North American Enterprise Telephony System Markets

This publication has been discontinued on September 9, 2011.

Introduction

This strategic analysis is part of Frost & Sullivan' s continued coverage of the North American enterprise telephony marketplace, with special focus on IP telephony. Within this analysis, Frost & Sullivan has identified market drivers, restraints, provided enterprise telephony vendors with a detailed look at the competitive landscape and provided estimated revenues and revenue forecast. The total telephony market comprises of TDM Private Branch eXchange systems (PBXs), KTSs, digital and analog phones sold in conjunction with the TDM PBXs, IP PBXs, IP-enabled PBXs and IP hard and soft phones. The enterprise IP telephony market comprises of IP-enabled PBXs, IP PBXs, and IP hard and soft phones.

1. IP TELEPHONY PREPARES FOR THE NEXT ROUND OF EVOLUTION

• Executive Summary
• Definitions
• Scope and Research Methodology
• Market Trends
• Technology Trends
• Market Engineering Measurements - Enterprise Telephony Market

• Market Drivers
• Market Restraints
• Assumptions and Factors Affecting Revenue and Shipment Forecasts
• Enterprise Telephony Market Revenue Forecasts
• Pure TDM Telephony Market Shipment and Revenue Forecasts
• IP Telephony Market Revenue Forecasts

• Market Engineering Measurements - IP PBX/Converged System Market
• IP PBX/Converged System Market Forecasts
• Actual IP License Shipment Forecast
• Penetration of IP PBX/Converged Lines in Telephony Line Shipment Forecast
• Penetration of Actual IP Lines in Telephony Line Shipment Forecast

• Competitive Structure
• Enterprise Telephony Market Share by Revenue
• Enterprise Telephony Market Share by Line Shipment
• IP Telephony Market Share by Revenue
• IP PBX/Converged System Market Share by Revenues
• Market Share Analysis

• 3Com
• Aastra/Ericsson
• Alcatel-Lucent
• Avaya
• Cisco
• Interactive Intelligence
• Mitel-Inter-Tel
• NEC
• Nortel
• ShoreTel
• Siemens
• Toshiba
• Others

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