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Market Research Report
2009 Demand Trend Analysis of the U.S. SMB SaaS/Hosted Services Market
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2009 Demand Trend Analysis of the U.S. SMB SaaS/Hosted Services Market published by Access Markets International (AMI) Partners, Inc. in September, 2009. This report price starts from US $ 2999.
Abstract
Description
The market for Software-as-a-Service (SaaS) is experiencing strong momentum
among US small and medium enterprises. Lured by attractive pricing and
annuity-based payment models, companies are increasingly shifting expenditures
from legacy applications to online hosted alternatives. Likewise, relatively
under-developed product categories are getting a lift from SaaS as more firms
find the business model accessible. SaaS, as well as the broader outsourced
managed services market, are also benefiting from the impact of the economic
slowdown. As firms apply a keener eye to stretching their working capital,
SaaS and managed services are proving cost effective options to traditional
application and IT management models.
In this report, we provide perspective on enterprise demand trends for SaaS
and managed services and potential plays around key vertical and horizontal
segments.
Key points of coverage include:
- 1. Five year spending projections on SaaS and managed services (2009 -
2014)
- 2. Demand trends/growth drivers
- 3. Recent adoption by application category
- 4. Growth themes/alternative positioning strategies
- 5. Prevailing routes to market through third-party channels
Table of Contents
- Outline
- Summary of Findings
- Software-as-a-service (SaaS) - Hosted Delivery Model
- U.S. SMB SaaS Spending Growth
- SaaS Investment Drivers
- SaaS - Second Largest Software Budget Item
- U.S. SMB SaaS Adoption Accelerating
- Narrow Point Solutions - Highest Market Acceptance
- Shift to SaaS Within Mature Application Categories
- Business Process Transformation Applications Experiencing Double-Digit
Growth
- Projected Increases in SMBs' SaaS Budgets Suggest Reasonable ROI
- Converting SMB Market Demand for SaaS Could Drive Net New Adoption
- Cross-industry Strategy that Addresses Specific Workflows
- Key Success Factors for PSOs
- IP-intensive SMBs Need Solutions that Streamline Discovery Processes and
Protect/Market Assets
- Manufacturing and Inventory-Intensive Businesses Require Highly Efficient
Processes
- Industry Shift to Hosted Applications Part of Broader Movement Towards
Managed Services
- SMBs have Integrated Wide Array of Managed Services
- Spending on Managed Services Set to Exceed $60 Billion by 2014
- Strengthening the Case for Managed Services
- Commitment to SaaS and Managed Services Strong Within Channels
- ISVs Best Route to Market for SaaS Vendors and Solutions Providers
- SaaS Channel Partners Less Vested than Peers in Commoditized Hardware
- Channel Play Around Managed Services
- MSPs Better Positioned to Provide Advanced IT Hardware and Services Support
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