Over-the-top (OTT) services are challenging CSPs' traditional revenue, but
direct carrier billing provides them with a unique opportunity to monetise the
OTT market in the future.
Direct carrier billing (DCB) enables communications service providers (CSPs)
to directly participate in the over-the-top market by providing a payment
option for consumers directly on to their mobile phone bills. CSPs can take a
margin for providing the payment service, which might grow to provide
significant revenue. Analysys Mason forecasts that DCB will provide CSPs with
more than USD12 billion in revenue in 2022 - a significant stake in the
growing mobile payments market.
This report provides:
- a definition of the DCB market
- an analysis of the drivers and inhibitors of DCB
- a 10-year forecast of CSP revenue from DCB and a 5-year forecast of vendor
- recommendations for CSPs and vendors
- brief summaries of significant vendors
- use cases of DCB implementations.
The following companies are mentioned in this report.
- Virgin Media
About the authors
John Abraham (Analyst) is a member of Analysys Mason's Telecoms
Software Research team and contributes to the Revenue Management, Service
Fulfilment and Customer Care programmes. He has more than 5 years' experience
in the telecoms industry. He has worked for a global OSS vendor and
implemented revenue management solutions for Tier 1 telecoms operators in
Europe, India and the Middle East. John joined Analysys Mason in early 2012.
He holds a bachelors degree in computer science from Anna University (India)
and an MBA from Bradford University School of Management (UK).
Justin van der Lande (Senior analyst) leads the Revenue Management
programme (formerly Billing), which is part of Analysys Mason's Telecoms
Software research stream. He specialises in business intelligence and
analytics tools, the functionality of which cuts across all of the research
programmes in this area. He also provides project management for large-scale
projects within our Telecoms Software research. Justin has more than 20 years'
experience in the communications industry in software development, marketing
and research. He has held senior positions at NCR/AT&T, Micromuse (IBM),
Granite Systems (Telcordia) and at the TM Forum. Justin holds a BSc in
Management Science and Computer Studies from the University of Wales.