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Market Research Report

Serbia IT Services Market 2009-2013 Forecast and 2008 Vendor Shares

Published by IDC
Published October, 2009 Product code 103390
Content info Pages: 73
Price
US $ 7200 PDF by E-mail (Single user license)


Serbia IT Services Market 2009-2013 Forecast and 2008 Vendor Shares published by IDC in October, 2009. This report consists of Pages: 73 and the price starts from US $ 7200.

Introduction

Abstract

This IDC study presents the Serbian IT services industry in 2008 and forecasts expenditure on IT services through 2013. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers in Serbia by their 2008 revenues and includes detailed profiles of IT services portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC' s foundation market categories are also provided.

The study answers the following questions:

  • What are IDC' s predictions for spending on IT services in Serbia? What are the assumptions behind the forecast numbers? And what impact will these have on the market forecasts?
  • What are the new trends in IT services delivery, such as outsourcing and business services?
  • Who are the market leaders in Serbia based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"After two years of healthy progress, the Serbian IT services market will experience a period of stagnation, through 2009–2010, induced by the financial crisis. From 2011 through the remainder of the forecast period, the local IT services market will return to its path of rapid growth." – Country Manager Atila Madai, IDC Adriatics Serbia.

Table of Contents

  • IDC Opinion
  • In This Study
    • Methodology
    • Executive Summary
    • Overview of the IT Services Market
      • Strong Growth in 2007–2008
      • Impact of the Economic Crisis
      • Significant Projects and Contracts
      • Mergers and Acquisitions
      • Leading IT Services Vendors
  • Situation Overview
    • IT Environment
      • Drivers
      • Inhibitors
    • Overview of the IT Services Market by Foundation Market
      • Support and Training Services Macromarket
        • Hardware Support and Installation Services
        • Software Support and Installation Services
        • IT Training and Education
        • IDC Analysis of the Support and Training Macromarket
      • Project Services Macromarket
        • Network Consulting and Integration
        • Systems Integration
        • Information System Consulting
        • Application Consulting and Customization
        • Custom Application Development
        • IDC Analysis of the Project Services Macromarket
      • Outsourcing Macromarket
        • Application Management Outsourcing
        • Information System Outsourcing
        • Network and Desktop Outsourcing Services
        • Hosted Application Management
        • Hosting Infrastructure Services
        • IDC Analysis of the Outsourcing Services Macromarket
    • Overview of the IT Services Market by Vendor Category
      • The Services Landscape
    • Overview of IT Services Spending by Vertical Market
      • Telecommunications
      • Combined Finance
      • Combined Manufacturing
  • Future Outlook
    • Forecast and Assumptions
    • Forecast by IDC Engagement Type
      • Hardware Support and Installation Services
      • Software Support and Installation Services
      • IT Training and Education
      • Network Consulting and Integration
      • Systems Integration
      • Information System Consulting
      • Application Consulting and Customization
      • Custom Application Development
      • Information Systems Outsourcing
      • Network and Desktop Outsourcing Services
      • Application Management
      • Hosted Application Management
      • Hosting Infrastructure Service Providers
    • Market Context
    • Vendor Profiles
      • Saga
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • Telefonija
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • Siemens SIS
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • Spinnaker New Technologies
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
      • S&T
        • Services Overview
        • Clients and Contracts
        • SWOT Analysis
  • Essential Guidance
    • Riding Out the Downturn
    • Business Transformation and Increased Profitability Through IT
    • Optimize Investments for Short- and Medium-Term Business Value
    • Consider Moving into Outsourcing
  • Learn More
    • Related Research
    • Definitions
      • Foundation Markets
        • Hardware Support and Installation
        • Managed Support Services
        • Software Support and Installation
        • IT Education and Training
        • IT Consulting
        • Systems Integration
        • Network Consulting and Integration
        • Application Consulting and Customization
