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Airport Retail Trends of Business Travelers in North America, 2012-2013

  • Published:
  • 154 Pages
  • Canadean

Abstract

Product Synopsis

"Airport Retail Trends of Business Travelers in North America, 2012-2013" is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012-2013. This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.

Introduction and Landscape

Why was the report written?

This report is the result of an extensive survey drawn from Canadean's exclusive panel of North American business travelers. This report provides the reader with a definitive analysis of trends in airport retail and explores how opportunities and demand are set to change in 2012-2013. Furthermore, this report not only grants access to the opinions and purchasing behaviors of travelers, but also examines their expectations of total expenditure in airport retail outlets and necessary developments for better business traveler footfall. The report also provides access to information categorized by age, gender, annual income, and travel frequency.

What is the current market landscape and what is changing?

The average North American business travelers expenditure per visit to airport based duty-free and duty paid retail outlets is US$69 and US$44 respectively

What are the key drivers behind recent market changes?

Utilization of time', 'last minute gifts', and 'renowned brands at discounted prices' as the most important motivational factors of purchases at airport retail stores.

What makes this report unique and essential to read?

"Airport Retail Trends of Business Travelers in North America, 2012-2013" is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012-2013. This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.

Key Features and Benefits

Projects opinions and purchasing behaviors of business travelers and examines their expectations of total expenditure in airport retail outlets and necessary developments for better business travelers footfall.

Reveals the average expenditure of North American business travelers per visit to duty-free and duty paid airport retail outlets.

Uncover key challenges and opportunities in shopping at duty-free and duty paid outlets and identify the key actions required to overcome the challenges.

Perceive the significance of pre-planned and impulsive buying behaviors at airport retail outlets.

Identify key product categories that occupy the most airport retail space and recognize the most popular products purchased in the last six months at airport retail outlets.

Key Market Issues

Overall, North American travelers declared that in the last six months, 36% of their purchases at duty-free airport retail stores were 'pre-planned', while 64% of purchases were 'impulsive.

In total, 66% of their overall purchases made at duty paid airport retail outlets turned out to be 'impulsive', whereas the remaining 34% constituted 'pre-planned' purchases.

North American business travelers identified 'food, beverages and tobacco', 'books, news and stationery, 'perfumes, cosmetics and personal care' and 'apparel, accessories and luxury goods' as the leading product categories that occupy the most airport retail space.

Business travelers purchased 'perfumes, cosmetics and personal care',' tobacco', and 'alcoholic beverages' products more from 'duty-free' airport retail shops in the last six months.

In total, 95%, 89%, and 87% of North American business travelers identified 'printed media', 'stationery and cards', and 'music and video' respectively as key products purchased from 'duty paid' shops.

Key Highlights

  • According to calculations, the average time spent by a business traveler at duty-free airport retail outlets is '22 min', as compared with '19 minutes' at duty paid outlets.
  • Overall, 34% of business travelers spend between 'US$16-US$20' per visit on food and beverages; while 22% spend 'US$11-US$15'.
  • In total, 8% of business travelers used the 'shop and collect' facility at airport retail stores within the last six months.
  • 'Art and craft', 'food and non-alcoholic beverage', and 'stationery and cards' are the most important within the 'domestic brand' category, while 'consumer electronics', 'luggage and leather goods' and 'perfumes, cosmetics and personal care' are significant within the 'global brands' category.
  • 'Promoting price advantages over city-center retailers' and 'adapting offers to passenger profiles' are key activities that optimize the business of airport retailers, as identified by 81% and 39% of business travelers respectively.

