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Worldwide IP PBX and Desktop Hardware IP Phone 2013-2017 Forecast

  • Published:
  • 34 Pages
  • IDC

This IDC study contains IDC's worldwide IP PBX and desktop hardware IP phone forecast for 2013-2017. It provides a forecast for the IP PBX market (pure and hybrid) by IP PBX line shipments and desktop IP phones shipped. IDC estimates for manufacturers' revenue are also included.

"Low single-digit IP PBX revenue growth is predicted by IDC for 2013-2017, with an expected compound annual growth rate of 2.7% for the forecast period, fueled by required transitions from old to new IP-based voice technology and interest in UC&C," states Rich Costello, IDC senior research analyst, Unified Communications. "But product and revenue challenges will continue for IP telephony and UC&C vendors as the IP PBX and UC&C solutions continue to evolve from a hardware-based model to a software-based model."

Table of Contents


IDC Opinion




In This Study


  • Methodology

  • Definitions

    • Gateway

    • IP PBX System

    • IP Telephones

    • SIP/IP Trunking

    • Private Branch Exchange

    • Session Initiation Protocol

    • Unified Messaging

    • Unified Communications

    • Unified Communications and Collaboration

Situation Overview

Future Outlook


  • Forecast and Assumptions

  • Market Context

Essential Guidance

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  • Related Research

  • Methodology

    • Historical Market Values and Exchange Rates

  • Synopsis

Table: Worldwide IP PBX Shipments and Manufacturer Revenue, 2011-2017

Table: Worldwide Desktop IP Phone Shipments and Manufacturer Revenue, 2011-2017


Table: Worldwide IP PBX Revenue by Region, 2011-2017 ($M)


Table: Worldwide IP PBX Shipments by Region, 2011-2017


Table: Top 3 Assumptions for the Worldwide IP PBX and Desktop Hardware IP Phone Market, 2013-2017


Table: Key Forecast Assumptions for the Worldwide IP PBX and Desktop Hardware IP Phone Market, 2013-2017


Table: Worldwide IP PBX Manufacturer Revenue, 2008-2017: Comparison of July 2012 and August 2013 Forecasts ($M)


Table: Exchange Rates, 2003-2012 (%)


Figure: Worldwide IP PBX Manufacturer Revenue, 2008-2017: Comparison of July 2012 and August 2013 Forecasts


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