The service assurance market generated revenue of USD2.55 billion in 2011,
up 7% from USD2.40 billion in 2010.
Tektronix's market share increased because it continued to expand and won many
multi-year deals each worth USD10 million with Tier 1 mobile CSPs that are
upgrading 3G/4G technology. The top-six vendors, which also include CA,
Hewlett-Packard, IBM, JDS Uniphase and Telcordia Technologies, accounted for
53% of revenue in the service assurance market in2011, and the top three
accounted for 35%.
This Report:
provides detailed market share data for five sub-segments of the service
assurance systems market: probe, fault and event management, performance
management, service management and workforce management
identifies the leading service assurance vendors in each segment, and
provides a detailed analysis of their strengths, weaknesses, key contracts and
strategic direction
includes a summary of the key trends and factors that affected the service
assurance vendors in 2011, as well as a market outlook based on market
dynamics and technology developments.
Table of Contents
Table of Contents
6.Executive summary
7.Overall service assurance market summary
8.Overall service assurance market summary, with 2010 comparison
9.Factors that affected the service assurance market in 2011
10.Service assurance market summary by sub-segment
11.Real-time network monitoring and analytics will have a positive impact
on the service assurance market during the next three years
12.Leading suppliers continue to market solutions that focus on customer
experience management and quality of service
13.Recommendations
14.Recommendations for CSPs
15.Recommendations for suppliers
16.Market definition
17.Telecoms software market segmentation
18.Service assurance software features
19.Service assurance sub-segment definitions
20.Service assurance service segment definitions
21.Business environment
22.The business environment in 2011
23.Analysis of 2011 contract wins
24.Market shares
25.Service management systems
26.Fault and event management systems
27.Performance monitoring systems
28.Workforce automation systems
29.Probe systems
30.Vendor analysis
31.AIRCOM International
32.Amdocs
33.Astellia
34.BMC Software
35.CA
36.Consona
37.EMC
38.Empirix
39.Hewlett-Packard
40.IBM
41.InfoVista
42.JDS Uniphase
43.Motive (Alcatel-Lucent)
44.MYCOM
45.NetScout Systems
46.Spirent Communications
47.Tekelec
48.Tektronix
49.Telcordia Technologies
50.TEOCO
51.The Now Factory
52.Vendor analysis summary [1]
53.Vendor analysis summary [2]
54.Vendor analysis summary [3]
55.Vendor analysis summary [4]
56.Vendor analysis summary [5]
57.Vendor analysis summary [6]
58.Mergers and acquisitions
59.Mergers and acquisitions [1]
60.Mergers and acquisitions [2]
61.Mergers and acquisitions [3]
62.Mergers and acquisitions [4]
63.Mergers and acquisitions [5]
63.About the authors and Analysys Mason
64.About Analysys Mason
65.Research from Analysys Mason
66.Consulting from Analysys Mason
List of figures
Figure 1: Service assurance market shares by revenue, worldwide, 2011
Figure 2: Service assurance market shares by revenue, worldwide, 2010 and
2011
Figure 3: Major trends that will have an impact on the telecoms market and
their implications for service assurance investments
Figure 4: Network analytics
Figure 5: Service assurance market shares by product revenue, worldwide,
2011
Figure 6: Service assurance market shares by service revenue, worldwide,
2011
Figure 7: Telecoms software market segments
Figure 8: Service assurance software features by sub-segment
Figure 9: Definitions of service assurance and its sub-segments
Figure 10: Definitions of service assurance service segments
Figure 11: Service management systems market shares by revenue, worldwide,
2011
Figure 12: Fault and event management systems market shares by revenue,
worldwide, 2011
Figure 13: Performance monitoring systems market shares by revenue,
worldwide, 2011
Figure 14: Workforce automation systems market shares by revenue,
worldwide, 2011
Figure 15: Probe systems market shares by revenue, worldwide, 2011