Table of Contents

1. Introduction

  • 1.1. What is This Report About?
  • 1.2. Definitions
  • 1.3. Methodology
  • 1.4. Profile of survey respondents

2. Executive Summary

3. North American Airport Retail: Business Travelers' Store Visits and Duration

  • 3.1. Business Travelers' Average Shopping Frequency at Airport Retail Stores
    • 3.1.1. Average shopping frequency of business travelers at airport retail stores by age
    • 3.1.2. Average shopping frequency of business travelers at airport retail stores by gender
    • 3.1.3. Average shopping frequency of business travelers at airport retail stores by annual income
  • 3.2. Business Travelers' Average Time Spent at Airport Retail Outlets
    • 3.2.1. Average time spent by business travelers at airport retail outlets by age
    • 3.2.2. Average time spent by business travelers at airport retail outlets by gender
    • 3.2.3. Average time spent by business travelers at airport retail outlets by annual income
    • 3.2.4. Average time spent by business travelers at airport retail outlets vs. travel frequency
  • 3.3. Business Travelers' Average Time Spent Eating and Drinking in Airport Outlets
    • 3.3.1. Average time spent by business travelers eating and drinking in airport outlets by age
    • 3.3.2. Average time spent by business travelers eating and drinking in airport outlets by gender
    • 3.3.3. Average time spent by business travelers eating and drinking in airport outlets by annual income
  • 3.4. Business Travelers' Percentage Volume of Shopping at Airport Retail Stores
    • 3.4.1. Percentage volume of shopping at airport retail stores by age: business travelers
    • 3.4.2. Percentage volume of shopping at airport retail stores by gender: business travelers
    • 3.4.3. Percentage volume of shopping at airport retail stores by annual income: business travelers

4. North American Airport Retail: Business Travelers' Spend Activity

  • 4.1. Business Travelers' Average Expenditure at Airport Outlets
    • 4.1.1. Average expenditure of business travelers at airport outlets by age
    • 4.1.2. Average expenditure of business travelers at airport outlets by gender
    • 4.1.3. Average expenditure of business travelers at airport outlets by annual income
    • 4.1.4. Average expenditure of business travelers at airport outlets by international travel frequency
    • 4.1.5. Average expenditure of business travelers at airport outlets by domestic travel frequency
  • 4.2. Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets
    • 4.2.1. Average expenditure of business travelers on food and beverages at airport outlets by age
    • 4.2.2. Average expenditure of business travelers on food and beverages at airport outlets by gender
    • 4.2.3. Average expenditure of business travelers on food and beverages at airport outlets by annual income
  • 4.3. Business Travelers' Expenditure on Product Categories
  • 4.4. Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores
    • 4.4.1. Planned change of business travelers in shopping expenditure at airport retail stores by age
    • 4.4.2. Planned change of business travelers in shopping expenditure at airport retail stores by gender
    • 4.4.3. Planned change of business travelers in shopping expenditure at airport retail stores by annual income

5. North American Business Travelers' Purchasing Trends at Airport Retail Stores

  • 5.1. Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned
    • 5.1.1. Business travelers' purchases at airport retail stores: impulsive vs. pre-planned by age
    • 5.1.2. Business travelers' purchases at airport retail stores: impulsive vs. pre-planned by gender
    • 5.1.3. Business travelers' purchases at airport retail stores: impulsive vs. pre-planned by annual income
  • 5.2. Business Travelers' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned
    • 5.2.1. Business travelers' product trends at airport retail stores: impulsive vs. pre-planned by age
    • 5.2.2. Business travelers' product trends at airport retail stores: impulsive vs. pre-planned by gender
  • 5.3. Significance of Websites in Pre-Planned Purchases: Business Travelers
    • 5.3.1. Significance of websites in pre-planned purchases by age
    • 5.3.2. Significance of websites in pre-planned purchases by gender
    • 5.3.3. Significance of websites in pre-planned purchases by annual income
  • 5.4. Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities
    • 5.4.1. Frequency of utilization by business travelers: 'shop and collect' facilities by age
    • 5.4.2. Frequency of utilization by business travelers: 'shop and collect' facilities by gender
    • 5.4.3. Frequency of utilization by business travelers: 'shop and collect' facilities by annual income

