Technology Selection: Retail Enterprise IT Solutions Investment Directions, 2009 European Survey

This publication has been discontinued on June 28, 2011.

Introduction

Abstract

"Reducing IT costs rank high in the current retail IT agenda, but the Global Retail Insights 2009 survey of 253 Western European retailers shows that not every retailer will just focus on costs," said Ivano Ortis, EMEA research director, Global Retail Insights, an IDC company. "20% to 25% of retailers will in fact drive legacy migration, IT integration projects and new investments in strategic customer-centric applications. Our recent survey results also show that IT investment directions will vary significantly by country and enterprise size class, with large retailers clearly driving short-term investments. Going forward, hosted enterprise IT systems and software as a service delivery options emerge as the preferred implementation choices for European merchants."

Table of Contents

• Global Retail Insights Opinion
• In This Report
• Methodology
• Respondents' Profile
• Definitions
• Solution Areas
• Situation OvervieW
• Business Requirements
• Country Differences
• Enterprise IT Solutions Adoption
• Country Differences
• Future Outlook
• Country Differences
• Country Differences
• Country Differences
• Essential Guidance
• Actions to Consider
• Recommendations for Retailers
• Learn More
• Related Research
• Synopsis
• Table: Respondent Company Distribution by Country, Western European Retail Industry (% of Companies)
• Table: Business Initiatives Priority by Importance and Country, Western European Retail Industry
• Table: IT Organization Improvements by Urgency and Country, Western European Retail Industry
• Table: Horizontal Solutions Adoption by Country, Western Europe Retail Industry
• Figure: Respondent Company Distribution by Size, Western European Retail Industry (% of Companies)
• Figure: Business Initiatives Priority by Importance, Western European Retail Industry
• Figure: Business Initiatives Priority by Importance and Company Size, Western European Retail Industry
• Figure: IT Organization Improvements by Urgency, Western European Retail Industry
• Figure: IT Organization Improvements by Urgency and Company Size, Western European Retail Industry
• Figure: Horizontal Solutions Adoption, Western European Retail Industry
• Figure: Horizontal Solutions Adoption by Company Size, Western European Retail Industry
• Figure: Horizontal Solutions Adoption by Type of Adoption, Western European Retail Industry
• Figure: Main Area of IT Focus in the Next 12 Months by Segment, Western European Retail Industry
• Figure: Main Area of IT Focus in the Next 12 Months by Country, Western European Retail Industry
• Figure: Horizontal Solutions Investment Plans for the Next 12 Months, Western European Retail Industry
• Figure: Horizontal Solutions Investment Plans for the Next 12 Months by Class, Western European Retail Industry
• Figure: Horizontal Solutions Investment Plans for the Next 12 Months by Country, Western Europe Retail Industry
• Figure: SaaS and Managed Services Investment Propensity, Western European Retail Industry

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