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Retail Clinics - 2012 Yearbook

Executive Summary

America Introduces Healthcare to Commercial Hubs

Retail clinics have grown exponentially in the US over the last five years, and gained significant interest among patients and physicians alike, states a new report by healthcare experts GBI Research.

The new report* shows that the first retail clinic, QuickMedx, opened in 2000 in Minnesota, and since this inception, retail clinics have grown to treat an increasing range of illnesses and offer an increasing range of services. Cash payments from patients have evolved into collaborations with insurance companies, and the retail clinics revolution seems set to continue.

Walk-in medical services are located in convenient, easily accessible places such as malls and pharmacies, where Nurse Practitioners (NP) and Physician Assistants (PA) treat minor conditions such as sore throats, flu and acne and skin irritation, and also provide other healthcare services, delivering vaccinations, weight-loss plans and smoking cessation strategies.

The average waiting time for an appointment in regular clinics surveyed in 10 metropolitan US states is 20.3 days; whereas in a retail clinic a customer can walk in and use any of the services with a maximum waiting time of 15 minutes. In addition to being in convenient locations, retail clinics are open throughout the week, including during evening hours, at fairly low costs in comparison to regular clinics.

The booming retail clinic industry lowers the costs for health insurance policy makers, who can divert minor conditions to retail clinics, reducing costs and the number of emergency room visits. The Convenient Care Association is a US trade association, whose member clinics constitute more than 90% of all retail clinics. The association helps to standardize operations, establish exemplary practices, and share resources to drive growth in the retail clinic industry, ensuring that high standards are met by clinics across the country.

US companies must provide healthcare benefits to their employees to maintain low employee attrition rates, and minimize costs to the company caused by sick leave. Retail clinics offer services at low costs and at convenient times, minimizing time lost to doctor's appointments during work-hour. Companies like Sanofi are encouraging healthy lifestyles among their employees by opening a retail clinic, TakeCare Clinic, in the company premises. This allows employees to pick up prescriptions for their family within the company's office building, at low costs and convenient times, meaning better turnout during office hours, and these clinics' services cost less than regular clinics', therefore saving the company money.

The future of retail clinics seems set to blossom, as long as evolution can be seen in these clinical practices. A further expansion of services, perhaps including chronic disease management and administration of injectables, could represent the next step in drop-in healthcare.

The number of retail clinics in 2011 was 1,355 and is expected to reach 2,854 by 2018. The CAGR for the period 2011-2018 was calculated to be 11.2%.

Retail Clinics - 2012 Yearbook

The report provides insights into the US retail clinic market, with coverage of the market landscape, key market trends, market drivers and restraints. It gives market forecasts for the retail clinic industry until 2018, the distribution of retail clinics across the US, the key stakeholders, and their issues. The report additionally provides an in-depth analysis of the competitive landscape, including the benchmarking of top companies, key trends on mergers and acquisitions, and licensing agreements involving retail clinics.

The report is built using data and information sourced from proprietary databases, primary and secondary research and in-house analysis by GBI Research's team of industry experts.

Abstract

Retail Clinics - 2012 Yearbook

Summary

GBI Research's new report, "Retail Clinics - 2012 Yearbook", provides insights into the US retail clinic market, with coverage of the market landscape, key market trends, market drivers and restraints. The report provides market forecasts for the retail clinic industry until 2018 and the distribution of the retail clinics across the US. The key stakeholders and their issues are also addressed. The report provides an in-depth analysis of the competitive landscape, including the benchmarking of top companies, key trends on mergers and acquisitions, and licensing agreements involving retail clinics.

This report is built using data and information sourced from proprietary databases, primary and secondary research and in-house analysis by GBI Research's team of industry experts.

GBI Research's analysis shows that the retail clinic market is in a growth stage and will reach a phase of maturity during the forecast period. The number of retail clinics in 2011 was 1,355 and is expected to reach 2,854 by 2018. The CAGR for the period 2011-2018 was calculated to be 11.2%. Since their inception in 2000 the retail clinics have grown in many ways. From treating a very limited number of conditions, today they treat a gamut of minor illnesses and also provide other services such as vaccinations, healthcare advices, screenings and diagnostics and many more. In case of payments, they transformed from receiving cash from patients to tie- ups with many insurance companies. The number of retail clinics has also increased from 202 in 2006 to 1,355 in 2011, with a presence in almost every state of the US. In 2006, a body called the Convenient Care Association (CCA) was formed to standardize retail clinics.

