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Market Research Report

Japan Unified Communications Channel Analysis 2009

Published by IDC
Published February, 2010 Product code 114340
Content info Pages: 62
Price
US $ 5000 PDF by E-mail (Single user license)


Japan Unified Communications Channel Analysis 2009 published by IDC in February, 2010. This report consists of Pages: 62 and the price starts from US $ 5000.

Introduction

Abstract

This IDC study (which is a translation of the Japanese report IDC #J9050106), analyzes the trends among sales channels in the Japan enterprise unified communications (UC) market. In July 2009, IDC conducted a survey among 204 sales distributors and vendors with 10 or more employees that sell LAN equipment, voice network equipment, or videoconferencing equipment. The survey explores the standards on which sales channels choose vendors, the level of satisfaction with vendors, sales support, and future issues. For analyses, the sales channels in the Japan UC market are grouped into three categories based on the type of products handled — communications equipment, voice network equipment, and videoconferencing equipment — or the three categories based on vendor type —integrators; carriers and service providers; and communications equipment dealers, sellers, and others.

"In order to invigorate sales channels and promote the growth of the Japan UC market amid the economic slump, it is important for vendors to establish channel strategies that harmonize with the characteristics of the various business categories and customer groups, provide stronger support to existing sales channels, and develop new channels," says Takashi Manabe, research manager, Communications, IDC Japan.

Table of Contents

  • IDC Opinion
  • In This Study
    • Methodology
      • Survey Period
      • Survey Method
      • Target Companies
      • Respondents
      • Survey Process
        • Preliminary Survey
        • Survey Proper
      • Others
    • Respondent Profile
      • Survey Respondents
        • Respondent Distribution by Company Size
        • Respondent Distribution by Business Category
        • Distribution of Respondents by Business Category
  • Situation Overview
    • Japan Enterprise Communications Equipment Sales Channel Trends
      • Overall Enterprise Communications Equipment Sales Channel Trends
      • Voice Network Equipment Sales Channel Trends
      • Videoconferencing Equipment Sales Channels Trends
    • Japan Enterprise Communications Equipment Sales Channel Issues
  • Future Outlook
  • Essential Guidance
  • Learn More
    • Related Research
    • Synopsis
  • Table: Topics in Preliminary Survey and Respondents in Survey Proper
  • Table: Distribution of Respondents in Survey Proper
  • Figure: Respondent Distribution by Company Size
  • Figure: Respondent Distribution by Business Category
  • Figure: Respondent Distribution by Business Category/Company Size
  • Figure: Vendors Handled by Japan Enterprise Communications Equipment Sales Channels
  • Figure: Network Equipment Revenue Share in Enterprise Communications Equipment Revenue
  • Figure: Voice Network Equipment Revenue Share in Enterprise Communications Equipment Revenue
  • Figure: Product Revenue Share in Enterprise Communications Equipment Revenue by Product Segment (Average)
  • Figure: Reasons for Choosing Enterprise Communications Equipment Sales Channels
  • Figure: Importance of Vendor Sales Support for Japan Enterprise Communications Equipment Sales Channels
  • Figure: Satisfaction of Japan Enterprise Communications Equipment Sales Channels with Vendors
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels: Integrators
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels: Carriers/Service Providers
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels: Communications Equipment Dealers/Sellers/Others
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels by Business Category (Most Important)
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels by Business Category (Second Most Important)
  • Figure: Reasons for Choosing Voice Network Equipment Sales Channels by Business Category (Third Most Important)
  • Figure: Importance of Sales Support for Japan Voice Network Equipment Sales Channels
  • Figure: Importance of Sales Support for Japan Voice Network Equipment Sales Channels: Integrators
  • Figure: Importance of Sales Support for Japan Voice Network Equipment Sales Channels: Carriers/Service Providers
  • Figure: Importance of Sales Support for Japan Voice Network Equipment Sales Channels: Communications Equipment Dealers/Sellers/Others
  • Figure: Importance of Sales Support for Japan Voice Network Equipment Sales Channels by Business Category
  • Figure: Satisfaction of Voice Network Equipment Sales Channels with Vendors
  • Figure: Satisfaction of Voice Network Equipment Sales Channels with Vendors: Integrators
  • Figure: Satisfaction of Voice Network Equipment Sales Channels with Vendors: Carriers/Service Providers
  • Figure: Satisfaction of Voice Network Equipment Sales Channels with Vendors: Communications Equipment Dealers/Sellers/Others
  • Figure: Satisfaction of Voice Network Equipment Sales Channels with Vendors by Business Category
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Integrators
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Carriers/Service Providers
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Communications Equipment Dealers/Sellers/Others
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors by Business Category (Most Important)
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors by Business Category (Second Most Important)
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors by Business Category (Third Most Important)
  • Figure: Importance of Sales Support for Videoconferencing Equipment Sales Channels
  • Figure: Importance of Sales Support for Videoconferencing Equipment Sales Channels: Integrators
  • Figure: Importance of Sales Support for Videoconferencing Equipment Sales Channels: Carriers/Service Providers
  • Figure: Importance of Sales Support for Videoconferencing Equipment Sales Channels: Communications Equipment Dealers/Sellers/Others
  • Figure: Importance of Sales Support for Videoconferencing Equipment Sales Channels by Business Category
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Integrators
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Carriers/Service Providers
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors: Communications Equipment Dealers/Sellers/Others
  • Figure: Satisfaction of Videoconferencing Equipment Sales Channels with Vendors by Business Category
  • Figure: Issues Faced by Enterprise Communications Equipment Sales Channels
  • Figure: Issues Faced by Voice Network Equipment Sales Channels
  • Figure: Issues Faced by Voice Network Equipment Sales Channels: Integrators
  • Figure: Issues Faced by Voice Network Equipment Sales Channels: Carriers/Service Providers
  • Figure: Issues Faced by Voice Network Equipment Sales Channels: Communications Equipment Dealers/Sellers/Others
  • Figure: Issues Faced by Voice Network Equipment Sales Channels by Business Category
  • Figure: Issues Faced by Videoconferencing Equipment Sales Channels
  • Figure: Issues Faced by Videoconferencing Equipment Sales Channels: Integrators
  • Figure: Issues Faced by Videoconferencing Equipment Sales Channels: Carriers/Service Providers
  • Figure: Issues Faced by Videoconferencing Equipment Sales Channels: Communications Equipment Dealers/Sellers/Others
  • Figure: Issues Faced by Videoconferencing Equipment Sales Channels by Business Category
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