This IDC study describes opportunities and potential in the fast-growing midmarket segment for the unified communications and collaboration (UC&C) market. It discusses the challenges and buyers' expectations, as well as what vendors should do to succeed in this segment.
"UC&C has been the dog that has never barked, especially in the midmarket segment," says Adrian Dominic Ho, Principal, Telecom and Managed Services, Networking. "However, this segment is poised to grow strongly as midmarket organization go through a refresh cycle as well as an expansion across the region," Ho adds.
Table of Contents
Table of Contents
IDC Opinion
In This Study
Situation Overview
Benefits of Unified Communications And Collaboration
The Impact of Unified Communications and Collaboration on Business Processes
Unified Communications and Collaboration in the Midmarket
Leading Vendors: Rolling out Solutions for Midmarkets
Bundled Solutions and Partnerships with Strategic Integrators: Making Unified Communications "Easy" for Buyers
Cloud: an Opex Friendly Option
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Unified Communications And Collaboration Spending Intentions Over the Next 12 Months (%)
Table: Benefits Organizations Hope to Achieve with Unified Communications and Collaboration (%)
Table: Business Process Most Positively Impacted by Unified Communications and Collaboration (%)
Table: Most Important Criteria for Vendor Selection (%)
Midmarket Opportunities for Unified Communications and Collaboration: In Need of Modernization published by IDC in February 3, 2012. This report consists of Pages: 9 and the price starts from US $ 3500.
