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Market Research Report
Japan Business Services 2009-2013 Forecast Update and 2008 Review: First-Half 2009
| Published by |
IDC |
| Published |
February, 2010 |
Product code |
114564 |
| Content info |
Pages: 53 |
| Price |
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Japan Business Services 2009-2013 Forecast Update and 2008 Review: First-Half 2009 published by IDC in February, 2010. This report consists of Pages: 53 and the price starts from US $ 5000.
Abstract
This IDC study, which is a translation of the Japanese
report IDC #J9310102, revises the previous forecast (April 2009) for
the Japan business consulting and the Japan business process outsourcing
(BPO) service markets in consideration of the economic downturn and
changes in the market environment up to August 2009. As
a result, the market size forecasts for 2009 and 2010
have been revised downward.
Due to the worsening economic environment, the
number of contracts such as those involving strategic consulting for
new business development is decreasing in the Japan business consulting
market. There is an increasing demand from customer companies to
lower service prices in the Japan BPO services market so
as to reduce costs. The market is also experiencing a
decreasing number of new contracts. Service vendors should strengthen new
services to survive the economic downturn and capture the recovering
demand for business services from 2010. "It is important for
business consulting vendors to strengthen their implementation support services in
addition to providing support during the formulation of strategies. It
is also important for BPO service vendors to strengthen their
profitability as a measure against the intensifying price competition," says
Mimei Ito, research manager, IT Services, IDC Japan.
Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Service Market Definitions
- Services
- Service Market Size
- Foundation Market
- Business Services Market Definitions
- Business Consulting Market Definitions
- BPO Services Market Definitions
- Classification by Function
- Situation Overview
- Economic Overview
- Japan Corporate Business Overview
- Employment Situation Based on Type
- Manpower Conditions
- Corporate Service Trends
- Chief Information Officer Survey Results, 2009
- Management Issues
- Use of BPO Services
- Expectations toward BPO Services
- Concerns over BPO Services
- Japan Business Consulting Market Overview
- Japan BPO Service Market Overview
- HR BPO Services
- Finance and Accounting BPO Services
- Customer Care BPO Services
- Procurement BPO Services
- Future Outlook
- Forecast and Assumptions
- Factors Required to Analyze Future Trends
- Japan Business Services Market Trends by Segment
- Japan Business Consulting Market
- Japan BPO Service Market
- Japan HR BPO Services
- Japan Customer Care BPO Services
- Japan Finance & Accounting BPO Services
- Japan Procurement BPO Services
- Market Context
- Essential Guidance
- Learn More
- Related Research
- Definitions
- BPO Services Market by Key Horizontal Business Functions
- Human Resource BPO Services (HR-Related Operations)
- Customer Care BPO Services
- Finance & Accounting BPO Services
- Procurement BPO Services
- Overview of CIO Survey 2009
- Synopsis
- Table: IDC Services Foundation Market Map
- Table: Japan Changes in Main Economic Indicators, 2002–2009 (April–June term)
- Table: Changes in Number of Employees by Employment Pattern, 2002–1H09
- Table: Business Services Revenue, FY04–FY09
- Table: Corporate Service Price Index, 2003–July 2009
- Table: Revenue Growth of Business Consulting Vendors
- Table: Revenue Growth of BPO Service Vendors, FY08–FY09
- Table: Key Forecast Assumptions for the Japan Business Services Market, 2009–2013
- Table: Japan Business Services Market by Segment, 2007–2013
- Table: Japan Business Services Market by Segment, 2005–2013 (Million Yen): Comparison of the October 2009 and April 2009 Forecasts
- Table: Japan Business Services Market Year-over-Year Growth Rate by Segment, 2005–2013 (%): Comparison of the October 2009 and April 2009 Forecasts
- Table: Profiles of Respondent Companies by Industry
- Table: Profiles of Respondent Companies by Company Size
- Table: Profiles of Respondents by IT Strategy Roles
- Figure: IDC Business Services Market Definitions
- Figure: Corporate Revenue, Labor Costs, Sales Management Costs, Current Profits, 2002–1H09
- Figure: Manpower Surplus/Shortage by Employment Pattern, August 2003–August 2009
- Figure: Manpower Surplus/Shortage by Job Type, August 2003–August 2009
- Figure: Management Issues Faced by Respondent Companies
- Figure: Use of BPO Services by Business Function
- Figure: Use of BPO Services for HR by Company Size
- Figure: Use of BPO Services for Finance/Accounting by Company Size
- Figure: Use of BPO Services for Customer Care by Company Size
- Figure: Use of BPO Services for Procurement by Company Size
- Figure: Expectation on the Effectiveness of BPO Services by Company Size
- Figure: Concerns over the Use of BPO Services by Company Size
- Figure: Japan Business Consulting Market, 2008–2013
- Figure: Japan BPO Service Market, 2008–2013
- Figure: Japan BPO Service Market by Segment, 2008–2013
- Figure: Japan BPO Services Market Year-over-Year Growth Rate Forecast by Segment, 2008–2013
- Figure: Japan HR BPO Service Market, 2008–2013
- Figure: Japan Customer Care BPO Services Market, 2008–2013
- Figure: Japan Finance & Accounting BPO Services Market, 2008–2013
- Figure: Japan Procurement BPO Service Market, 2008–2013
- Figure: Japan Business Consulting Market Year-over-Year Growth Rate, 2005–2013: Comparison of the October 2009 and April 2009 Forecasts
- Figure: Japan BPO Services Market Year-over-Year Growth Rate, 2005–2013: Comparison of the October 2009 and April 2009 Forecasts
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