Scope

  • Detailed market characterization, including market size forecast until 2018.
  • Data and analysis on the regulatory landscape of the retail clinic market.
  • Data and analysis on the various models followed by the retail clinics and SWOT analysis of the retail clinic industry.
  • Analysis and review of the key stakeholders and their views on the retail clinic scenario that will impact the future of the retail clinic market. Each stakeholder is independently researched to provide a qualitative analysis of its implications on the market.
  • Insightful review of the key industry drivers, restraints and challenges which are likely to impact the retail clinic market in the long run.
  • The report also covers information on the leading market companies and the competitive landscape of the sector. Key companies covered include: MinuteClinic, Take Care Clinic, Walmart, The Little Clinic, Target Clinic, FastCare, RediClinic and Aurora Quick Care.

Reasons to buy

  • Develop business strategies by understanding the trends shaping and driving the retail clinic market.
  • Drive your company's revenues by understanding the key trends, innovative products and technologies, market segments and stakeholders likely to impact the retail clinic market in the future.
  • Formulate effective sales and marketing strategies through a greater understanding of the competitive landscape and through our analysis of the performance of various competitors.
  • Organize your sales and marketing efforts by identifying the market categories and segments that present the best opportunities for consolidations, investments and strategic partnerships.

TOC

1 Table of Contents

1 Table of Contents 5

  • 1.1 List of Tables 7
  • 1.2 List of Figures 7

2 Retail Clinics 2012 - Introduction 8

3 Retail Clinics 2012 - Overview 9

  • 3.1 Overview 9
    • 3.1.1 Key Characteristics of Retail Clinics 10
    • 3.1.2 Differences between Retail Clinic and Regular Clinic 11
  • 3.2 Need for Retail Clinics - Filling the Gap 11
    • 3.2.1 Appointment Wait Time 11
    • 3.2.2 Shortage of Doctors 12

4 Retail Clinics 2012 - Market Overview 13

  • 4.1 Market Size 13
  • 4.2 Geographical Distribution 14
  • 4.3 Retail Clinic Model 16
    • 4.3.1 Different Types of Models 16

5 Retail Clinics 2012 - Market Characterization 18

  • 5.1 Market Drivers 18
    • 5.1.1 Shortage of Doctors 18
    • 5.1.2 Higher Customer Satisfaction 18
    • 5.1.3 Cost Effectiveness 18
  • 5.2 Market Restraints 19
    • 5.2.1 Competition from Primary Care Providers 19
    • 5.2.2 Hiring of Nurse Practitioners 19
  • 5.3 Key Stakeholders 19
    • 5.3.1 Primary Care Providers 20
    • 5.3.2 Nurse Practitioners 20
    • 5.3.3 Employers 20
    • 5.3.4 Health Insurance Policy Makers 20
    • 5.3.5 Patients 21
  • 5.4 SWOT Analysis 22
  • 5.5 Retail Outlets 22
    • 5.5.1 Retail Pharmacy 23
    • 5.5.2 Grocery Stores 23
    • 5.5.3 Mass Merchandiser 23

6 Retail Clinics 2012 - Regulatory Framework 24

  • 6.1 Overview 24
  • 6.2 Convenient Care Association 24
    • 6.2.1 Purpose of CCA 24
    • 6.2.2 CCA Quality and Safety Standards 26

7 Retail Clinics 2012 - Competitive Landscape 28

  • 7.1 Overview 28
  • 7.2 MinuteClinic 29
    • 7.2.1 Overview 29
    • 7.2.2 M&A Deals 30
    • 7.2.3 Partnership Deals 30
  • 7.3 Take Care Clinic 32
    • 7.3.1 Overview 32
    • 7.3.2 M&A Deals 32
    • 7.3.3 Partnership Deals 33
  • 7.4 Walmart 34
    • 7.4.1 Overview 34
  • 7.5 The Little Clinic 35
    • 7.5.1 Overview 35
  • 7.6 Target Clinic 36
    • 7.6.1 Overview 36
  • 7.7 FastCare 37
    • 7.7.1 Overview 37
  • 7.8 RediClinic LLC 38
    • 7.8.1 Overview 38
  • 7.9 Aurora Quick Care 39
    • 7.9.1 Overview 39

