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Greece IT Services Market 2013-2017 Forecast and 2012 Vendor Shares

  • Published:
  • 81 Pages
  • IDC

This IDC study presents the IT services industry in Greece in 2012 and forecasts expenditures on IT services through 2017. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories. The study ranks the top IT services providers by their 2012 revenues and includes detailed profiles of IT services portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in Greece? What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market during the forecast period?
  • What are the new trends in IT services delivery, such as outsourcing?
  • Who are the market leaders in Greece based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"The Greek IT services market faced another tough year in 2012, as the increased political uncertainty and "Grexit" fears ahead of the country's double electorate cycle effectively brought new economic activity to a standstill. These headwinds, together with reduced liquidity and access to finance, led to delays in crucial IT investments and reductions in planned capital expenditure, particularly among small and medium-sized businesses." - Research Analyst Vangelis Karanikas, IDC Greece

Table of Contents


IDC Opinion




In This Study


  • Methodology

  • Executive Summary

Situation Overview

  • Overview of the IT Services Market

    • IT Services in the Context of the Current Economic Environment

    • Trends in IT Services Procurement

    • Vertical Market Perspective

    • Acceptance of Outsourcing, Managed Services, Cloud Computing, and Datacenters

    • Increasing Evidence that Greece Could Re-Emerge As a Regional IT Hub

  • Leading IT Services Vendors

  • IT Environment

    • Drivers

    • Inhibitors

  • Overview of the IT Services Market by Foundation Market

    • Support and Training Services Macromarket

      • Hardware Support and Installation Services

      • Software Support and Installation Services

      • IT Training and Education

      • IDC Analysis of the Support and Training Macromarket

    • Project Services Macromarket

      • Network Consulting and Integration

      • Systems Integration

      • Information System Consulting

      • Application Consulting and Customization

      • Custom Application Development

      • IDC Analysis of the Project Services Macromarket

    • Outsourcing Macromarket

      • Application Management Outsourcing

      • Information System Outsourcing

      • Network and Desktop Outsourcing Services

      • Hosted Application Management

      • Hosting Infrastructure Services

      • IDC Analysis of the Outsourcing Services Macromarket

    Overview of the IT Services Market by Vendor Category

    • The Services Landscape

  • Overview of IT Services Spending by Vertical Market

    • Communications and Media

    • Combined Finance

    • Government

Future Outlook

  • Forecast and Assumptions

  • Market Context

  • Vendor Profiles

    • IBM

      • Services Overview

    • Uni Systems

      • Services Overview

    • OTE

      • Services Overview

    • Accenture

      • Services Overview

    • HP

      • Services Overview

Essential Guidance

  • Expansion During a Recession

  • The 3rd Platform and Other Growth Areas

  • Vertical-Specific Service Offerings

  • Delivering Security Solutions

Learn More

  • Related Research

  • Definitions

    • Foundation Markets

      • Hardware Support and Installation

      • Managed Support Services

      • Software Support and Installation

        • Installation Services

        • Support Services

      • IT Education and Training

      • IT Consulting

      • Systems Integration

        • Exceptions and Exclusions

      • Network Consulting and Integration

        • Exceptions and Exclusions

      • Application Consulting and Customization

      • Custom Application Development

        • Exceptions and Exclusions

      • Outsourcing (as an Engagement Type)

      • IS Outsourcing

        • Exceptions and Exclusions

      • Network and Desktop Outsourcing Services

        • Exceptions and Exclusions

      • Application Management

      • Hosted Application Management

        • Exceptions and Exclusions

      • Hosting Infrastructure Services

        • Note on the Transition to Cloud

        • Exceptions and Exclusions

    Methodology

    • Overview

    • Research Sources

    • Revenue Recognition

    • Notes on Forecasting

  • Synopsis

Table: Overview of the Leading IT Services Companies in Greece by IT Services Revenue, 2012

Table: Overview of the Top 10 IT Services Companies by Revenue from IT Services Provisioned in Greece, 2012


Table: Overview of IT Services Spending by IDC Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Systems Integration Market in Greece, 2012


Table: Total Supply-Side Revenue on the Information System Consulting Market in Greece, 2012


Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Greece, 2012


Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Greece, 2012


Table: Overview of IT Services Spending by Vertical Market in Greece, 2012


Table: Top 3 Assumptions for the IT Services Market in Greece, 2013-2017


Table: Key Forecast Assumptions for the IT Services Market, in Greece, 2013-2017


Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Greece, 2012-2017


Table: Comparison of Forecast for IT Services Spending (US$M) in Greece, 2012-2016 versus 2013-2017


Table: SWOT Analysis of IBM, 2012-2017


Table: SWOT Analysis of Uni Systems, 2012-2017


Table: SWOT Analysis of OTE, 2012-2017


Table: SWOT Analysis of Accenture, 2012-2017


Table: SWOT Analysis of HP, 2012-2017


Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy


Table: Distinctions Between Hosted Application Management and Traditional Application Management


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2011 and 2012


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2012 and 2013


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2012


Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Greece by IT Services Revenue (US$M), 2012


Figure: Hardware Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Software Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: IT Training and Education Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Overview of the Leading Providers of the Project Services Macromarket in Greece by IT Services Revenue (US$M), 2012


Figure: Network Consulting and Integration Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Systems Integration Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Information System Consulting Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Application Consulting and Customization Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Custom Application Development Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Greece by IT Services Revenue (US$M), 2012


Figure: Application Management Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Information System Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Hosted Application Management Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2012


Figure: IT Services Revenue Share by Vendor Category in Greece, 2012


Figure: Overview of IT Services Spending by Vertical Market in Greece, 2012


Figure: Spending (US$M) on IT Services by Vertical Market in Greece, 2012 and Medium-Term Growth Potential


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2012-2017


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2012-2017


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2012-2017


Figure: Comparison of Forecast for IT Services Spending (US$M) in Greece, 2012-2016 versus 2013-2017


Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2012


Figure: IBM: Overview of IT Services Revenue by Vertical Market in Greece, 2012


Figure: Uni Systems: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2012


Figure: Uni Systems: Overview of IT Services Revenue by Vertical Market in Greece, 2012


Figure: OTE: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2012


Figure: OTE: Overview of IT Services Revenue by Vertical Market in Greece2012


Figure: Accenture: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2012


Figure: Accenture: Overview of IT Services Revenue by Vertical Market in Greece, 2012


Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2012


Figure: HP: Overview of IT Services Revenue by Vertical Market in Greece, 2012


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