Extended Warranties and Insurance for Mobile Consumer Products in Southern and Western Europe

Published by	Finaccord Ltd.
Published	June, 2009	Product code	94662
Content info	180 Pages
Price	US $ 4117 PDF by E-mail (Single Office license) plus Excel Database US $ 4940.40 PDF by E-mail (License for multi-office in one country) plus Excel Database US $ 6175.50 PDF by E-mail (License for multi-office within 2-10 countries) plus Excel Database US $ 8234 PDF by E-mail (Global License - unlimited users) plus Excel Database

Introduction
Related Reports

Extended Warranties and Insurance for Mobile Consumer Products in Southern and Western Europe published by Finaccord Ltd. in June, 2009. This report consists of 180 Pages and the price starts from US $ 4117.

Introduction

Abstract

Finaccord' s report titled Extended Warranties and Insurance for Mobile Consumer Products in Southern and Western Europe, is a report about the market for extended warranties and related insurance sold in conjunction with mobile consumer products in eight countries: Belgium, France, Ireland, Italy, the Netherlands, Portugal, Spain and the UK. Mobile consumer products analysed are portable electronic devices, most notably laptop computers, digital cameras, mobile telephones and other small mobile products, such as portable audio equipment and satellite navigation systems. The report draws on extensive primary and secondary research covering 616 organisations involved in the production and distribution of mobile consumer products including 240 manufacturers, 176 ‘bricks and mortar' retailers, 155 retailers specialising in online and / or home shopping and 45 mobile telephone network operators. A number of factors combine to form a firm rationale for a pair of published reports and databases about extended warranties and insurance for mobile consumer products in Europe among which are the fact that these are only the second ever published works on the subject on a pan-European basis. This is curious given that the market for extended warranties and insurance linked to mobile devices is estimated by Finaccord to have been worth as much as € 3.42 billion across 18 European countries in 2008 (of which around € 2.81 billion is due to Southern and Western Europe). You may be able to use this report and the PartnerBASE that accompanies it in one or more of the following ways: appreciate the size of the opportunity in the market for extended warranties and insurance linked to mobile consumer products in Southern and Western Europe: in aggregate, this is a substantial market; understand how dynamic competitors are helping the sector to grow at a rate well in excess of the underlying markets for laptop computers, digital cameras, mobile telephones and other small mobile devices in a number of countries; assess the position of competitors such as Actua Assurantien, Assurant Solutions, Domestic & General, Estendo, Finaref Assurances, ProAssist, SPB and The Warranty Group; consider how extended warranty and related insurance programs are being rendered more valuable and user-friendly from the point of view of customers.

0.0 EXECUTIVE SUMMARY

The market across eight countries was worth approximately € 2.81 billion in 2008...
... with cross-selling rates generally highest in the UK and weakest in Portugal
Mobile telephone insurance accounts for the largest single share of the total market value
Not all manufacturers run extended warranty and insurance schemes on a purely captive basis...
... although they are generally more likely to do so than retailers and mobile network operators
Captive programs may generate opportunities in insurance, reinsurance or administration
A number of factors will assist continuing growth in the extended warranty and insurance sector...
... including the launch of new schemes, improved cross-selling and product innovation...
... although the dynamics of the market are complicated by a range of factors...
... such as the growing use of the Internet as a sales channel for mobile consumer products
Bundling with banking products could also threaten stand-alone sales in France and the UK
Opportunities will arise for both international competitors and nationally focused protagonists

1.0 INTRODUCTION

Rationale
Most published data focuses disproportionately on the underlying mobile products themselves...
... ignoring the fact that manufacturers and distributors can make large profits from related services
Consumers are increasingly at large with high value mobile devices in their pockets...
... but evolving distribution channels both favour and impede extended warranties and insurance
Finaccord
PartnerBASE™
Methodology
The survey extends to over 600 manufacturers and distributors of mobile consumer products
Definitions
Warranty and insurance products linked to mobile products come in a variety of formats...
... and are frequently marketed to consumers under alternative titles

