Price USD 4250
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Product code:247397
Published by DMG Consulting LLC
Published January 17, 2012 Price USD 4250
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