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Market Research Report

Greece IT Services 2009-2013 Forecast and 2008 Vendor Shares

Published by IDC
Published September, 2009 Product code 100403
Content info Pages: 88
Price
Not Available

This publication has been discontinued on September 9, 2011.

Introduction

Abstract

This IDC study presents the IT services industry in Greece in 2008 and forecasts expenditures on IT services through 2013. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers by their 2008 revenues and includes detailed profiles of IT services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC' s foundation market categories are also provided.

The study answers the following questions:

  • What are IDC' s predictions for spending on IT services in Greece? What are the assumptions behind the forecast numbers? And what impact will these have on the market forecasts?
  • What are the new trends in IT services delivery, such as outsourcing and business services?
  • Which vendors lead the Greek market based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"The Greek IT services market has been changing over the last couple of years. Directors and customers are now more knowledgeable concerning their IT needs, and they are thus looking more closely at technological developments and pressuring vendors for specialized solutions. Given the current economic circumstances, companies must be more selective and invest in projects that deliver real business value. Vendors should communicate that specific goals and achievable ROI, combined with a short period of adoption in certain technologies, can provide strategic advantages to those who decide to invest now." – Research Analyst Stelios Charalambakis, IDC Greece

Table of Contents

  • IDC Opinion
  • In This Study
    • Methodology
      • Executive Summary
    • Overview of the IT Services Market
      • Impact of the Economic Crisis
      • EU Funding to Drive Investments – National Strategic Reference Framework (ESPA) and Third European Community Support Framework (CSF III)
      • The Government Factor
      • Vertical Market Perspective
      • Competitive Landscape
      • Mergers and Acquisitions
      • Acceptance of Outsourcing/Managed Services
      • What New Services are in Vogue?
      • The Role of Nearshore/Offshore Centers in Greece
      • Leading IT Services Vendors
  • Situation Overview
    • IT Environment
      • Drivers
      • Inhibitors
    • Overview of the Information Technology Services Market by Foundation Market
      • Support and Training Services Macromarket
        • Hardware Support and Installation Services
        • Software Support and Installation Services
        • IT Training and Education
        • IDC Analysis of the Support and Training Macromarket
      • Project Services Macromarket
        • Network Consulting and Integration
        • Systems Integration
        • Information System Consulting
        • Application Consulting and Customization
        • Custom Application Development
        • IDC Analysis of the Project Services Macromarket
      • Outsourcing Macromarket
        • Application Management Outsourcing
        • Information System Outsourcing
        • Network and Desktop Outsourcing Services
        • Hosted Application Management
        • Hosting Infrastructure Services
        • IDC Analysis of the Outsourcing Services Macromarket
    • Overview of the Information Technology Services Market by Vendor Category
      • The Services Landscape
    • Overview of IT Services Spending by Vertical Market
      • Combined Finance
      • Combined Government
      • Telecommunications
  • Future Outlook
    • Forecast and Assumptions
      • Forecast by IDC Foundation Market
        • Hardware Support and Installation Services
        • Software Support and Installation Services
        • IT Training and Education
      • Network Consulting and Integration
      • Systems Integration
        • Information System Consulting
        • Application Consulting and Customization
        • Custom Application Development
        • Information Systems Outsourcing
        • Network and Desktop Outsourcing Services
        • Application Management
        • Hosted Application Management
        • Hosting Infrastructure Service Providers
    • Market Context
    • Vendor Profiles
      • Intracom
        • Services Overview
        • Clients and Contracts
        • WOT Analysis
      • IBM
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • Unisystems
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • Singular Logic
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • HP
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
  • Essential Guidance
    • Develop SMB Strategy Sooner Than Later
    • Opportunities in Vertical Market Segments
    • Develop Vertical, Not Only Horizontal, Strategies
    • Software as a Service (SaaS) Acceptance Expected to Increase Rapidly
    • Build on Customer Relationships
  • Learn More
    • Related Research
    • Definitions