2.0 REGIONAL OVERVIEW

Introduction
Underlying market data
Laptop computers
The volume of sales per capita of laptop computers is highest in the UK...
... although in terms of the value of capita, Ireland was the leading market in 2008
Digital cameras
Sales volumes per capita in 2008 reach a peak of 0.084 in the Netherlands
... with sales value per capita reaching a low point of € 12.50 in Italy
Mobile telephones
Mobile telephone subscriptions across the eight countries reach 313.02 million in 2008...
... with subscriptions per capita exceeding the 1.00 watermark everywhere other than France
Manufacturers' provision of extended warranties and insurance
Manufacturers of digital cameras are least likely to offer extended warranties or insurance
Manufacturer policies in France and the UK typically offer the broadest coverage
Most manufacturers adhere to a captive model for extended warranty and insurance programs...
... although some utilise external partners on a multi-country basis or in specific geographies
Distributors' provision of extended warranties and insurance
Italy, as well as France, Ireland and the UK have seen the most development thus far
A clear majority of distributor policies in all but two countries offer more comprehensive coverage
Distributors adhere to a broad range of operating models for warranty and insurance schemes
Estimated cross-selling rates for extended warranties and insurance
Cross-selling rates are generally highest in France, Ireland, the Netherlands and the UK
Estimated market size for extended warranties and insurance
The regional market was worth approximately € 2.81 billion in 2008...
... with mobile telephone insurance making up a significant proportion of this market value
In per capita terms, the Netherlands and the UK are the region' s most developed markets...
... with scope for development most apparent in Belgium, Italy, Portugal and Spain
Mobile telephone insurance accounts for the smallest percentage of the total market in Portugal
Extended warranties and insurance packaged with banking products
Packaged warranty cover has not yet reached a level that threatens the stand-alone market...
... although packaged mobile telephone insurance is increasingly visible in France and the UK

3.0 BELGIUM

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Sales volumes per capita for laptops and digital cameras are slightly below the regional average
The value of the market for digital cameras in Belgium lay just short of € 200 million in 2008
Mobile telephone subscriptions per capita in Belgium passed the 1.00 milestone in 2008
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Manufacturer rates of provision follow a similar pattern to those observed elsewhere in the region
Types of cover offered under extended warranty and insurance programs
Most extended warranties offered by manufacturers exclude any kind of insurance coverage
Operating models and partners for extended warranty and insurance programs
The vast majority of manufacturer extended warranty programs are organised on a captive basis
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Cross-selling of extended warranty or insurance policies is most common with laptop computers
Types of cover offered under extended warranty and insurance programs
Cover for accidental and damage or theft applies in almost one half of distributor schemes
Operating models and partners for extended warranty and insurance programs
Most extended warranty and insurance programs are organised on a captive basis
Packaging with payment cards and bank accounts
Packaged warranty or insurance cover is an extremely rare feature of the Belgian market
Key competitors in extended warranty and insurance programs
Estimated market size
Mobile telephone insurance accounts for almost three quarters of the Belgian market value

