Market Research Report

Affinity and Partnership Marketing in UK Pet Insurance

cover Published by Finaccord Ltd.
Published Product code 119155
Content info 75 Pages
Price

Introduction

Abstract

Finaccord's report titled Affinity and Partnership Marketing in UK Pet Insurance represents the most detailed research ever undertaken on this sector and is one of seven studies in the latest series of publications. Drawing on the results of a survey of 2,650 organisations, the report analyses the penetration, operating models and provider share of relationships of affinity and partnership marketing schemes for pet insurance across a range of distributor categories.

These include: banks; charities; friendly societies; internet, media and telecoms entities; lifestyle associations; online aggregators and brokers; professional associations; retailers; and trade unions. Moreover, the PartnerBASE™ database that accompanies the report provides the granular detail behind the analysis, detailing each of more than 80 affinity and partnership marketing initiatives traced by Finaccord in this sector.

In addition, the latest analysis identifies not only the providers of pet insurance with the most partnerships (overall, and within each category) but, for the first time and using a proprietary formula devised by Finaccord, also computes 'weighted provider shares of partnerships' in order to highlight the providers that are likely to hold the most valuable relationships given the characteristics of their partners.

You may be able to use this report and associated PartnerBASE™ database in one or more of the following ways:

  • drill down into the detail lying behind affinity and partnership marketing schemes for pet insurance;
  • gain access to research that chronicles the vast majority of affinity and partnership marketing opportunities in this area;
  • understand not only which providers of pet insurance have secured the most partnerships but which are likely to hold the most valuable deals;
  • benchmark the competitive position of your own organisation in affinity and partnership marketing and spot opportunities for displacing rivals;
  • plan your future affinity and partnership marketing strategy in pet insurance armed with the best market and competitor intelligence available on this subject.

Together, the report and PartnerBASE™ database will provide you with the definitive guide to current and potential affinity and partnership marketing opportunities in UK pet insurance.

Table of Contents

Table of Contents

0.0 EXECUTIVE SUMMARY 1

1.0 INTRODUCTION 2

  • Background 2
    • Rationale 2
      • Affinity and partnership marketing remains an important, strategic topic for financial institutions as the ability of affinity and corporate partners to compete effectively has evolved over time 2
  • Methodology 4
    • Organisations investigated 4
      • Finaccord's research covers a total of 2,650 actual and potential partner organisations representing virtually all entities that could be significant in this field 5
    • Calculation of weighted provider share of partnerships 5
      • Finaccord's methodology identifies providers that are likely to hold the most valuable relationships by means of formulae that take into account not only UK traffic rankings for organisations' websites but also distribution shares for each financial product or service by organisation category and the total number of organisations in each category that actually distribute the product 6
  • Definitions 6
    • Operating models 6
    • PartnerBASE syntax 7
  • Finaccord 7
    • UK affinity and partnership marketing publications 7
    • UK consumer research publications 7

2.0 MARKET OVERVIEW 9

  • Affinities and partnerships in UK pet insurance 9
    • Finaccord's research identified over 80 schemes for pet insurance involving an external partner which are divided between 18 distributor categories 9
    • Over a third of affinity schemes for pet insurance are organised directly with the ultimate underwriter 11
    • Five providers are ranked among the leaders for both the weighted and unweighted analysis namely AXA, BDML Connect, PetPlan, QBE and RSA and they are joined by Ultimate Insurance Company and two other competitors in the latter case 12
  • Key new deals and renewals, Q2 2010 to Q3 2012 14

