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Worldwide and U.S. IS Outsourcing Services 2013-2017 Forecast

  • Published:
  • 38 Pages
  • IDC

This IDC study provides IDC's forecast for the worldwide and U.S. IS outsourcing services market for the 2013-2017 forecast period. This study highlights key assumptions and drivers that are creating significant changes in this market. IDC expects that at a worldwide level, the ISO market will grow at a five-year CAGR of 1.3%, reaching $129.3 billion in 2017.

"The IS outsourcing services market, also many times referred to as datacenter outsourcing, appears to be potentially facing an inflexion point in which cloud-based delivery models and new technologies will be increasingly cannibalizing this traditional market and placing increasing pressure on providers in this space to address the issue of whether or not they should shift to providing IS outsourcing using a cloud-based model of delivery and if this shift would align with their core competencies, capital structure, and culture," says David Tapper, VP, Outsourcing and Offshore Services at IDC. "Part of making this assessment requires that IS outsourcers first build a blueprint of the end state of the business model of a cloud provider, and its ecosystem, and then develop a road map of transformation to help them achieve reaching this end state, all of which will enable players to determine more accurately their position within this evolving market or need to exit out of this market."

Table of Contents


IDC Opinion




In This Study


  • Methodology

  • Definitions

    • A Note on the Term Managed Services

      • A Note on Cloud

Situation Overview

  • Shifting Market Dynamics

    • Value of Outsourcing-Managed Service

    • Renewal Strategy

    • Sourcing Strategy

  • Long-Term Transformation

    • Key Drivers

    • Transformational Building Blocks

Future Outlook

  • Forecast and Assumptions

    • Worldwide IS Outsourcing Services Forecast by Region

    • U.S. IS Outsourcing Services Forecast

  • Market Context

Essential Guidance

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  • Related Research

  • Methodology

    • Historical Market Values and Exchange Rates

  • Synopsis

Table: Top 3 Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2013-2017

Table: Key Forecast Assumptions for the Worldwide and U.S. IS Outsourcing Services Market, 2013-2017


Table: Worldwide IS Outsourcing Services Spending by Region, 2006-2017 ($M)


Table: U.S. IS Outsourcing Services Spending, 2006-2017 ($M)


Table: U.S. IS Outsourcing Services Spending, 2006-2017: Comparison of April 2012 and April 2013 Forecasts ($B)


Table: Exchange Rates, 2003-2012 (%)


Figure: Buyer View: Matrix of Key Services Markets Attributes


Figure: Overview of Traditional and Cloud Services: Bundling, Alignment, and Evolution


Figure: Moving to a Predictive World: Air Traffic Control


Figure: Integration of U.S. Buyer Trends: Shifting Market Dynamics


Figure: Long-Term Transformation: Key Drivers and Transformational Building Blocks


Figure: The Four Forces: Shaping Outsourcer Business Model and Ecosystem


Figure: Next-Generation Outsourced Cloud Service Delivery: Building Blocks and Game Changers


Figure: Worldwide IS Outsourcing Services Spending Growth by Region, 2007-2017


Figure: U.S. IS Outsourcing Services Spending, 2006-2017: Comparison of April 2012 and April 2013 Forecasts


Figure: U.S. IS Outsourcing Services Spending Growth, 2007-2017: Comparison of April 2012 and April 2013 Forecasts


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