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Market Research Report
Competitive Analysis of Southeastern European Countries with Respect to Offshore Outsourcing, 2009
| Published by |
IDC |
| Published |
November, 2009 |
Product code |
103499 |
| Content info |
Pages: 65 |
| Price |
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Competitive Analysis of Southeastern European Countries with Respect to Offshore Outsourcing, 2009 published by IDC in November, 2009. This report consists of Pages: 65 and the price starts from US $ 10490.
Abstract
In the first of a three-part study of 13 countries
in CEE, IDC has developed a comprehensive and in-depth framework
to evaluate individual countries' readiness and suitability for technological and
business process outsourcing.
The data and results of this study are
intended to help IT and business services providers, as well
as end users, to gain a clearer picture of the
suitability of individual countries in the region as source locations
for different types of technological and business process outsourcing.
This study
analyzes four CE countries with regard to the following five
factors:
- Skill resources
- Economic and political
- Infrastructure
- Business and regional
- Financial
The study profiles each country
based on quantitative data relating to the above five categories
for the years 2007 and 2008 (where data is available
and relevant; data relating to education and language learning is
from 2006 and 2007, and data related to language proficiency
is from 2002 and 2005) and offers qualitative analysis of
the data. In addition, this study provides comparative analysis of
the countries with one another and with Ireland. Data on
Ireland is provided for comparison, as the country is considered
a mature provider of outsourced services in Europe, and thus
serves as a benchmark for European offshore/nearshore outsourcing.
"Despite the economic
upheaval of 2008 and 2009, Bulgaria and Romania remain the
premier sourcing destinations in SEE. While both have been hit
hard by the crisis due to their heavy reliance on
foreign investment, both are expected to recover once the crisis
passes, as many of the same attributes sought by investors
will remain intact – in particular, a large labor pool
of technically skilled multilingual professionals that can deliver quality services
in a much lower-cost environment. Croatia and Slovenia remain suitable
primarily for smaller sourcing activities and can be best utilized
in a nearshore capacity." – Senior Analyst Curtis Robinson, IDC
CEMA
Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Situation Overview
- SEE Attractiveness Impacted By Global Economic Crisis
- After the Crisis, SEE Can Win New Business
- Resources Skills Factors
- Education Levels
- Language Education
- Language Proficiency
- Resource Availability
- Work Culture
- Analysis of Resources Skills Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Economic and Political Factors
- Political Commitment
- Administrative Burden
- Intellectual Property Protection (IP Protection)
- Economy
- Analysis of Economic and Political Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Infrastructure Factors
- ICT Infrastructure
- Transportation
- Analysis of Infrastructure Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Business and Regional Factors
- Perceived Country Attractiveness
- Employee Acquisition and Dismissal
- Specific Experience in Hosting IT Services and Business Process Outsourcing Centers
- Real Estate
- Analysis of Business and Regional Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Financial Factors
- Compensation
- Tax and Country-Specific Costs
- Capital and Variable Costs
- Analysis of Financial Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Future Outlook
- Resources Skills: Speak Easy
- Economic and Political Factors: Commit To Prosperity
- Infrastructure Factors: Development Through Upgrades
- Business and Regional Factors: Make It Easier for Investors
- Financial Factors: Cost Gap
- Essential Guidance
- Due Diligence Required in SEE
- Go Big in Romania and Bulgaria
- Croatia and Slovenia Good For Small Nearshore Sourcing Needs
- Crisis an Opportunity for Romania and Bulgaria
- Learn More
- Related Research
- Definitions
- Methodology
- Selection of Profiled Countries
- Resources Skill Factors
- Economic and Political Factors
- Infrastructure Factors
- Business and Regional Factors
- Financial Factors
- Synopsis
- Table: Comparison of Resources Skill Factors – Tertiary Education levels, 2006–2007
- Table: Comparison of Resources Skill Factors – Language Learning, 2006–2007
- Table: Comparison of Resources Skill Factors – Language Proficiency, 2002 and 2005
- Table: Comparison of Resources Skill Factors – Resource Availability, 2007–2008
- Table: Comparison of Resources Skill Factors – Work Culture, 2007–2008
- Table: Comparison of Economic and Political Factors – Political Commitment, 2007–2008
- Table: Comparison of Economic and Political Factors – Regulatory Environment, 2007–2008
- Table: Comparison of Economic and Political Factors – Intellectual Property Protection, 2007–2008
- Table: Comparison of Economic and Political Factors – Economy, 2007–2008
- Table: Comparison of Infrastructure Factors – ICT infrastructure, 2007–2008
- Table: Comparison of Infrastructure Factors – Transportation, 2007–2008
- Table: Comparison of Business & Regional Factors – Perceived Country Attractiveness, 2007–2008
- Table: Comparison of Business & Regional Factors – Employee Acquisition and Dismissal, 2007–2008
- Table: Comparison of Business & Regional Factors – Market Experience, 2007–2008
- Table: Comparison of Business & Regional Factors – Real Estate, 2007–2008
- Table: Comparison of Financial Factors – Compensation, 2007–2008
- Table: Comparison of Financial Factors – Tax and Country-specific costs, 2007–2008
- Table: Comparison of Financial Factors – Capital and Variable costs, 2007–2008
- Figure: Average Salary and Additional Employee-Related Costs for SEE Countries, 2008
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