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EMEA Consumer VoIP Services Market 2011 Analysis and 2012-2016 Forecast

  • Published:
  • 27 Pages
  • IDC

This IDC study provides a detailed analysis of the status and future development of the consumer VoIP services market in the EMEA region. It looks at the extent to which consumers use VoIP services by EMEA sub-region, analyzes providers' success in monetizing consumer VoIP services, and considers the strategies that different types of VoIP service providers can employ to best sell their services.

"Consumers in the EMEA region are using VoIP services more often to carry their fixed voice traffic. Thus far, VoIP service providers have had mixed success in monetizing their services. VoIP offers opportunities but also poses challenges to many telecommunications players in the EMEA region, especially to telecom operators that will have to contend with declining traditional fixed voice subscriber bases. All telecommunications companies, but especially telecom operators, will have to consider how VoIP fits into their broader strategies to successfully develop their consumer VoIP services." Senior Research Analyst Matthew Marden, IDC CEMA Telecommunications

Table of Contents

IDC Opinion

In This Study

  • Methodology

Situation Overview

  • Consumer VoIP Trends in EMEA
    • Declining Use of Traditional Voice in EMEA
    • Growth to Use of Consumer VoIP Services in EMEA
    • Spending on Consumer VoIP Services in EMEA
  • Drivers and Inhibitors of Consumer VoIP Use in EMEA
    • Changing Consumer Fixed Voice Usage Patterns
    • Multiplay Service Bundles and VoIP
    • Increased Fixed Broadband Penetration Rates
    • Improved Network Quality and Next Generation Access Networks
    • Regulatory Uncertainty
    • Blocking of VoIP Services by Providers
  • VoIP Provider Strategies in EMEA
    • Incumbent Telecom Operators
    • Cable Companies
    • Web-Based OTT VoIP Providers
    • Other OTT VoIP Providers

Future Outlook

  • Forecast and Assumptions

Essential Guidance

Learn More

  • Related Research
  • Definitions
  • Synopsis

List of Tables

  • Table: Top 3 Assumptions for the EMEA Consumer VoIP Market, 2012-2016
  • Table: Key Forecast Assumptions for the EMEA Consumer VoIP Market, 2012-2016
  • Table: EMEA Consumer PSTN Minutes (Millions of Minutes) by Sub-Region, 2007-2016
  • Table: EMEA Consumer VoIP Minutes (Millions of Minutes) by Sub-Region, 2007-2016
  • Table: EMEA Consumer PSTN Spending (US$M) by Sub-Region, 2007-2016
  • Table: EMEA Consumer VoIP Spending (US$M) by Sub-Region, 2007-2016

List of Figures

  • Figure: EMEA Consumer PSTN Minutes by Sub-Region, 2007-2011
  • Figure: EMEA Consumer VoIP Minutes by Sub-Region, 2007-2011
  • Figure: Consumer VoIP as % of Total Consumer Fixed Voice Minutes by EMEA Sub-Region, 2007-2011
  • Figure: EMEA Consumer Spending on VoIP by Sub-Region, 2007 vs. 2011
  • Figure: Consumer VoIP Spending Comparisons by EMEA Sub-Region, 2011
  • Figure: Central European Consumer Fixed-Line Minutes by Market, 2007 vs. 2011
  • Figure: Consumer Fixed Broadband Penetration Rate by EMEA Sub-Region, 2007-2011
  • Figure: EMEA Consumer VoIP Minutes by Sub-Region, 2007-2016
  • Figure: EMEA Consumer VoIP Market Status, 2007-2016
  • Figure: EMEA Consumer VoIP Market Status by Sub-Region, 2011 vs. 2016
Show More
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