TechNavio's analysts forecast the Global Business Process Outsourcing (BPO) market to grow at a CAGR of 5.1 percent over the period 2011-2015. One of the key factors contributing to this market growth is the considerable reduction in operational costs. The Global BPO market has also been witnessing changing pricing models. Shortage of talent could pose a challenge to the growth of this market.
TechNavio's report, the Global BPO Market 2011-2015, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global BPO market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors dominating this market space include IBM Corp., Xerox Corp., HP Co., and Convergys Corp. Other vendors mentioned in the report: Accenture, AON Corp., NCO Financial, Cap Gemini S.A, Genpact Ltd., TCS Ltd., Stream Global Services Inc., Wipro Ltd., WNS Ltd., Aegis, and Infosys Ltd.
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