Japan Managed Services Enterprise User Survey 2010 published by IDC in August, 2010. This report consists of Pages: 83 and the price starts from US $ 5000.
Introduction
Abstract
This IDC study (a translation of the Japanese report IDC
#J10010103) summarizes the results of a survey on Japan businesses
with 10 or more employees on their deployment of managed
services (which are provided with communications service as additional functions)
and their future intentions for deployment through the use of
the Web. Due to compliance and business continuity planning (BCP)
measures being taken, security services and Internet datacenter (iDC) services
have driven the managed services market and the positive spending
sentiment is expected to continue. When looking at the product
life cycles of managed services, the maturity levels of the
services are not uniform, and thus it is necessary to
consider strategies that are suitable for the individual services based
on the level of penetration the service has.
"By combining services
in the penetration phase with other services or components that
are highly compatible, product appeal can be enhanced. It will
be important for services in the infancy phase to improve
product awareness and build a track record of results," says
Akiko Kawakami, senior market analyst, Communications, IDC Japan.
Table of Contents
IDC Opinion
In This Study
Methodology
Sample Profile
Executive Summary
Managed Services Overview
Deployment Trends by Service
Attitude Toward Future Budgets
Situation Overview
Survey Results
Sample Profile
Corporate Network Environments
Datacenter Service Deployment
Collocation
Dedicated Hosting
Shared Hosting
Virtual Private Hosting
Backup/Storage Services
Security Service Deployment
Systems Integration Solution Services Deployment
Network Operation and Maintenance Services Deployment
Future Outlook
Essential Guidance
Learn More
Related Research
Definition
Solutions/Managed Services
Synopsis
Table: Sample Distribution by Company Size and Industry Sector (%)
Table: WAN Services Deployment by Company Size (%)
Table: Number of WAN Access Points by Company Size (%)
Table: Main Types of WAN Lines Currently Deployed by Company Size (%)
Table: Main WAN Access Providers by Company Size (%)
Table: Collocation Deployment by Company Size (%)
Table: Collocation Deployment by Industry Sector (%)
Table: Additional Collocation Services Currently Used by Company Size (%)
Table: New Additional Collocation Services That Businesses Plan to Use by Company Size (%)
Table: Types of Lines Between Datacenters and Offices by Company Size (%)
Table: Bandwidth of Lines Between Datacenters and Offices by Company Size (%)
Table: Payments to Collocation Providers by Company Size (%)
Table: Percentage Change in Payments to Collocation Providers within the Next Year by Company Size (%)
Table: Criteria of Selection for Collocation Providers by Company Size (%)
Table: Collocation Provider Category by Company Size (%)
Table: Carriers That Have Contracts with Collocation Users by Company Size (%)
Table: Dedicated Hosting Deployment by Company Size (%)
Table: Dedicated Hosting Deployment by Industry Sector (%)
Table: Additional Dedicated Hosting Services Currently Used by Company Size (%)
Table: New Additional Dedicated Hosting Services that Businesses Plan to Use by Company Size (%)
Table: Monthly Payments to Dedicated Hosting Providers by Company Size (%)
Table: Percentage Change in Payments to Dedicated Hosting Providers within the Next Year by Company Size (%)
Table: Criteria of Selection for Dedicated Hosting Providers by Company Size (%)
Table: Dedicated Hosting Provider Category by Company Size (%)
Table: Carriers That Have Contracts with Dedicated Hosting Users by Company Size (%)
Table: Shared Hosting Deployment by Company Size (%)
Table: Shared Hosting Deployment by Industry Sector (%)
Table: Monthly Payments to Shared Hosting Providers by Company Size (%)
Table: Percentage Change in Payments to Shared Hosting Providers within the Next Year by Company Size (%)
Table: Virtual Private Hosting Deployment by Company Size (%)e
Table: Virtual Private Hosting Deployment by Industry Sector (%)
Table: Virtualization Technologies Currently Used by Company Size (%)
Table: Virtualization Technologies Being Considered for Future Use by Company Size (%)
Table: Monthly Payments to Virtual Private Hosting Providers by Company Size (%)
Table: Percentage Change in Payments to Virtual Private Hosting Providers within the Next Year by Company Size (%)
Table: Backup/Storage Services Deployment by Company Size (%)
Table: Backup/Storage Services Deployment by Industry Sector (%)
Table: Backup/Storage Service Category by Company Size (%)
Table: Criteria of Selection for Backup/Storage Service Providers by Company Size (%)
Table: Backup/Storage Services Implementation Model by Company Size (%)
Table: Backup/Storage Systems Implementation Provider by Company Size
Table: Backup/Storage Service Issues by Systems Type (%)
Table: Monthly Payments for Backup/Storage Services by Company Size (%)
Table: Percentage Change in Payments for Backup/Storage Services within the Next Year by Company Size (%)
Table: Security Service Deployment by Company Size (%)
Table: Security Service Deployment by Industry Sector (%)
Table: Criteria of Selection for Security Service Providers by Company Size (%)
Table: Security Service Provider Category by Company Size (%)
Table: Carriers That Have Contracts with Security Service Users by Company Size (%)
Table: Systems Integration Solution Services Deployment (at Implementation) by Company Size (%)
Table: Systems Integration Solution Services Deployment (at Implementation) by Industry Sector (%)
Table: Criteria of Selection for Systems Integration Solution Service Providers by Company Size (%)
Table: Systems Integration Solution Service Provider Category by Company Size (%)
Table: Carriers That Have Contracts With Systems Integration Solution Service Users by Company Size (%)
Table: Network Operation and Maintenance Services Deployment by Company Size (%)
Table: Network Operation and Maintenance Services Deployment by Industry Sector (%)
Table: Current Operation/Monitoring Services Menu by Company Size (%)
Table: Future Operation/Monitoring Service Menu by Company Size (%)
Table: Criteria of Selection for Network Operation and Maintenance Service Providers by Company Size (%)
Table: Network Operation and Maintenance Service Provider Category by Company Size (%)
Table: Carriers That Have Contracts With Network Operation and Maintenance Service Users by Company Size (%)
Figure: Sample Distribution by Company Size (Number of Employees)
Figure: Sample Distribution by Industry Sector
Figure: Sample Distribution by Headquarters
Figure: Sample Distribution by Annual Revenue
Figure: Sample Distribution by Department
Figure: Sample Distribution by Level of Involvement with In-House IT Systems
Figure: Sample Distribution by IT Systems Department Size
Figure: WAN Services Deployment
Figure: Number of WAN Access Points
Figure: Main Types of WAN Lines Currently Deployed
Figure: Main WAN Access Providers
Figure: Internet Datacenter Services Deployment
Figure: Functions/Services Necessary for Virtual Private Hosting
Figure: Systems Currently Using Backup/Storage Services
Figure: Security Services Deployment
Figure: Security Services Deployment
Figure: Security Services Implementation Costs
Figure: Monthly Payments for Security Services
Figure: Percentage Change in Payments for Security Services within the Next Year
Figure: Systems Integration Solution Services Deployment
Figure: Systems Integration Solution Services Deployment
Figure: Systems Integration Solution Services Implementation Costs
Figure: Monthly Equipment Payments for Systems Integration Solution Services
Figure: Percentage Change in Payments for Systems Integration Solution Services within the Next Year
Figure: Network Operation and Maintenance Services Deployment
Figure: Network Operation and Maintenance Services Deployment
Figure: Network Operation and Maintenance Services Implementation Costs
Figure: Monthly Payment for Network Operation and Maintenance Services
Figure: Percentage Change in Payments for Network Operation and Maintenance Services within the Next Year
