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Worldwide and U.S. IS Outsourcing Services 2014-2018 Forecast

  • Published:
  • 31 Pages
  • IDC

This IDC study provides IDC's forecast for the worldwide and U.S. IS outsourcing services market for the 2014-2018 forecast period. This study highlights key assumptions and drivers that are creating significant changes in this market. IDC expects that at a worldwide level, the ISO market will decline at a five-year CAGR of 0.6%, reaching $113.3 billion in 2018.

"The IS outsourcing services market, also many times referred to as 'traditional' datacenter outsourcing, is undergoing considerable change with buyer adoption of new technologies (e.g., virtualization, automated provisioning, mobile devices) and new service consumption models involving cloud services, which is placing increasing pressure on providers in this space to fundamentally change their business models," says David Tapper, VP, Outsourcing and Offshore Services at IDC. "Making the right adjustments will require that service providers and outsourcers understand how buyer sourcing strategies for outsourced-managed services will fundamentally change in areas such as financial and contract management, supplier structure, quality-of-service requirements, buyer adoption road map and sequence of cloud services, relationship structure and requirements, and expectations of service providers."

Table of Contents

IDC Opinion

In This Study

  • Methodology
  • Definitions
    • A Note on the Term Managed Services
    • A Note on Cloud

Situation Overview

  • Shifting Market Dynamics
    • Internal Buyer Organizational Transformation
      • Changing Buyer Sourcing Strategies for Outsourced-Managed Services

Future Outlook

  • Forecast and Assumptions
    • Worldwide IS Outsourcing Services Forecast by Region
    • U.S. IS Outsourcing Services Forecast
  • Market Context

Essential Guidance

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  • Related Research
  • Methodology
    • Historical Market Values and Exchange Rates
  • Synopsis

List of Tables

  • Table: Top 3 Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2014-2018
  • Table: Key Forecast Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2014-2018
  • Table: Worldwide IS Outsourcing Services Spending by Region, 2006-2018 ($B)
  • Table: U.S. IS Outsourcing Services Spending, 2006-2018 ($B)
  • Table: U.S. IS Outsourcing Services Spending, 2006-2018: Comparison of November 2013 and April 2014 Forecasts ($B)
  • Table: Exchange Rates, 2006-2013 (%)

List of Figures

  • Figure: Buyer View: Matrix of Key Services Markets Attributes
  • Figure: Overview of Traditional and Cloud Services: Bundling, Alignment, and Evolution
  • Figure: Changing Buyer Sourcing Strategies for Outsourced-Managed Services
  • Figure: Worldwide IS Outsourcing Services Spending Growth by Region, 2007-2018
  • Figure: U.S. IS Outsourcing Services Spending, 2006-2018: Comparison of November 2013 and April 2014 Forecasts
  • Figure: U.S. IS Outsourcing Services Spending Growth, 2007-2018: Comparison of November 2013 and April 2014 Forecasts
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