4.0 FRANCE

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Sales volumes per capita for laptops and digital cameras are in excess of the regional average
The value of the market for laptop computers in France was almost exactly € 3.30 billion in 2008
Unusually, mobile telephone subscriptions per capita in France remain below the 1.00 threshold
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Warranty or insurance programs are in evidence among a significant proportion of manufacturers
Types of cover offered under extended warranty and insurance programs
Cover for theft is incorporated in almost one third of manufacturer warranty and insurance policies
Operating models and partners for extended warranty and insurance programs
At least four external partners are active in manufacturer warranty and insurance schemes
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Insurance enhancements are most commonly offered in association with mobile telephones
Types of cover offered under extended warranty and insurance programs
Cover for accidental and damage or theft applies in around two thirds of distributor schemes
Operating models and partners for extended warranty and insurance programs
Both insurance underwriters and brokers play an important role in the French market
SPB accounts for a significant number of deals with distributors of mobile consumer products
Mobile teleassistance: a new opportunity for mobile network operators?
Packaging with payment cards and bank accounts
Mobile telephone insurance cover is commonly incorporated within card protection insurance...
... with SPB also identifiable as a leading supplier in this sector
Key competitors in extended warranty and insurance programs
APRIL / Axeria IARD
Covea Fleet
Finaref Assurances
GAN Eurocourtage
Gras Savoye
SPB / D&P Affinity
Estimated market size
The size of the French market is second only to the UK in Southern and Western Europe

5.0 IRELAND

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Sales of digital cameras in Ireland comfortably exceeded 300,000 in 2008
Per capita expenditure on laptops in 2008 was higher than for any other country in the region
Growth in mobile telephone subscriptions slowed quite markedly in 2007 and 2008
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Rates of provision are in line with those in most other countries in Southern and Western Europe
Types of cover offered under extended warranty and insurance programs
Cover for theft is far less widespread than cover for accidental damage
Operating models and partners for extended warranty and insurance programs
Several manufacturers adhere to the same partnerships as those that are in place in the UK
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Distributors of mobile telephones are most likely to offer a related insurance policy
Types of cover offered under extended warranty and insurance programs
Cover for fraudulent usage is included in more than a half of mobile telephone insurance policies
Operating models and partners for extended warranty and insurance programs
Initiatives in mobile telephone insurance are spread across a number of underwriters
Packaging with payment cards and bank accounts
As at March 2009, Ulster Bank was the only entity in Ireland to have introduced packaged cover
Key competitors in extended warranty and insurance programs
Estimated market size
The segmentation of the Irish market is similar to that visible in most other countries in the region

6.0 ITALY

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Italian consumers are the region' s least prolific buyers of laptop computers and digital cameras
... whether measured in terms of sales volume per capita or sales value per capita...
... although mobile telephone subscriptions per capita are unmatched elsewhere in Europe
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Provision rates among manufacturers are similar to those observed elsewhere in the region
Types of cover offered under extended warranty and insurance programs
One third of the schemes investigated incorporate cover in the event of accidental damage
Operating models and partners for extended warranty and insurance programs
With the exception of Acer and Dell, all manufacturer schemes are operated on a captive basis
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Mobile telephone insurance is less commonly promoted than other types of mobile warranty
Types of cover offered under extended warranty and insurance programs
Most extended warranty and insurance propositions offer cover only for technical breakdown
Operating models and partners for extended warranty and insurance programs
Estendo is by far the most prolific partner of distributors for extended warranties and insurance...
... although Mondial Assistance is used by the Metro-owned duo of Media World and Saturn
Several important retail brands and network operators offer policies on a captive basis
Packaging with payment cards and bank accounts
Banca Popolare di Milano has applied extended warranty cover to many of its Cartimpronta cards
Key competitors in extended warranty and insurance programs
Estendo
Europ Assistance
Garanzia 3
Mondial Assistance
Estimated market size
Relative to the size of its population, the Italian market is at a fairly early stage of development

