ATLANTIC-ACM's latest annual study of the domestic long haul wholesale industry, ‘2013 U.S. Long Haul Wholesale Carrier Report Card’ offers insight into wholesale carriers through ratings by their customers. Wholesale providers will understand their market position with respect to areas such as sales reps, billing, provisioning, network, customer service, product quality, and pricing. Resellers will have access to carrier profiles detailing their product offerings as well as individual providers' strengths and weaknesses.
The 2013 edition of the report compiles data from over 200 respondents collectively yielding 800 individual carrier ratings. The resulting data provides carriers with an overview of strengths and weaknesses from the customers' point of view, and allows them to directly compare their own performance to that of competitors'.