Enterprise Collaboration - Delivering Better Business Results and Outcomes

Enterprise Collaboration - Delivering Better Business Results and Outcomes published by Butler Group in September, 2009. This report consists of 153 pages and the price starts from US $ 2995.

Introduction

Abstract

When it comes to Enterprise Collaboration, many organisations remain ' land-locked' ; restricted by the architectures, deployment models, and functionality of solutions that were conceived in another age - an age when there was no Web 2.0, no mobile Internet, no impending pandemic, and no economic crisis. Of those organisations that are trying to move ahead in the ' new world of work' , many IT departments are struggling to keep pace with the rapidly-changing world of information worker solutions and with the consumerisation of collaboration technologies in particular. Web-native collaboration solutions are continuing to grow in popularity amongst the twenty-something ' net-generation' , and these Internet-born offerings are now starting to cross over into the world of enterprise IT. The challenge for IT managers is to reap the benefit of the best aspects of these new tools, whilst avoiding the pitfalls that can arise from ignoring these possibilities altogether. Moreover, this must be achieved against a backdrop of shrinking IT budgets and increased expectancy.

Table of Contents

Section 1: Management Summary

• 1.1 Management Summary

Section 2: Introduction and Business Perspectives

• 2.1 Report Introduction and Objectives
• 2.2 Enterprise Collaboration Past, Present, and Future
• 2.3 Enterprise Collaboration Drivers and Requirements

Section 3: Reducing Operational Costs Through Enterprise Collaboration

• 3.1 Reducing the Cost of Information Work
• 3.2 Increasing Business Efficiency Through ' Smart Work'
• 3.3 Adapting to a New World Economy

Section 4: Efficient Collaboration with Remote Workers, Partners, and Customers

• 4.1 Improving Collaboration with External Stakeholders
• 4.2 Using Collaboration Tools to Enhance Flexible Working
• 4.3 Mobile Applications

Section 5: The Impact of Web 2.0 and Cloud Computing on Enterprise Collaboration

• 5.1 Cloud-based Enterprise Collaboration Solutions
• 5.2 Extending Collaboration Through Cloud Economics
• 5.3 Enterprise Collaboration Meets Web 2.0

Section 6: Market Analysis

• 6.1 Butler Group Enterprise Collaboration Features Matrix
• 6.2 Butler Group Enterprise Collaboration Decision Matrix
• 6.3 Enterprise Collaboration Market Analysis

Section 7: Technology Audits

• Adobe Systems - Adobe Acrobat Connect Pro 7
• Cisco - Enterprise Collaboration
• EMC - CenterStage
• Google - Google Apps Premier Edition
• IBM - Enterprise Collaboration
• Microsoft - Enterprise Collaboration
• Novell - Enterprise Collaboration
• Open Text - Collaboration & Community Management
• Oracle - Oracle Beehive 1.5

Section 8: Vendor Profiles

• Alfresco
• Atlassian
• Autonomy
• blueKiwi
• Citrix
• Day Software
• GroveSite
• Huddle
• Jive
• Leverage Software
• NextPage
• ONEsite
• OutStart
• Ramius Corporation
• SocialText
• Telligent
• Traction Software
• Vignette (OpenText)
• WorkLight
• ZOHO

Section 9: Glossary

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