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European End-User Software Trends 2012: Enterprise Applications Spending Plans

  • Published:
  • 31 Pages
  • IDC

This IDC study presents the results of a recent IDC survey of 700 European organizations' IT decision makers and line-of-business (LoB) IT influencers, from small, midsize, and large European organizations. The respondents were questioned on their IT priorities, spending plans, and software procurement processes. Additionally, the survey inquired into their plans and attitudes regarding a number of software issues, including cloud computing, mobile devices, "big data," customer experience management, and social software in the enterprise. This study specifically looks at changes in enterprise applications spending in 2012, examined by country, industry, and organization size.

"Times have changed - again. The healthy outlook in enterprise applications spending indications that we found in early 2011 has been replaced with a much bleaker outlook in this year's survey. After a 2011 where the demand for ERP and HR/payroll applications has been solid, 2012 spending indications are cautious at best. In enterprise applications overall, Northern and Central Europe appear to be neutral compared to 2011, France is slightly worse off, and Italy and Spain appear to face more significant spending declines," said Bo Lykkegaard, research director, European Enterprise Applications, IDC.

Table of Contents


IDC Opinion




In This Study


  • Methodology

Situation Overview

Future Outlook


  • European Organizations Are in Consolidation and Productivity Mode

  • Supporting New Business Requirements Is Clearly the Top IT Priority in 2012

  • Server Virtualization, Security, and Content Management Are the Hottest Spending Categories in 2012

  • Software Spending Looks Bleak in 2012 Compared with Solid 2011

  • 2012 Spending Trends in Enterprise Applications

    • Widening Gap Between Nortern/Central and Southern Europe

    • Balanced Outlook by Industry After Much Poorer Outlook for Manufacturing, Retail/Wholesale, and Financial Services

    • Midsize Organizations Are Looking Slightly Stronger, But No Major Differences

Essential Guidance

  • Vendor Advice

  • End-User Advice

Learn More

  • Appendix: Detailed Spending Trends for ERM, CRM, SCM, and HCM Applications

    • ERP Spending Details

    • CRM Spending Details

    • SCM Spending Details

    • HCM/Payroll Spending Details

  • Related Research

  • Synopsis

Table: Top 5 IT Priorities, 2012 Vs. 2011 vs. 2010

Table: Top 5 Software Areas of Spending Increase, 2012 vs. 2011 vs. 2010 vs. 2009


Figure: Respondents by Country/Region


Figure: Respondents by Industry


Figure: Respondents by Company Size


Figure: 2012 Top Business Priorities


Figure: 2012 Top IT Priorities


Figure: 2012 Spending Change Per Software Category


Figure: Average Spending Change Indication Per Software Category, 2009-2012


Figure: Average Spending Change Indication, Weighted Average of All Software, 2009-2012


Figure: Average Spending Change Indication, Enterprise Applications by Country, 2009-2012


Figure: Average Spending Change Indication, Enterprise Applications by Industry, 2009-2012


Figure: Average Spending Change Indication, Enterprise Applications by Company Size, 2009-2012


Figure: Average Spending Change Indication, ERP Applications by Country, 2009-2012


Figure: Average Spending Change Indication, ERP Applications by Industry, 2009-2012


Figure: Average Spending Change Indication, ERP Applications by Company Size, 2009-2012


Figure: Average Spending Change Indication, CRM Applications by Country, 2009-2012


Figure: Average Spending Change Indication, CRM Applications by Industry, 2009, 2010, and 2012


Figure: Average Spending Change Indication, CRM Applications by Company Size, 2009-2012


Figure: Average Spending Change Indication, SCM Applications by Country, 2010-2012


Figure: Average Spending Change Indication, SCM Applications by Industry, 2010-2012


Figure: Average Spending Change Indication, SCM Applications by Company Size, 2010-2012


Figure: Average Spending Change Indication, HCM Applications by Country, 2010-2012


Figure: Average Spending Change Indication, HCM Applications by Industry, 2010-2012


Figure: Average Spending Change Indication, HCM Applications by Company Size, 2010-2012


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