This IDC study covers the U.S. and worldwide outsourced document services markets, which represented a market of $16.7 billion in the United States and $38.3 billion worldwide in 2012. This market is made up of in-house production print services, mailroom services, print sourcing and procurement services, imaging and document archival services, and business process outsourcing document services.
"The opportunities for hardcopy vendors are expansive and large, especially in growth segments. These opportunities are available to those vendors that make the appropriate investments to develop required skills and infrastructure and that deploy the best go-to-market strategies," says Holly Muscolino, research director, IDC Document Solutions.
Historical Market Values and Exchange Rates
Services Segment Definitions
Market Trends by Service Segment
Forecast and Assumptions
Document Services 2013-2017 Forecast by Segment
In-House Production Print Services
Print Sourcing and Procurement Services
Imaging and Document Archival Services
Business Process Outsourcing Document Services