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Worldwide Services 2013-2017 Forecast: New Models Take Hold and Opportunities Emerge in the Global Services Market

  • Published:
  • 31 Pages
  • IDC

This IDC study presents a five-year forecast for the worldwide services industry from 2013 through 2017 and updates Worldwide Services 2012-2016 Forecast Update (IDC #237692, November 2012). The main purpose of this study is to forecast spending and identify trends that are influencing worldwide services markets on a regional basis and to discuss their effects on worldwide services growth for the five years through 2016.

"After seeing long-term services growth rate decelerate for the first time in the forecast last year, it could have been theorized to be a one-off anomaly. However, upon adding an additional year to the forecast period, 2017, long-term services growth rates are expected to decelerate for another year, forming a "peak growth rate" in 2015 and decelerating every year thereafter," said Chad Huston, senior analyst, Worldwide Services Program. "Seeing this trend continue for another year shows that analysts definitively have a bearish view on long-term services growth."

Table of Contents


IDC Opinion


In This Study


  • Methodology

    • Historical Market Values and Exchange Rates

  • Contributing Analyst

Situation Overview

  • Introduction

Future Outlook

  • Forecast and Assumptions

    • Assumptions

    • Regional View

      • Regional Forecast

      • Regional Trends

        • Asia/Pacific (Excluding Japan)

        • Canada

        • Central and Eastern Europe, the Middle East, and Africa

        • Latin America

        • Japan

        • United States

        • Western Europe

      Market View

      • Market Forecast

      • Market Trends

        • Project Based

        • Outsourcing

        • Support and Training

    Market Context

    • Current Versus Constant Currency Growth in 2012

    • Forecast Changes Since October 2012

Essential Guidance

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  • Related Research

  • Synopsis

Table: Exchange Rates, 2003-2012 (%)

Table: Top 3 Assumptions for the Worldwide Services Market, 2013-2017


Table: Key Forecast Assumptions for the Worldwide Services Market, 2013-2017


Table: Worldwide Services Spending by Macroregion, 2012-2017 ($M)


Table: Worldwide Services Spending by Foundation Market, 2012-2017 ($M)


Table: Worldwide Services Spending, 2006-2017: Comparison of November 2012 and May 2013 Forecasts ($M)


Figure: Worldwide Services Spending Growth by Region, 2006-2017


Figure: Worldwide Services Spending Share by Region, 2013 and 2017


Figure: Market Assessment: Worldwide Services Current Versus Future Performance


Figure: Worldwide Services Spending 2011-2012 Growth: Current Versus Constant U.S. Dollar


Figure: Worldwide Services Spending, 2006-2017: Comparison of November 2012 and May 2013 Forecasts


Figure: Worldwide Services Spending Growth, 2013-2017: Comparison of November 2012 and May 2013 Forecasts


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