7.0 NETHERLANDS

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Per capita sales volumes for laptops and digital cameras in the Netherlands are relatively high...
... which make the country the region' s most developed market in terms of sales values per capita
Mobile subscriptions per capita in the Netherlands have reached a similar level to the UK
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Manufacturers of digital cameras are least likely to have organised their own warranty program
Types of cover offered under extended warranty and insurance programs
Cover for accidental damage applies in a significant proportion of schemes identified
Operating models and partners for extended warranty and insurance programs
Several manufacturers utilise external underwriters or brokers for their warranty schemes
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
With the exception of distributors of mobile telephones, provision rates stand at over 50.0%
Types of cover offered under extended warranty and insurance programs
Distributor schemes are comparatively generous in the level of insurance cover included
Operating models and partners for extended warranty and insurance programs
Brokers control a large share of distributor relationships for extended warranties and insurance...
... with Actua Assurantien laying claim to the highest number of exclusive partnerships...
... although with many other non-captive providers competing in a relatively developed market
Packaging with payment cards and bank accounts
Packaging with payment cards and bank accounts is not a feature of the Dutch market
Key competitors in extended warranty and insurance programs
Actua
Conner & Davis / Young & Partner International
itonia it-insurance & service
ProAssist
Estimated market size
The Netherlands generates a relatively large market size in comparison to its population

8.0 PORTUGAL

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Portuguese consumers are relatively infrequent purchasers of laptop computers...
... with a value of sales per capita of less than € 40 in 2008...
... although their enthusiasm for mobile telephones is second only to Italy in Europe
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Fewer manufacturers have established extended warranty or insurance schemes in Portugal
Types of cover offered under extended warranty and insurance programs
Cover in the event of accidental damage is included in a significant number of policies
Operating models and partners for extended warranty and insurance programs
With one exception, all manufacturer schemes appear to be run on a purely captive basis
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Distributor programs are less widespread than in any other country in the region
Types of cover offered under extended warranty and insurance programs
Cover for accidental damage is incorporated into all distributor warranty and insurance policies
Operating models and partners for extended warranty and insurance programs
Six providers of extended warranty and insurance products are identifiable in Portugal
Packaging with payment cards and bank accounts
As at March 2009, Citibank was the only institution in Portugal to have introduced packaged cover
Key competitors in extended warranty and insurance programs
CAReS
MDS
Estimated market size
Portugal is by far the smallest market in Southern and Western Europe in terms of its value

9.0 SPAIN

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Acquisition rates for laptop computers and digital cameras are close to the regional average...
... both in terms of sales volume per capita and sales value per capita
Growth in mobile telephone subscriptions in Spain leveled off in 2007 and 2008
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Provision rates among manufacturers are similar to those observed elsewhere in the region
Types of cover offered under extended warranty and insurance programs
Few policies offer protection over and above cove r in the event of technical breakdown
Operating models and partners for extended warranty and insurance programs
The partnership of Dell with London General Insurance is also applicable in Spain
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
Mobile telephone insurance is less widespread in Spain than other types of mobile warranty
Types of cover offered under extended warranty and insurance programs
Almost two thirds of programs analysed incorporate cover for accidental damage and theft
Operating models and partners for extended warranty and insurance programs
All non-captive programs in Spain are run in conjunction with overseas companies
Fnac and SPB introduce an exchange service to the Spanish market
Packaging with payment cards and bank accounts
Several examples of automatic packaging with payment cards are in evidence in Spain
Key competitors in extended warranty and insurance programs
Estimated market size
Mobile telephone insurance accounts for slightly over 60% of the total market in Spain

10.0 UNITED KINGDOM

Introduction to the market for mobile consumer products
Research scope
Organisations active in the distribution of mobile consumer products
Underlying market data
Sales volumes per capita for laptops and digital cameras are in excess of the regional average
The market for laptop computers and digital cameras combined exceeded € 5 billion in 2008
Mobile telephone subscriptions per capita in the UK lie at the same level as the Netherlands
Survey results - manufacturers of mobile consumer products
Penetration rates for extended warranty and insurance programs
Almost all major manufacturers of laptop computers operate a warranty or insurance program
Types of cover offered under extended warranty and insurance programs
Cover for accidental damage is included in slightly over one half of the programs reviewed
Operating models and partners for extended warranty and insurance programs
Schemes are organised through a combination of captive initiatives and external partnerships
Survey results - distributors of mobile consumer products
Penetration rates for extended warranty and insurance programs
UK distributors display a relatively advanced appetite for extended warranties and insurance
Types of cover offered under extended warranty and insurance programs
Cover in the event of accidental damage applies in almost 80% of programs analysed
Operating models and partners for extended warranty and insurance programs
Although there are notable exceptions, most distributors collaborate with external partners
A variety of administrators and underwriters compete for warranty and insurance schemes...
... with at least 20 non-captive competitors visible including relatively minor protagonists
Packaging with payment cards and bank accounts
Automatic cover is a feature of a number of packaged bank accounts in the UK
Key competitors in extended warranty and insurance programs
Allianz Schemes
Assurant Solutions
CPP / Homecare Insurance
Domestic & General
DSG International
Homeserve
Lifestyle Services Group
mtis / New Technology Insurance
The Warranty Group / London General Insurance
Estimated market size
The UK is Europe' s largest market for extended warranties and insurance for mobile products