3.0 NOT-FOR-PROFIT AFFINITY PARTNERS 15

  • Charities 15
    • Introduction 15
      • The websites of the National Trust and Great Ormond Street Hospital attract the most UK traffic 15
    • Analysis of partnerships 16
      • Pet insurance is promoted by a reasonably significant number of charities 16
      • PetPlan holds the most partnerships by virtue of its deals with several animal-related charities although there are plenty of other providers competing for mandates in this category 17
  • Lifestyle organisations 19
    • Introduction 19
      • The category of lifestyle organisations embraces a diverse range of entities 19
    • Analysis of partnerships 20
      • Agria International Försäkring holds the key relationship in this field 20
  • Professional associations 22
    • Introduction 22
      • The combined membership of professional associations comes to just under 4 million 22
    • Analysis of partnerships 24
      • Very few professional associations have any kind of arrangement in place for pet insurance although they often intermediate other insurance types within member benefits packages 24
  • Sports organisations 27
    • Introduction 27
      • This category includes bodies to which individual sports clubs, practitioners and trainers may belong 27
    • Analysis of partnerships 28
      • The relationship of the British Horse Society with South Essex Insurance Brokers extends to pet cover 28
  • Trade associations 29
    • Introduction 29
      • Finaccord has extended its coverage in this category to a total of 700 associations 29
    • Analysis of partnerships 32
      • E&L Insurance claims a pair of important relationships in this category 32
  • Trade unions 34
    • Introduction 34
      • There are around 6.4 million trade union members in the UK 34
    • Analysis of partnerships 36
      • Eight trade unions include pet insurance among offers made to members 36

4.0 FINANCIAL PARTNERS 38

  • Banks 38
    • Introduction 38
      • Several challenger banks have emerged to compete with the major incumbents and further structural changes to the market are likely to occur in future years 38
    • Analysis of partnerships 39
      • Several problems have combined to reduce the appetite of banks for selling pet insurance 39
  • Friendly societies 41
    • Introduction 41
      • Finaccord's research covers 25 of the larger friendly societies in the UK among which Liverpool Victoria is by far the largest 41
    • Analysis of partnerships 42
      • Among friendly societies, just one pet insurance initiative is visible 42
  • Insurers 43
    • Introduction 43
      • Over 70 insurance underwriting brands can be broken down into four main sub-categories 43
    • Analysis of partnerships 44
      • Five out of 15 insurance brands used to sell pet cover are active in this area via external partnerships 44
  • Online aggregators and brokers 46
    • Introduction 46
      • The market for online aggregation and broking has become more concentrated in recent years as a result of a number of factors including the challenge thrown up by cashback websites 46
    • Analysis of partnerships 47
      • 12 entities in this category outsource pet insurance provision to external providers 47
      • BDML Connect has secured the most partnerships among online aggregators and brokers although the most valuable deals are held by two of its competitors in this field 48
  • Specialised lenders 50
    • Introduction 50
      • The category of specialised lenders includes a variety of different types of institution with many new competitors having emerged in the wake of the 'credit crunch' 50
    • Analysis of partnerships 51
      • Only a couple of initiatives for pet insurance are visible in this partner category 51

5.0 COMMERCIAL PARTNERS 52

  • Automotive associations 52
    • Introduction 52
      • In addition to the AA and RAC, six other organisations fall within this partner category 52
    • Analysis of partnerships 53
      • QBE has secured the most significant relationship in this category 53
  • Coalition loyalty schemes and frequent flyer programs 55
    • Introduction 55
      • The websites of four loyalty schemes are ranked in the top 5,000 by number of UK visitors 55
    • Analysis of partnerships 56
      • Both Maximiles and Nectar allow members to earn 'currency' by purchasing pet insurance 56
  • Football and rugby clubs 58
    • Introduction 58
      • The research investigates a total of 76 professional football and rugby clubs 58
    • Analysis of partnerships 59
      • The involvement of football and rugby clubs is limited to two comparatively minor initiatives 59
  • Internet, media and telecoms entities 61
    • Introduction 61
      • This category embraces many organisations with extremely high UK website rankings which can have a substantial impact on the analysis of weighted partnership shares 61
    • Analysis of partnerships 62
      • Three providers have secured distribution relationships in this category 62
  • Retailers 64
    • Introduction 64
      • Among retail brands, Amazon's website attracts the most UK traffic, followed by those of Tesco and Argos 64
    • Analysis of partnerships 65
      • 13 major retailing brands are involved in the distribution of pet insurance 65
      • AXA, BDML Connect and RSA are all prominent as providers in this respect with the latter likely to hold the partnerships delivering the highest volumes 66
  • The Post Office and other major brands 68
    • Introduction 68
      • Several major organisations are considered separately as they do not fit easily in the other categories 68
      • Among these, the website of the Post Office pulls in the most UK visitors, followed by that of Saga 68
    • Analysis of partnerships 69
      • Three of the five organisations covered are active as distributors of pet insurance 69

