This IDC study presents an analysis of Australia's IT outsourcing services market. IT outsourcing (ITO) is the largest segment within IT services, by revenue size and also has the highest growth rates in terms of compound annual growth rate (CAGR) for the forecast period 2011-2016, reflecting the increasing customer demand and expansion of the market.
"The move from capex to opex and greater ROI from IT investments will drive IT outsourcing engagements. However, though lowering costs is an important driver, customers are increasingly looking to outsourcing as a means of transforming their technology environments involving new technologies (e.g., virtualisation, service-oriented architecture [SOA], and mobility) and new service delivery models (e.g., private and public clouds)", says Raj Mudaliar, senior market analyst, IT Services Research Group, IDC Australia. "Secondly, whilst the rumblings of change from a traditional to a cloud/cloud-based model of delivery have been around for some time, there appears to be a groundswell of events placing increasing pressure on traditional outsourcers to take a fresh look at their business models and reinvent themselves to be future ready".
Table of Contents
Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Australia IT Services Market
Market Segments
IS Outsourcing Services
Application Management
Network Management
Desktop Management
Hosted Application Management
Hosting Infrastructure Services
Future Outlook
Forecast and Assumptions
Market Context
Essential Guidance
Learn More
Related Research
Synopsis
Table: Australia IT Outsourcing Services Market by Engagement, 2011-2016 (A$M)
Table: Top 3 Assumptions for the Australia IT Services Market, 2012-2016
Table: Key Forecast Assumptions for the Australian IT Services Market, 2012-2016
Table: Australia IT Outsourcing Services Market for 2012-2016: Comparison of 2010 and 2011 Forecasts (A$M)
Figure: Enterprise Priorities for 2012
Figure: Australia IT Services Market Overview in 2011
Figure: Australia IT Outsourcing Services Market Forecast, 2011-2016
Figure: Australia IT Outsourcing Services Market for 2012-2016: Comparison of 2010 and 2011 Forecasts (A$M)
Australia IT Outsourcing Services 2011-2016 Market Analysis and Forecast published by IDC in May 23, 2012. This report consists of 19 Pages and the price starts from US $ 4500.
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