6. North American Business Travelers' Survey: Product Trends at Airport Retail Stores

  • 6.1. Most Visible Products in Airport Retailing by Business Travelers
    • 6.1.1. Most visible products in airport retailing by age: business travelers
    • 6.1.2. Most visible products in airport retailing by gender: business travelers
    • 6.1.3. Most visible products in airport retailing by annual income: business travelers
  • 6.2. Most Popular Products in Airport Retailing by Business Travelers
    • 6.2.1. Most popular products in airport retailing by age
    • 6.2.2. Most popular products in airport retailing by gender
    • 6.2.3. Most popular products in airport retailing by annual income

7. North American Business Travelers' Trends: Airport Retail Dynamics

  • 7.1. Business Travelers' Key Drivers of Demand Growth in Airport Retail
    • 7.1.1. Business travelers: key drivers of demand growth by age
    • 7.1.2. Business travelers: key drivers of demand growth by gender
    • 7.1.3. Business travelers: key drivers of demand growth by annual income
  • 7.2. Business Travelers' Leading Concerns in Shopping at Duty Free Outlets
    • 7.2.1. Business travelers: leading concerns in shopping at duty free outlets by age
    • 7.2.2. Business travelers: leading concerns in shopping at duty free outlets by gender
    • 7.2.3. Business travelers: leading concerns in shopping at duty free outlets by annual income
  • 7.3. Significance of Brand Selection during Product Purchase: Business Travelers
    • 7.3.1. Significance of brand selection during product purchase by age: business travelers
    • 7.3.2. Significance of brand selection during product purchase by gender: business travelers
    • 7.3.3. Significance of brand selection during product purchase by annual income: business travelers

8. North American Business Travelers: Future Developments for Business Growth

  • 8.1. Promotional Offers for Better Footfall
    • 8.1.1. Promotional offers for better footfall by age
    • 8.1.2. Promotional offers for better footfall by gender
    • 8.1.3. Promotional offers for better footfall by annual income
  • 8.2. Frequently Used Payment Facilities by Business Travelers
    • 8.2.1. Frequently used payment facilities by age: business travelers
    • 8.2.2. Frequently used payment facilities by gender: business travelers
    • 8.2.3. Frequently used payment facilities by annual income: business travelers
  • 8.3. Business Travelers: Leading Airports with the Best Retail Experience
    • 8.3.1. Leading airports with the best retail experience by price: business travelers
    • 8.3.2. Leading airports with the best retail experience by variety: business travelers
    • 8.3.3. Leading airports with the best retail experience by smooth transactions: business travelers
    • 8.3.4. Leading airports with the best retail experience by layout and design: business travelers
  • 8.4. Expectations of Business Travelers for Additional Facilities in Airport Retail Outlets, 2012-2013 (Open-end)

9. Appendix

  • 9.1. North American Business Travelers Airport Retail Trends Survey: Full Survey Results
  • 9.2. About Canadean
  • 9.3. Disclaimer

