How the region has weathered the global economic storm
This study examines the trends in the contact center outsourcing services
markets in Latin American and forecasts the market demand. It provides an
extensive coverage of the services delivered for the overall Latin American
market and for the services provided to offshore markets. Data is examined for
outsourcing offshore services alone, thereby excluding in-house offshore
operations. Further analyzed are the market's drivers and restraints, giving
insight into the market-revenue forecast for 2011 - 2017. The market's trends
and opportunities and its key leading verticals are discussed as well as
competitor information regarding the market's key players.
Table of Contents
Table of Contents
Executive Summary
Market Overview
Total Contact Center Outsourcing Services Market
External Challenges: Drivers and Restraints - Total Contact Center
Outsourcing Services Market
Forecasts and Trends - Total Contact Center Outsourcing Services Market
Market Share and Competitive Analysis
Outsourcing Services
The Last Word
Appendix
Analysis of the Latin American Contact Center Outsourcing Services Market published by Frost & Sullivan in May 7, 2012. This report consists of 61 Pages and the price starts from US $ 6000.
