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Worldwide and U.S. Outsourced Document Services 2013-2017 Forecast

  • Published:
  • 44 Pages
  • IDC

Abstract

This IDC study covers the U.S. and worldwide outsourced document services markets, which represented a market of $16.7 billion in the United States and $38.3 billion worldwide in 2012. This market is made up of in-house production print services, mailroom services, print sourcing and procurement services, imaging and document archival services, and business process outsourcing document services.

"The opportunities for hardcopy vendors are expansive and large, especially in growth segments. These opportunities are available to those vendors that make the appropriate investments to develop required skills and infrastructure and that deploy the best go-to-market strategies," says Holly Muscolino, research director, IDC Document Solutions.

Table of Contents

IDC Opinion


In This Study


  • Methodology

    • Historical Market Values and Exchange Rates

  • Services Segment Definitions

Situation Overview

  • Market Trends by Service Segment

Future Outlook

  • Forecast and Assumptions

    • Document Services 2013-2017 Forecast by Segment

      • In-House Production Print Services

      • Mailroom Services

      • Print Sourcing and Procurement Services

      • Imaging and Document Archival Services

      • Business Process Outsourcing Document Services

    • Assumptions

  • Market Context

Essential Guidance

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  • Related Research

  • Synopsis

List of Tables:

Table: Worldwide and U.S. Outsourced Document Services Revenue by Service Segment, 2009-2017 ($M)

Table: Worldwide and U.S. In-House Production Print Services Revenue by Company Size, 2007-2017 ($M)

Table: Worldwide and U.S. Mailroom Services Revenue, 2007-2017 ($M)

Table: Worldwide and U.S. Print Sourcing and Procurement Services Revenue, 2009-2017 ($M)

Table: Worldwide and U.S. Imaging and Document Archival Services Revenue, 2007-2017 ($M)

Table: Worldwide BPO Document Services Revenue by Business Function, 2007-2017 ($M)

Table: U.S. BPO Document Services Revenue by Business Function, 2007-2017 ($M)

Table: Top 3 Assumptions for the Worldwide and U.S. Outsourced Document Services Markets, 2013-2017

Table: Key Forecast Assumptions for the Worldwide and U.S. Outsourced Document Services Markets, 2013-2017

Table: Worldwide Outsourced Document Services Revenue by Service Segment, 2007-2017: Comparison of May 2012 and August 2013 Forecasts ($M)

Table: U.S. Outsourced Document Services Revenue by Service Segment, 2007-2017: Comparison of May 2012 and August 2013 Forecasts ($M)

Table: Worldwide and U.S. BPO Document Services Revenue, 2007-2017: Comparison of May 2012 and August 2013 Forecasts ($M)

List of Figures:

Figure: Worldwide and U.S. Outsourced Document Services Revenue by Service Segment, 2012

Figure: Worldwide and U.S. In-House Production Print Services Revenue, 2012-2017

Figure: Worldwide and U.S. Mailroom Services Revenue, 2012-2017

Figure: Worldwide and U.S. Print Sourcing and Procurement Services Revenue, 2012-2017

Figure: Worldwide and U.S. Imaging and Document Archival Services Revenue, 2012-2017

Figure: Worldwide and U.S. BPO Document Services Revenue, 2012-2017

Figure: Worldwide In-House Production Print Services Revenue, 2007-2017: Comparison of May 2012 and August 2013 Forecasts

Figure: Worldwide Mailroom Services Revenue, 2007-2017: Comparison of May 2012 and August 2013 Forecasts

Figure: Worldwide Print Sourcing and Procurement Services Revenue, 2009-2017: Comparison of May 2012 and August 2013 Forecasts

Figure: Worldwide Imaging and Document Archival Services Revenue, 2007-2017: Comparison of May 2012 and August 2013 Forecasts

Figure: Worldwide BPO Document Services Revenue, 2007-2017: Comparison of May 2012 and August 2013 Forecasts

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