        • Custom Application Development
        • Outsourcing (as an Engagement Type)
        • IS Outsourcing
        • Network and Desktop Outsourcing (NDOS)
        • Application Management
        • Hosted Application Management
        • Hosting Infrastructure Services
    • Methodology
      • Overview
      • Research Sources
      • Revenue Recognition
      • Notes on Forecasting
    • Synopsis
  • Table: Overview of the Leading IT Services Companies in Serbia by IT Services Revenue, 2008
  • Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in Serbia, 2008
  • Table: Overview of IT Services Spending by IDC Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Systems Integration Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Information System Consulting Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Serbia, 2008
  • Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Serbia, 2008
  • Table: Overview of IT Services Spending by Vertical Market in Serbia 2008
  • Table: Key Forecast Assumptions for the IT Services Market, in Serbia, 2009–2013
  • Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Serbia, 2008–2013
  • Table: Comparison of Forecast for IT Services Spending (US$M) in Serbia, 2007–2012 versus 2008–2013
  • Table: Overview of Saga' s Contracts, 2008
  • Table: SWOT Analysis of Saga, 2008–2013
  • Table: Overview of Telefonija' s Contracts, 2008
  • Table: SWOT Analysis of Telefonija, 2008–2013
  • Table: Overview of Siemens SIS' s Contracts, 2008
  • Table: SWOT Analysis of Siemens SIS, 2008–2013
  • Table: Overview of Spinnaker New Technologies Contracts, 2008
  • Table: SWOT Analysis of Spinnaker New Technologies, 2008–2013
  • Table: Overview of S&T' s Contracts, 2008
  • Table: SWOT Analysis of S&T, 2008–2013
  • Table: IDC' s IT Services Overview Market Map
  • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Serbia, 2007 and 2008
  • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Serbia, 2008 and 2009
  • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Serbia, 2008
  • Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Hardware Support and Installation Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Software Support and Installation Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: IT Training and Education Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Overview of the Leading Providers of the Project Services Macromarket in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Network Consulting and Integration Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Systems Integration Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Information System Consulting Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Application Consulting and Customization Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Custom Application Development Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Application Management Outsourcing Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Information System Outsourcing Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Hosted Application Management Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Serbia by IT Services Revenue (US$M), 2008
  • Figure: IT Services Revenue Share by Vendor Category in Serbia, 2008
  • Figure: Overview of IT Services Spending by Vertical Market in Serbia, 2008
  • Figure: Spending (US$M) on IT Services by Vertical Market in Serbia, 2008
  • Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in Serbia, 2008–2013
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Serbia, 2008–2013
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Serbia, 2008–2013
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Serbia, 2008–2013
  • Figure: Comparison of Forecast for IT Services Spending (US$M) in Serbia, 2007–2012 versus 2008–2013
  • Figure: Saga: Overview of IT Services Revenue by IDC Engagement Type in Serbia, 2008
  • Figure: Saga: Overview of IT Services Revenue by Vertical Market in Serbia, 2008
  • Figure: Telefonija: Overview of IT Services Revenue by IDC Engagement Type in Serbia, 2008
  • Figure: Telefonija: Overview of IT Services Revenue by Vertical Market in Serbia, 2008
  • Figure: Siemens IT Solutions and Services: Overview of IT Services Revenue by IDC Engagement Type in Serbia, 2008
  • Figure: Siemens IT Solutions and Services: Overview of IT Services Revenue by Vertical Market in Serbia, 2008
  • Figure: Spinnaker New Technologies: Overview of IT Services Revenue by IDC Engagement Type in Serbia, 2008
  • Figure: Spinnaker New Technologies: Overview of IT Services Revenue by Vertical Market in Serbia, 2008
  • Figure: S&T: Overview of IT Services Revenue by IDC Engagement Type in Serbia, 2008
  • Figure: S&T: Overview of IT Services Revenue by Vertical Market in Serbia, 2008
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