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Worldwide and U.S. IS Outsourcing Services 2015-2019 Forecast

  • Published:
  • 28 Pages
  • IDC

This IDC study provides IDC's forecast for the worldwide and U.S. IS outsourcing (ISO) services market for the 2015-2019 forecast period. This study highlights key assumptions and drivers that are creating significant changes in this market. IDC expects that, at a worldwide level, the ISO market will decline at a five-year CAGR of 2.2%, reaching $103.0 billion in 2019.

"The IS outsourcing services market, also many times referred to as 'traditional' datacenter outsourcing, continues to be impacted by the fundamental transition in procuring outsourced services using traditional methods (e.g., more labor oriented) to using more automated methods in the form of cloud-based outsourced services," says David Tapper, VP, Outsourcing, Managed and Offshore Services at IDC. "Making the right adjustments and optimizing opportunities will require that service providers and outsourcers offer a value proposition focused on business value, develop a technology-'agnostic' approach, provide a broad set of capabilities across business functions and IT requirements, implement a business model that mimics the auto industry, pursue new markets focused on SMBs using new ecosystem partners and channel structures, and ensure that they can mitigate against potential litigation and regulatory pressures."

Table of Contents

IDC Opinion

In This Study

  • Methodology
  • Definitions
    • A Note on the Term Managed Services
    • A Note on Cloud

Situation Overview

  • Key U.S. Market and Industry Trends
    • Top Buyer Goals and Objectives
    • Key Buyer Expectations of Outsourcers and Service Providers
      • Competitive Trends

Future Outlook

  • Forecast and Assumptions
    • Worldwide IS Outsourcing Services Forecast by Region
    • U.S. IS Outsourcing Services Forecast
  • Market Context

Essential Guidance

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  • Related Research
  • Methodology
    • Historical Market Values and Exchange Rates
  • Synopsis

List of Tables

  • Table: Top 3 Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2015-2019
  • Table: Key Forecast Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2015-2019
  • Table: Worldwide IS Outsourcing Services Spending by Region, 2007-2019 ($M)
  • Table: U.S. IS Outsourcing Services Spending, 2007-2019
  • Table: U.S. IS Outsourcing Services Spending, 2007-2019: Comparison of April 2014 and April 2015 Forecasts ($B)
  • Table: Exchange Rates, 2006-2014 (%)

List of Figures

  • Figure: Buyer View: Matrix of Key Services Markets Attributes
  • Figure: Overview of Traditional and Cloud Services: Bundling, Alignment, and Evolution
  • Figure: Worldwide IS Outsourcing Services Spending Growth by Region, 2008-2019
  • Figure: U.S. IS Outsourcing Services Spending, 2007-2019: Comparison of April 2014 and April 2015 Forecasts
  • Figure: U.S. IS Outsourcing Services Spending Growth, 2008-2019: Comparison of April 2014 and April 2015 Forecasts
  • Figure: Overview of Factors Impacting Existing U.S. Outsourced-Managed Services Markets
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