GRAPHICS / TABLES

Organisations covered by the research in Southern and Western Europe segmented by type and by country
Volume of laptop computer sales in Southern and Western Europe, outright and per capita, 2008
Volume of laptop computer sales in Southern and Western Europe, outright and per capita, 2008 (data)
Value of laptop computer sales in Southern and Western Europe, outright and per capita, 2008
Value of laptop computer sales in Southern and Western Europe, outright and per capita, 2008 (data)
Volume of digital camera sales in Southern and Western Europe, outright and per capita, 2008
Volume of digital camera sales in Southern and Western Europe, outright and per capita, 2008 (data)
Value of digital camera sales in Southern and Western Europe, outright and per capita, 2008
Value of digital camera sales in Southern and Western Europe, outright and per capita, 2008 (data)
Volume of mobile telephone subscriptions in Southern and Western Europe, 2004-8
Volume of mobile telephone subscriptions in Southern and Western Europe, 2004-8 (data)
Volume of mobile telephone subscriptions per capita in Southern and Western Europe, 2004-8
Volume of mobile telephone subscriptions per capita in Southern and Western Europe, 2004-8 (data)
% of manufacturers of mobile consumer products offering extended warranty / insurance programs segmented by type of mobile consumer product in Southern and Western Europe, 2009
% of manufacturers of mobile consumer products offering extended warranty / insurance programs segmented by type of mobile consumer product in Southern and Western Europe, 2009 (data)
% of extended warranty / insurance programs offered by manufacturers covering one or more of accidental damage, loss and / or theft in Southern and Western Europe, 2009
Operating models used for extended warranty / insurance programs offered by manufacturers of mobile consumer products in Southern and Western Europe, 2009
Operating models used for extended warranty / insurance programs offered by manufacturers of mobile consumer products in Southern and Western Europe, 2009 (data)
% of distributors of mobile consumer products offering extended warranty / insurance programs segmented by type of mobile consumer product in Southern and Western Europe, 2009
% of distributors of mobile consumer products offering extended warranty / insurance programs segmented by type of mobile consumer product in Southern and Western Europe, 2009 (data)
% of extended warranty / insurance programs offered by distributors in Southern and Western Europe covering one or more of accidental damage, loss, theft and / or airtime abuse, 2009
Operating models used for extended warranty / insurance programs offered by distributors of mobile consumer products in Southern and Western Europe, 2009
Operating models used for extended warranty / insurance programs offered by distributors in Southern and Western Europe, 2009 (data)
Estimated % cross-sell rates for extended warranty and insurance programs linked to mobile consumer products in Southern and Western Europe, 2009
Estimated % cross-sell rates for extended warranty and insurance programs linked to mobile consumer products in Southern and Western Europe, 2009 (data)
Estimated value of the market for extended warranties and insurance linked to mobile consumer products in Southern and Western Europe split by country, 2008
Estimated value of the market for extended warranties and insurance linked to mobile consumer products in Southern and Western Europe split by type of mobile consumer product, 2008
Estimated value per capita of the market for extended warranties and insurance linked to mobile consumer products in Southern and Western split by country, 2008
Estimated value of the market for extended warranties and insurance linked to mobile consumer products in Southern and Western Europe split by country and by type of mobile consumer product, 2008 (€ million)
Estimated value of the market for extended warranties and insurance linked to mobile consumer products in Southern and Western Europe split by country and by type of mobile consumer product, 2008 (%)
Estimated value of the market for extended warranties and ins. linked to mobile consumer products in Southern and Western Europe split by country and by type of mobile consumer product, 2008 (€ million and %) (data)
Banking product penetration rates for extended warranties in Southern and Western Europe, segmented by country, 2009
Banking product penetration rates for mobile telephone insurance in Southern and Western Europe, segmented by country, 2009
Volume of laptop computer and digital camera sales in Belgium, outright and per capita, 2008
Value of laptop computer and digital camera sales in Belgium, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in Belgium, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Belgium, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in Belgium, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Belgium, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in Belgium, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in Belgium, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in Belgium, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in Belgium, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in Belgium, 2008
Volume of laptop computer and digital camera sales in France, outright and per capita, 2008