8 Retail Clinics 2012 - Future Outlook 40

  • 8.1 Consumer Awareness 40
  • 8.2 Agreements with Employers 40
  • 8.3 Expanding their Scope 41

9 Retail Clinics 2012 - Conclusion 42

10 Retail Clinics 2012 - Appendix 43

  • 10.1 Market Definitions 43
  • 10.2 Abbreviations 43
  • 10.3 Bibliography 43
  • 10.4 Research Methodology 44
    • 10.4.1 Coverage 44
    • 10.4.2 Secondary Research 44
    • 10.4.3 Primary Research 44
    • 10.4.4 Expert Panel Validation 45
  • 10.5 Contact Us 45
  • 10.6 Disclaimer 45

List of Tables

1.1 List of Tables

  • Table 1: Retail Clinics - 2012 Yearbook, Minor Medical Conditions Treated at Retail Clinics 9
  • Table 2: Retail Clinics 2012, Differences between Retail Clinics and Regular Clinics 11
  • Table 3: Retail Clinics 2012, Growth Forecasts, 2006-2018 13
  • Table 4: Retail Clinics 2012, Number of Retail Clinics in States of the US, April 2012 15
  • Table 5: Retail Clinics 2012, MinuteClinic, Major M&A Deals, 2005-2012 30
  • Table 6: Retail Clinics 2012, MinuteClinic, Major Partnership Deals, 2005 - 2012 30
  • Table 7: Retail Clinics 2012, Take Care Clinic, Major M&A Deals, 2005-2012 32
  • Table 8: Retail Clinics 2012, Take Care Clinic, Major Partnership Deals, 2005 - 2012 33

List of Figures

1.2 List of Figures

  • Figure 1: Retail Clinics 2012, Key Characteristics of Retail Clinics 10
  • Figure 2: Retail Clinics 2012, Average Wait Time in Metropolitan Cities 11
  • Figure 3: Retail Clinics 2012, Shortage of Doctors, 2010-2025 12
  • Figure 4: Retail Clinics 2012, Number of Retail Clinics Forecast - 2006-2018 13
  • Figure 5: Retail Clinics 2012, Number of Retail Clinics in 20 States of the US, April 2012 14
  • Figure 6: Retail Clinics 2012, Retail Clinics Models 16
  • Figure 7: Retail Clinics 2012, Market Drivers and Restraints 18
  • Figure 8: Retail Clinics 2012, Key Stakeholders 19
  • Figure 9: Retail Clinics 2012, Key Stakeholders - Patient's Perspective 21
  • Figure 10: Retail Clinics 2012, SWOT Analysis 22
  • Figure 11: Retail Clinics 2012, Retail Clinic Outlets, 2012 22
  • Figure 12: Retail Clinics 2012, Parameters Related to Retail Clinic Outlets 23
  • Figure 13: Retail Clinics 2012, Purpose of CCA Clinical Advisory Board 24
  • Figure 14: Retail Clinics 2012, Quality Assessment by CCA Members 25
  • Figure 15: Retail Clinics 2012 CCA Quality and Safety Standards, 2012 26
  • Figure 16: Retail Clinics 2012, Market Share Analysis (%), 2011 28
  • Figure 17: Retail Clinics 2012, MinuteClinic, Snapshot 29
  • Figure 18: Retail Clinics 2012, Take Care Clinic, Snapshot 32
  • Figure 19: Retail Clinics 2012, Walmart Clinic, Snapshot 34
  • Figure 20: Retail Clinics 2012, The Little Clinic, Snapshot 35
  • Figure 21: Retail Clinics 2012, Target Clinic, Snapshot 36
  • Figure 22: Retail Clinics 2012, FastCare Clinic, Snapshot 37
  • Figure 23: Retail Clinics 2012, RediClinic, Snapshot 38
  • Figure 24: Retail Clinics 2012, Aurora Quick Clinic, Snapshot 39
  • Figure 25: Retail Clinics 2012, Emerging Trends 40
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