This study provides an in-depth analysis of the global contact center and office headset market. The types of headsets covered in this research service are as follows: monaural, binaural, over the head, over the ear, convertible, omni-directional, noise-canceling, cordless, wireless, and PC. The study offers global forecasts by unit shipment and revenue. It includes the Africa, Asia Pacific, Europe, Latin America, Middle East, and North America regions. This study provides headset manufacturers and resellers a detailed analysis of the trends that are driving and restraining this market. Finally, strategic recommendations will be made, which Frost & Sullivan consider to be important in order to guarantee competitiveness in this market.