European WAN Manager Survey 2009: European Attitudes Towards Managed Unified Communications Services

European WAN Manager Survey 2009: European Attitudes Towards Managed Unified Communications Services published by IDC in January, 2010. This report consists of Pages: 22 and the price starts from US $ 5400.

Introduction

Abstract

This IDC study shows the results of the European WAN Manager Survey 2009. It highlights the views of 722 organizations throughout Europe and is one of five providing more insight into green IT, unified communications, ICT services, managed UC services, and hosted VoIP.

"The purpose of UC is to expand the scope of traditional communications possibilities. This wide scope means that UC is also vulnerable to the current economic crisis. However, it is possible to perform well in a weak market by focusing on pockets of growth, and this survey points to some of the key segments," said Roosmarijn Cornelissen, research analyst, EMEA telecoms and networking, IDC.

Table of Contents

• IDC Opinion
• In This Study
• Methodology
• Demographics
• Interview Counts
• Respondent Demographics
• ICT Spending
• Impact of Economic Situation
• Mobility
• Situation Overview
• Introduction
• Survey Findings
• Managed Videoconferencing
• Managed IP PBX
• Convergence
• Future Outlook
• Essential Guidance
• Learn More
• Related Research
• Synopsis
• Table: Sample Size by Country
• Table: Sample Size by Sector
• Table: Sample Size by Company Size
• Table: Location of Head Office, by Country
• Table: Location of Head Office, by Sector
• Table: Location of Head Office, by Size
• Table: Number of Western European Countries Operated in, by Country
• Table: Number of Western European Countries Operated in, by Sector
• Table: Number of Western European Countries Operated in, by Size
• Table: Number of Company Sites in Home Country, by Country
• Table: Number of Company Sites in Home Country, by Sector
• Table: Number of Company Sites in Home Country, by Company Size
• Table: Number of Company Sites in Rest of Western Europe, by Country
• Table: Number of Company Sites in Rest of Western Europe, by Sector
• Table: Number of Company Sites in Rest of Western Europe, by Size
• Table: Use of Unified communications, by Country
• Table: Use of Unified communications, by Sector
• Table: Use of Unified communications, by Company Size
• Table: Who Manages Telepresence System, by Country
• Table: Who Manages Telepresence System, by Sector
• Table: Who Manages Telepresence System, by Company Size
• Table: Types of Videoconferencing (Other than Telepresence) Used, by Country
• Table: Types of Videoconferencing (Other than Telepresence) Used, by Sector
• Table: Types of Videoconferencing (Other than Telepresence) Used, by Company Size
• Table: Third-Party Management of Pure IP PBXs, by Country
• Table: Third-Party Management of Pure IP PBXs, by Sector
• Table: Third-Party Management of Pure IP PBXs, by Company Size
• Table: Incidence of Voice/Data Convergence, by Size
• Table: Incidence of Voice/Data Convergence, by Size
• Table: Incidence of Voice/Data Convergence, by Size
• Table: Who Carried Out Voice/Data Convergence Work, by Country
• Table: Who Carried Out Voice/Data Convergence Work, by Sector
• Table: Who Carried Out Voice/Data Convergence Work, by Company Size
• Table: Who Manages Converged Voice/Data Network, by Country
• Table: Who Manages Converged Voice/Data Network, by Sector
• Table: Who Manages Converged Voice/Data Network, by Company Size
• Figure: Drivers for Network Spending, WAN Manager 2008 Versus WAN Manager 2009
• Figure: Impact of Economic Situation and Actions to Consider
• Figure: Types of Remote Access to Corporate Network When Traveling or Working from Home
• Figure: Current Use of Videoconferencing
• Figure: Type of PBX Used
• Figure: Who Manages the Converged Networks, Last Three Years Trend (Your Own Staff)

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