|
Market Research Report
Business Strategy: Current Trends in Canadian Insurance Technology Investments
|
Business Strategy: Current Trends in Canadian Insurance Technology Investments published by IDC Financial Insights in December, 2009. This report consists of Pages: 23 and the price starts from US $ 4500.
Abstract
This Financial Insights report discusses the results of a survey
of Canadian L&H and P&C insurers that focused on 2009
technology investments and planned 2010 investments. Canadian insurers continue to
recover from the financial crisis of 2008. The crisis has
brought a sea change to organizational and business priorities reflected
in the ICT investments now being made. Priority is being
placed on customer retention, risk management, and improving operational efficiency.
ICT investments in enterprise data management, customer relationship management, and
specific insurance core systems support these efforts. Canadian P&C insurers
continue to be more optimistic about 2010 than their L&H
counterparts.
According to Robert Burbach, senior analyst, IDC Financial Insights, "While
the alarms arising from the 2008 crisis are now past
us, Canadian insurers will continue to invest cautiously in ICT
in this uncertain environment."
Table of Contents
- Financial Insights Opinion
- In This Report
- Situation Overview
- Effects from the Financial Crisis of 2008 and 2009
- The Elderly Are Coming
- Ageing Canadian Population
- Organizational and Business Priorities
- Organizational Priorities
- Business Priorities
- The Approach
- Top Investments Driven by Business Priorities
- 2009 Current ICT Implementations for L&H and P&C Insurers
- 2009 Finished Implementations for L&H and P&C Insurers
- Crisis Impact on 2009 ICT Budgets
- Future Outlook
- Are Canadian Insurance ICT Budgets Bouncing Back in 2010?
- How Will Spending Category Priorities Change?
- New ICT Investments in Life and Health Insurance
- New ICT Investments in Property and Casualty Insurance
- Essential Guidance
- Actions for Financial Institutions
- Actions for Vendors
- Learn More
- Related Research
- Synopsis
- Table: Canada Key Financial Performance Metrics at Large Financial Institutions, 1Q08–3Q09 (C$000)
- Table: Canada Projected Population CAGRs for Select Age Segments
- Figure: Canada Projected Population for Select Age Segments, 2006, 2016, and 2026
- Figure: Top Organizational Priorities for Canadian Insurers, 2009
- Figure: Top Business Priorities for Canadian Insurers, 2009
- Figure: Other ICT Investments for Canadian Insurers, 2009
- Figure: Impact of Economic Crisis on ICT Budgets by Insurance Sector, 2009
- Figure: ICT Budget Share by ICT Segment and Insurance Sector, 2009
- Figure: Expected Impact of Crisis on ICT Budget by Insurance Sector, 2010
- Figure: Change in ICT Budget by ICT Segment, 2010: Life and Health Insurance
- Figure: Change in ICT Budget by ICT Segment, 2010: Property and Casualty Insurance
- Figure: Planned ICT Investments, 2010: Life and Heath Insurance
- Figure: Planned ICT Investments, 2010: Property and Casualty Insurance
|
