Best Practices: Eight Minutes to Change Their Lives

This publication has been discontinued on September 9, 2011.

Introduction

Abstract

This Health Industry Insights report highlights how one specialty practice implemented a patient communication strategy using Health 2.0 and multimedia effectively. This report provides insights on how other physician practices can leverage these technologies effectively.

"Irving, Texas-based MacArthur OB/Gyn has improved its ability to engage patients, especially its younger patients who are most in need of health education, by providing education materials on the practice' s Web site, social networking sites such as Facebook and MySpace, and video displays within the office." — Judy Hanover, research manager, Health Industry Insights' Healthcare Provider IT Strategies practice, and Lynne Dunbrack, program director, Health Industry Insights. "Harried primary care physicians often only have a few minutes to see their patients. But these few minutes could change their lives."

Table of Contents

• Health Industry Insights Opinion
• In This Report
• Situation Overview
• Electronic Medical Record
• Electronic Charting
• Electronic Prescribing
• Electronic Ordering
• Practice Web Site and Portal
• Email
• Electronic Lab Results
• Health 2.0
• Future Outlook
• Essential Guidance
• Actions to Consider
• Learn More
• Related Research
• Definitions
• A Note on Definitions of Electronic Medical Record and Electronic Health Record
• Health Industry Insights' Definition of an Electronic Medical Record
• Health Industry Insights' Definition of an Electronic Health Record
• Synopsis
• Figure: MacArthur OB/Gyn Facebook Wall
• Figure: MacArthur OB/Gyn Twitter

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