List of Tables

  • Table 1: North American Business Traveler Survey Respondents by Annual Income (%), 2012
  • Table 2: North American Business Traveler Survey Respondents by Travel Frequency (%), 2012
  • Table 3: North American Business Traveler Survey Respondents by Gender (%), 2012
  • Table 4: North American Business Traveler Survey Respondents by Age (%), 2012
  • Table 5: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
  • Table 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012
  • Table 7: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
  • Table 8: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
  • Table 9: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
  • Table 10: Average Shopping Frequency of Business Travelers at Airport Retail Duty-free Stores by Annual Income (%), 2012
  • Table 11: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores by Income (%), 2012
  • Table 12: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
  • Table 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
  • Table 14: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
  • Table 15: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Gender (%), 2012
  • Table 16: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
  • Table 17: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual Income (%), 2012
  • Table 18: Average Time Spent by Business Travelers at Duty-free Airport Retail Outlets vs. Travel Frequency (%), 2012
  • Table 19: Average Time Spent by Business Travelers at Duty Paid Airport Retail Outlets vs. Travel Frequency (%), 2012
  • Table 20: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
  • Table 21: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
  • Table 22: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
  • Table 23: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
  • Table 24: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
  • Table 25: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
  • Table 26: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
  • Table 27: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
  • Table 28: Business Travelers' Average Expenditure at Airport Outlets (%), 2012
  • Table 29: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
  • Table 30: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Age (%), 2012
  • Table 31: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
  • Table 32: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Gender (%), 2012
  • Table 33: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
  • Table 34: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Annual Income (%), 2012
  • Table 35: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
  • Table 36: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
  • Table 37: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
  • Table 38: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
  • Table 39: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012
  • Table 40: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Gender (%), 2012
  • Table 41: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012
  • Table 42: Business Travelers' Average Expenditure on Product Categories (US$), 2012
  • Table 43: Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores (% All Respondents), 2012
  • Table 44: Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores by Age (%), 2012
  • Table 45: Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
  • Table 46: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
  • Table 47: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
  • Table 48: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012
  • Table 49: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
  • Table 50: Business Travelers' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned (%), 2012
  • Table 51: Business Travelers' Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
  • Table 52: Business Travelers' Impulsive Product Trends at Airport Retail Stores by Age (%), 2012
  • Table 53: Business Travelers' Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012
  • Table 54: Business Travelers' Impulsive Product Trends at Airport Retail Stores by Gender (%), 2012
  • Table 55: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
  • Table 56: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
  • Table 57: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
  • Table 58: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities (%), 2012
  • Table 59: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Age (%), 2012
  • Table 60: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Gender (%), 2012
  • Table 61: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Annual Income (%), 2012
  • Table 62: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012
  • Table 63: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
  • Table 64: Most Visible Products in Airport Retailing by Business Travelers, by Age (Retail Space Index), 2012
  • Table 65: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012
  • Table 66: Most Visible Products in Airport Retailing by Business Travelers, by Annual Income (%), 2012
  • Table 67: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Age (%), 2012
  • Table 68: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Age (%), 2012
  • Table 69: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Gender (%), 2012
  • Table 70: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Gender (%), 2012
  • Table 71: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Annual Income (%), 2012
  • Table 72: Key Drivers of Business Travelers' Demand Growth (% All Respondents), 2012
  • Table 73: Key Drivers of Business Travelers' Demand Growth by Age (% Very Motivating), 2012
  • Table 74: Key Drivers of Business Travelers' Demand Growth by Gender (%Very Motivating), 2012
  • Table 75: Key Drivers of Business Travelers' Demand Growth by Annual Income (%Very Motivating), 2012
  • Table 76: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012
  • Table 77: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Age (%), 2012
  • Table 78: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Gender (%), 2012
  • Table 79: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Annual Income (%), 2012
  • Table 80: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
  • Table 81: Domestic Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
  • Table 82: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
  • Table 83: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
  • Table 84: Domestic Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
  • Table 85: Global Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
  • Table 86: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
  • Table 87: Promotional Offers for Better Footfall by Age: Business Travelers (%), 2012
  • Table 88: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
  • Table 89: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012
  • Table 90: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
  • Table 91: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
  • Table 92: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
  • Table 93: Frequently Used Payment Facilities by Business Travelers by Annual Income (%), 2012
  • Table 94: Leading Airports with the Best Retail Experience for Business Travelers by Price
  • Table 95: Leading Airports with the Best Retail Experience for Business Travelers by Variety
  • Table 96: Leading Airports with the Best Retail Experience for Business Travelers by Smooth Transactions
  • Table 97: Leading Airports with the Best Retail Experience for Business Travelers by Layout and Design
  • Table 98: Additional Facilities to Increase Business Traveler Footfall at Airport Retail Outlets
  • Table 99: Survey Results - Closed Questions

