This IDC study covers the U.S. and worldwide outsourced document services markets, which is made up of in-house production print services, mailroom services, print sourcing and procurement services, imaging and document archival services, and business process outsourcing (BPO) document services. The total outsourced document services market (excluding BPO document services) was a $18.2 billion market in the United States and a $41.9 billion market worldwide in 2013.
"The opportunities for hardcopy vendors are expansive and large, especially in growth segments. These opportunities are available to those vendors that make the appropriate investments to develop required skills and infrastructure and that deploy the best go-to-market strategies," says Holly Muscolino, research VP, IDC Document Solutions.
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