      • Foundation Markets
        • Hardware Support and Installation
        • Managed Support Services
        • Software Support and Installation
        • IT Education and Training
        • IT Consulting
        • Systems Integration
        • Network Consulting and Integration
        • Application Consulting and Customization
        • Custom Application Development
        • Outsourcing (as an Engagement Type)
        • IS Outsourcing
        • Network and Desktop Outsourcing (NDOS)
        • Application Management
        • Hosted Application Management
        • Hosting Infrastructure Services
    • Methodology
      • Overview
      • Research Sources
      • Revenue Recognition
      • Notes on Forecasting
    • Synopsis
  • Table: Overview of the Leading IT Services Companies in Greece by IT Services Revenue, 2008
  • Table: Overview of the Top 10 IT Services Companies by IT Services Revenue in Greece, 2008
  • Table: Overview of IT Services Spending by IDC Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Systems Integration Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Information System Consulting Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Greece, 2008
  • Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Greece, 2008
  • Table: Overview of IT Services Spending by Vertical Market in Greece, 2008
  • Table: Key Forecast Assumptions for the IT Services Market, in Greece, 2009–2013
  • Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Greece, 2008–2013
  • Table: Comparison of Forecast for IT Services Spending (US$M) in Greece, 2007–2012 versus 2008–2013
  • Table: Overview of Intracom' s Contracts, 2008
  • Table: SWOT Analysis of Intracom, 2008–2013
  • Table: Overview of IBM' s Contracts, 2008
  • Table: SWOT Analysis of IBM, 2008–2013
  • Table: Overview of Unisystems' Contracts, 2008
  • Table: SWOT Analysis of Unisystems, 2008–2013
  • Table: Overview of Singular Logic' s Contracts, 2008
  • Table: SWOT Analysis of Singular Logic, 2008–2013
  • Table: Overview of HP' s Contracts, 2008
  • Table: SWOT Analysis of HP, 2008–2013
  • Table: IDC' s IT Services Overview Market Map
  • Figure: Spending on IT Services by IT Services Engagement Type in Greece, 2007 and 2008
  • Figure: Spending on IT Services by IT Services Engagement Type in Greece, 2008 and 2009
  • Figure: Spending on IT Services by Engagement Type in Greece, 2008
  • Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Greece by IT Services Revenue, 2008
  • Figure: Hardware Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Software Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: IT Training and Education Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Overview of the Leading Providers of the Project Services Macromarket in Greece by IT Services Revenue, 2008
  • Figure: Network Consulting and Integration Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Systems Integration Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Information System Consulting Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Application Consulting and Customization Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Custom Application Development Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Greece by IT Services Revenue, 2008
  • Figure: Application Management Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Information System Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Hosted Application Management Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Greece by IT Services Revenue, 2008
  • Figure: IT Services Revenue Share by Vendor Category in Greece, 2008
  • Figure: Overview of IT Services Spending by Vertical Market in Greece, 2008
  • Figure: Spending (US$M) on IT Services by Vertical Market in Greece, 2008
  • Figure: Forecast of IT Services Spending by IDC Engagement Type in Greece, 2008–2013
  • Figure: Forecast of Relative Shares by IDC Engagement Type in Greece, 2008–2013
  • Figure: Forecast of Relative Shares by IDC Engagement Type in Greece, 2008–2013
  • Figure: Forecast of Relative Shares by IDC Engagement Type in Greece, 2008–2013
  • Figure: Comparison of Forecast for IT Services Spending in Greece, 2007–2012 versus 2008–2013
  • Figure: Intracom: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2008
  • Figure: Intracom: Overview of IT Services Revenue by Vertical Market in Greece, 2008
  • Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2008
  • Figure: IBM: Overview of IT Services Revenue by Vertical Market in Greece, 2008
  • Figure: Unisystems: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2008
  • Figure: Unisystems: Overview of IT Services Revenue by Vertical Market in Greece, 2008
  • Figure: Singular Logic: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2008
  • Figure: Singular Logic: Overview of IT Services Revenue by Vertical Market in Greece, 2008
  • Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2008
  • Figure: HP: Overview of IT Services Revenue by Vertical Market in Greece, 2008
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