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Market Research Report

South African Client Requirements for Outsourced Business Data Services

Published by Frost & Sullivan
Published November, 2009 Product code 103334
Content info 112 Pages
Price
US $ 6500 Web Access (Regional License)
US $ 7000 Hard Copy & Web Access (Regional License)


South African Client Requirements for Outsourced Business Data Services published by Frost & Sullivan in November, 2009. This report consists of 112 Pages and the price starts from US $ 6500.

Introduction

Abstract

This research service analyses the key requirements for end users of outsourced business data services and presents recommendations to key service providers on how to better meet these requirements.

Table of Contents

  • Executive Summary
  • Research Aims and Objectives
  • Research Scope and Definitions
  • Research Methodology
  • Overview of the Business Data Services Market
    • Introduction to Business Data Services Market in South Africa
      • Services Overview
      • Competitive Structure
      • Value Chain Trends
      • Customer Groups
    • Market Engineering Measurements
    • Industry Challenges
    • Market Drivers
    • Market Restraints
  • Competitive Profiles of Selected Market Participants
    • Salesforce.com
    • Continuity SA
    • Dimension Data
    • Ingran Africa
  • Client Requirements for Selected Outsourced Business Data Services
    • Introduction
    • Respondents' Position towards Business Data Services Outsourcing
    • Analysis of Service Provider Selection Criteria and Satisfaction Levels
    • Software as a Service Requirements Analysis
    • Hosted IP Services Requirements Analysis
    • Managed Security Services Requirements Analysis
    • Data Storage and Management Services Requirements Analysis
    • Business Continuity/Disaster Recovery Services Requirements Analysis
  • Recommendations
  • Conclusions
  • About Frost & Sullivan
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