Figure 16: AIRCOM International's service assurance revenue, worldwide,
2010 and 2011
Figure 17: AIRCOM International's service assurance revenue by region, 2011
Figure 18: Amdocs' service assurance revenue, worldwide, 2010 and 2011
Figure 19: Amdocs' service assurance revenue by region, 2011
Figure 20: Astellia's service assurance revenue, worldwide, 2009, 2010 and
2011
Figure 21: Astellia's service assurance revenue by region, 2011
Figure 22: BMC Software's service assurance revenue, worldwide, 2010 and
2011
Figure 23: BMC Software's service assurance revenue by region, 2011
Figure 24: CA's service assurance revenue, worldwide, 2010 and 2011
Figure 25: BMC Software's service assurance revenue by region, 2011
Figure 26: Consona's service assurance revenue, worldwide, 2010 and 2011
Figure 27: Consona's service assurance revenue by region, 2011
Figure 28: EMC's service assurance revenue, worldwide, 2010 and 2011
Figure 29: EMC's service assurance revenue by region, 2011
Figure 30: Empirix's service assurance revenue, worldwide, 2010 and 2011
Figure 31: Empirix's service assurance revenue by region, 2011
Figure 32: Hewlett-Packard's service assurance revenue, worldwide, 2010
and 2011
Figure 33: Hewlett-Packard's service assurance revenue by region, 2011
Figure 34: IBM's service assurance revenue, worldwide, 2010 and 2011
Figure 35: IBM's service assurance revenue by region, 2011
Figure 36: InfoVista's service assurance revenue, worldwide, 2010 and 2011
Figure 37: InfoVista's service assurance revenue by region, 2011
Figure 38: JDS Uniphase's service assurance revenue, worldwide, 2010 and
2011
Figure 39: JDS Uniphase's service assurance revenue by region, 2011
Figure 40: Motive's service assurance revenue, worldwide, 2010 and 2011
Figure 41: Motive's service assurance revenue by region, 2011
Figure 42: MYCOM's service assurance revenue, worldwide, 2010 and 2011
Figure 43: MYCOM's service assurance revenue by region, 2011
Figure 44: NetScout Systems' service assurance revenue, worldwide, 2010
and 2011
Figure 45: NetScout Systems' service assurance revenue by region, 2011
Figure 46: Spirent Communications' service assurance revenue, worldwide,
2010 and 2011
Figure 47: Spirent Communications' service assurance revenue by region,
2011
Figure 48: Tekelec's service assurance revenue, worldwide, 2010 and 2011
Figure 49: Tekelec's service assurance revenue by region, 2011
Figure 50: Tektronix's service assurance revenue, worldwide, 2010 and 2011
Figure 51: Tektronix's service assurance revenue by region, 2011
Figure 52: Telcordia Technologies' service assurance revenue, worldwide,
2010 and 2011
Figure 53: Telcordia Technologies' service assurance revenue by region,
2011
Figure 54: TEOCO's service assurance revenue, worldwide, 2010 and 2011
Figure 55: TEOCO's service assurance revenue by region, 2011
Figure 56: The Now Factory's service assurance revenue, worldwide, 2010
and 2011
Figure 57: The Now Factory's service assurance revenue by region, 2011
Figure 58a: Comparison of service assurance suppliers by region and
service sector
Figure 58b: Comparison of service assurance suppliers by region and
service sector
Figure 58c: Comparison of service assurance suppliers by region and
service sector
Figure 59a: Comparison of service assurance suppliers by sub-segments
Figure 59b: Comparison of service assurance suppliers by sub-segments
Figure 59c: Comparison of service assurance suppliers by sub-segments
Figure 60a: Mergers and acquisitions in the service assurance market,
2004-April 2011
Figure 60b: Mergers and acquisitions in the service assurance market,
2004-April 2011
Figure 60c: Mergers and acquisitions in the service assurance market,
2004-April 2011
Figure 60d: Mergers and acquisitions in the service assurance market,
2004-April 2011
Figure 60e: Mergers and acquisitions in the service assurance market,
2004-April 2011
Service assurance systems: worldwide market shares 2012 published by Analysys Mason in May 13, 2013. This report price starts from US $ 7999.
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