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY 1

1.0 INTRODUCTION 2

  • The affinity and partnership marketing universe 3
  • Organisations investigated, segmented by broad category 4

2.0 MARKET OVERVIEW 9

  • Affinity and partnership marketing schemes for pet insurance in the UK: provision rate by category of partner 10
  • Affinity and partnership marketing schemes for pet insurance in the UK: operating models 11
  • Affinity and partnership marketing schemes for pet insurance in the UK: unweighted and weighted provider share of partnerships 13

3.0 NOT-FOR-PROFIT AFFINITY PARTNERS 15

  • Charities offering pet insurance: provision rates and operating models 16
  • Charities offering pet insurance: unweighted and weighted provider share of partnerships 18
  • Lifestyle organisations offering pet insurance: provision rates and operating models 20
  • Lifestyle organisations offering pet insurance: unweighted and weighted provider share of partnerships 21
  • Top 40 professional associations in the UK ranked by member numbers, 2012 (table) 23
  • Professional associations offering pet insurance: provision rates and operating models 25
  • Professional associations offering pet insurance: unweighted and weighted provider share of partnerships 26
  • Sports organisations offering pet insurance: provision rates and operating models 28
  • Top 80 trade associations in the UK ranked by member numbers, 2012 (table) 30
  • Top 80 trade associations in the UK ranked by member numbers, 2012 (table) (continued) 31
  • Trade associations offering pet insurance: provision rates and operating models 32
  • Trade associations offering pet insurance: unweighted and weighted provider share of partnerships 33
  • Top 40 trade unions in the UK ranked by member numbers, 2012 (table) 35
  • Trade unions offering pet insurance: provision rates and operating models 36
  • Trade unions offering pet insurance: unweighted and weighted provider share of partnerships 37

4.0 FINANCIAL PARTNERS 38

  • Banks offering pet insurance: provision rates and operating models 39
  • Banks offering pet insurance: unweighted and weighted provider share of partnerships 40
  • Friendly societies offering pet insurance: provision rates and operating models 42
  • Insurers offering pet insurance: provision rates and operating models 44
  • Insurers offering pet insurance: unweighted and weighted provider share of partnerships 45
  • Online aggregators and brokers offering pet insurance: provision rates and operating models 47
  • Online aggregators and brokers offering pet insurance: unweighted and weighted provider share of partnerships 49
  • Specialised lenders offering pet insurance: provision rates and operating models 51

5.0 COMMERCIAL PARTNERS 52

  • Automotive associations offering pet insurance: provision rates and operating models 53
  • Automotive associations offering pet insurance: unweighted and weighted provider share of partnerships 54
  • Coalition loyalty schemes and frequent flyer programs offering pet insurance: provision rates and operating models 56
  • Coalition loyalty schemes and frequent flyer programs offering pet insurance: unweighted and weighted provider share of partnerships 57
  • Football and rugby clubs offering pet insurance: provision rates and operating models 59
  • Football and rugby clubs offering pet insurance: unweighted and weighted provider share of partnerships 60
  • Internet, media and telecoms entities offering pet insurance: provision rates and operating models 62
  • Internet, media and telecoms entities offering pet insurance: unweighted and weighted provider share of partnerships 63
  • Retailers offering pet insurance: provision rates and operating models 65
  • Retailers offering pet insurance: unweighted and weighted provider share of partnerships 67
  • Partnerships of the Post Office and other major brands offering pet insurance 69

Affinity and Partnership Marketing in UK Pet Insurance published by Finaccord Ltd. in January 1, 2013. This report consists of 75 Pages and the price starts from US $ 982.

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