Value of laptop computer and digital camera sales in France, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in France, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in France, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in France, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in France, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in France, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in France, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in France, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in France, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in France, 2008
Volume of laptop computer and digital camera sales in Ireland, outright and per capita, 2008
Value of laptop computer and digital camera sales in Ireland, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in Ireland, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Ireland, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in Ireland, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Ireland, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in Ireland, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in Ireland, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in Ireland, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in Ireland, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in Ireland, 2008
Volume of laptop computer and digital camera sales in Italy, outright and per capita, 2008
Value of laptop computer and digital camera sales in Italy, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in Italy, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Italy, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in Italy, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Italy, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in Italy, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in Italy, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in Italy, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in Italy, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in Italy, 2008
Volume of laptop computer and digital camera sales in the Netherlands, outright and per capita, 2008
Value of laptop computer and digital camera sales in the Netherlands, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in the Netherlands, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in the Netherlands, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in the Netherlands, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in the Netherlands, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in the Netherlands, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in the Netherlands, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in the Netherlands, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in the Netherlands, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in the Netherlands, 2008
Volume of laptop computer and digital camera sales in Portugal, outright and per capita, 2008
Value of laptop computer and digital camera sales in Portugal, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in Portugal, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Portugal, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in Portugal, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Portugal, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in Portugal, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in Portugal, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in Portugal, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in Portugal, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in Portugal, 2008
Volume of laptop computer and digital camera sales in Spain, outright and per capita, 2008
Value of laptop computer and digital camera sales in Spain, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in Spain, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Spain, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in Spain, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in Spain, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in Spain, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in Spain, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in Spain, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in Spain, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in Spain, 2008
Volume of laptop computer and digital camera sales in the UK, outright and per capita, 2008
Value of laptop computer and digital camera sales in the UK, outright and per capita, 2008
Mobile telephone subscriptions and mobile telephone subscriptions per capita in the UK, 2004-8
Penetration rates for extended warranty and insurance programs offered by manufacturers of mobile consumer products in the UK, 2009
Types of cover included under extended warranty and insurance programs offered by manufacturers of mobile consumer products in the UK, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by manufacturers of mobile consumer products in the UK, 2009
Penetration rates for extended warranty and insurance programs among distributors of mobile consumer products in the UK, 2009
Types of cover included under extended warranty and insurance programs offered by distributors of mobile consumer products in the UK, 2009
Operating models and partner market shares for extended warranty and insurance programs offered by distributors of mobile consumer products in the UK, 2009
Percentage of payment cards and bank accounts with packaged extended warranty and / or mobile telephone insurance cover in the UK, 2009
Estimated market size in terms of revenues / gross premiums written, for extended warranty and insurance programs linked to mobile consumer products in the UK, 2008