Over-the-top (OTT) services are challenging CSPs' traditional revenue, but direct carrier billing provides them with a unique opportunity to monetise the OTT market in the future.
Direct carrier billing (DCB) enables communications service providers (CSPs) to directly participate in the over-the-top market by providing a payment option for consumers directly on to their mobile phone bills. CSPs can take a margin for providing the payment service, which might grow to provide significant revenue. Analysys Mason forecasts that DCB will provide CSPs with more than USD12 billion in revenue in 2022 - a significant stake in the growing mobile payments market.
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John Abraham (Analyst) is a member of Analysys Mason's Telecoms Software Research team and contributes to the Revenue Management, Service Fulfilment and Customer Care programmes. He has more than 5 years' experience in the telecoms industry. He has worked for a global OSS vendor and implemented revenue management solutions for Tier 1 telecoms operators in Europe, India and the Middle East. John joined Analysys Mason in early 2012. He holds a bachelors degree in computer science from Anna University (India) and an MBA from Bradford University School of Management (UK).
Justin van der Lande (Senior analyst) leads the Revenue Management programme (formerly Billing), which is part of Analysys Mason's Telecoms Software research stream. He specialises in business intelligence and analytics tools, the functionality of which cuts across all of the research programmes in this area. He also provides project management for large-scale projects within our Telecoms Software research. Justin has more than 20 years' experience in the communications industry in software development, marketing and research. He has held senior positions at NCR/AT&T, Micromuse (IBM), Granite Systems (Telcordia) and at the TM Forum. Justin holds a BSc in Management Science and Computer Studies from the University of Wales.
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