List of Figures

  • Figure 1: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
  • Figure 2: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012
  • Figure 3: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
  • Figure 4: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
  • Figure 5: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
  • Figure 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Annual Income (%), 2012
  • Figure 7: Average Shopping Frequency of Business Travelers at Airport Duty-paid Retail Stores by Annual Income (%), 2012
  • Figure 8: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
  • Figure 9: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
  • Figure 10: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Age (%), 2012
  • Figure 11: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
  • Figure 12: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Gender (%), 2012
  • Figure 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
  • Figure 14: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual Income (%), 2012
  • Figure 15: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
  • Figure 16: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
  • Figure 17: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
  • Figure 18: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
  • Figure 19: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
  • Figure 20: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
  • Figure 21: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
  • Figure 22: Business Travelers' Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
  • Figure 23: Business Travelers' Average Expenditure at Airport Outlets (%), 2012
  • Figure 24: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
  • Figure 25: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Age (%), 2012
  • Figure 26: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
  • Figure 27: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Gender (%), 2012
  • Figure 28: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
  • Figure 29: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Annual Income (%), 2012
  • Figure 30: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
  • Figure 31: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
  • Figure 32: Business Travelers' Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
  • Figure 33: Business Travelers' Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
  • Figure 34: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets (%), 2012
  • Figure 35: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012
  • Figure 36: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Gender (%),, 2012
  • Figure 37: Business Travelers' Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012
  • Figure 38: Business Travelers' Expenditure on Product Categories (% All Respondents), 2012
  • Figure 39: Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012
  • Figure 40: Business Travelers' Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
  • Figure 41: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
  • Figure 42: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
  • Figure 43: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012
  • Figure 44: Business Travelers' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
  • Figure 45: Business Travelers' Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
  • Figure 46: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
  • Figure 47: Significance of Websites in Pre-Planned Purchases by Age: Business Travelers (%), 2012
  • Figure 48: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
  • Figure 49: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
  • Figure 50: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities (%), 2012
  • Figure 51: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Age (%), 2012
  • Figure 52: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Gender (%), 2012
  • Figure 53: Frequency of Utilization by Business Travelers: 'Shop and Collect' Facilities by Annual Income (%), 2012
  • Figure 54: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
  • Figure 55: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012
  • Figure 56: Most Visible Products in Airport Retailing by Business Travelers, by Annual Income (%), 2012
  • Figure 57: Most Popular Products in Airport Retailing by Business Travelers (%), 2012
  • Figure 58: Most Popular Products in Airport Retailing by Business Travelers - Duty-paid by Age (%), 2012
  • Figure 59: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Gender(%), 2012
  • Figure 60: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Annual income (%), 2012
  • Figure 61: Key Drivers of Business Travelers' Demand Growth (% All Respondents), 2012
  • Figure 62: Key Drivers of Business Travelers' Demand Growth by Gender (% Very Motivating), 2012
  • Figure 63: Key Drivers of Business Travelers' Demand Growth by Annual Income (% Very Motivating), 2012
  • Figure 64: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012
  • Figure 65: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Age (%), 2012
  • Figure 66: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Gender (%), 2012
  • Figure 67: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Annual Income (%), 2012
  • Figure 68: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
  • Figure 69: Domestic Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
  • Figure 70: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
  • Figure 71: Domestic Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
  • Figure 72: Domestic Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
  • Figure 73: Global Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
  • Figure 74: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
  • Figure 75: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
  • Figure 76: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012
  • Figure 77: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
  • Figure 78: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
  • Figure 79: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
  • Figure 80: Amsterdam Schiphol Airport with the Best Retail Experience for Business Travelers by Price
  • Figure 81: London Heathrow Airport with the Best Retail Experience for Business Travelers by Price
  • Figure 82: Hong Kong International Airport with the Best Retail Experience for Business Travelers by Price
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