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CEMA WAN Manager Survey, 2011: Telcos, Collaboration, and Cloud Services

  • Published:
  • 24 Pages
  • IDC
Notice
This publication has been discontinued on July 1, 2014.

This IDC study provides insight into the use and future use of cloud and other emerging enterprise technologies in the CEMA region based on responses to the IDC WAN Manager Survey 2011. Based on a survey of 787 respondents from businesses and organizations from nine countries across the CEMA region, the study suggests that IT decision makers in the CEMA region are generally familiar with technologies such as UC, IaaS, SaaS, and telepresence, but that CEMA enterprises' adoption of these services lags familiarity. Survey respondents generally view telecommunications providers positively as potential sources for obtaining cloud services, but significant percentages do not express a preference for buying cloud services from telecommunications providers.

"Cloud services could offer cost and scale efficiencies attractive to CEMA companies. IDC WAN Manager Survey results suggest that telecommunications providers in the CEMA region must continue to develop their cloud service portfolios and go-to-market strategies to best position themselves to take advantage of expected growth in cloud services uptake in the region." - Senior Research Analyst, Matthew Marden, Communications, IDC CEMA

Table of Contents


IDC Opinion



In This Study


  • Methodology

    • Notes on the Survey Sample

    • Notes on the Surveyed Technologies

  • Respondent Demographics

Situation Overview

  • IT and Economic Background

    • ICT Spending Intentions

  • Cloud Services in CEMA and Telecommunications Providers

    • Enterprise Technological Priorities and Cloud in CEMA

    • Adoption of Cloud Services and CEMA Organizations' Networks and Budgets

    • CEMA Enterprise Familiarity with Cloud and Collaboration Technologies

    • CEMA Enterprise Use of Cloud Services

    • Hosted Web-Based Services - Video Conferencing

    • CEMA Telecommunications Providers and Cloud Services

Future Outlook

Essential Guidance


Learn More


  • Related Research

  • Synopsis

Table: Sample Size by Country

Table: Sample Size by Sector


Table: Sample Size by Company Size


Table: Location of Headquarters by Country


Table: Location of Headquarters


Table: Location of Headquarters


Table: Number of EMEA Countries Where the Companies Operate, by Country


Table: Number of EMEA Countries Where Companies Operate, by Sector


Table: Number of EMEA Countries Where Companies Operate, by Company Size


Figure: WAN Managers' Budgets 2012: CEMA


Figure: WAN Managers' Cost-Saving Steps: CEMA


Figure: CEMA Organizations' Technological Priorities


Figure: CEMA Organizations' Technological Priorities by Sub-Region, Company Size, and Vertical


Figure: Network Impact of Adoption of Cloud Computing - CEMA


Figure: Familiarity with New Technologies - CEMA


Figure: Familiarity with New Technologies by CEMA Sub-Region


Figure: Use of New Technologies - CEMA


Figure: Use of New Technologies by CEMA Sub-Region


Figure: Use of New Technologies by Vertical


Figure: Video Conferencing Solutions - CEMA


Figure: Network Services Providers and Cloud Computing Services in CEMA


Figure: Network Services Providers and Cloud Computing Services in CEMA: By Sub-Region


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