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The 2015 Telecommunications Industry Review: An Anthology of Market Facts and Forecasts

The 2015 Telecom Industry Review summarizes current conditions across the global telecommunications industry, providing analysis of multiple infrastructure and service segments. From fundamental background issues to detailed five-year forecasts accompanied by practical strategic advice, the Review provides a comprehensive summary of INSIGHT's research reports throughout the year. In addition to five-year revenue and unit forecasts of telecommunications services, the Review provides an examination of the most important segments and technologies impacting the industry, including wireless demand, optical networking, Ethernet services, and cloud services. This report looks at the global telecommunications services and equipment market in each region: North America; Europe-Middle East-Africa; Asia and the Pacific Rim countries; and Latin America. Modest growth has returned to most telecom markets across the globe and the Review identifies the segments that will thrive over the second-half of the decade.

Report Excerpt

1.1 Telecommunications Industry Economic Conditions

The past year witnessed a pronounced upswing in the economic fortunes of the United States (US). The larger picture however was a sobering one; modest growth in most markets, significant economic slowdown in the hyper-growth rates enjoyed over the past decade in advancing economies, and renewed political and economic threats in some isolated countries. China and other emerging market economies in Asia and Latin America have slowed from the double-digit growth rates of the past decade, while India looks forward to the next half-decade with cautious optimism. While consumer and infrastructure spending is rising in most regions, other regions, such as Middle East, North Africa, Afghanistan, and Pakistan, and sub-Saharan Africa, remain in a weak investment climate.................

Market Segmentation

Telecommunications Industry Markets

  • By Geography
    • United States
    • North America
    • Europe/Middle East/Africa
    • Latin America/Caribbean
    • Asia/Pacific
  • Carrier Revenue by Service
    • Global Wireline and Wireless Revenues
    • NA Wireline and Wireless Revenues
    • US Wireline and Wireless Revenues
    • EMEA Wireline and Wireless Revenues
    • AP Wireline and Wireless Revenues
    • LA Wireline and Wireless Revenues
  • Wireline Revenues and Demand by Service
    • Access Revenue by Region
    • US Access Revenue
    • Broadband Revenue by Region
    • US Broadband Revenue
    • Access Lines by Region
    • US Access Lines
    • Broadband Subs by Region
    • US Broadband Subs
  • Wireless Revenues and Demand by Region and US
    • Wireless Revenue by Region and US
    • Subscribers by Region and US
    • Penetration of Population by Region and US
  • Wireless Data Technologies Comparison

Next Generation Network Infrastructure

  • US VoIP Subscribers and Penetration
  • Operator Capex in Selected Geographies
  • Impacts of VoIP on International Telecommunications Services
  • Total US Public Ethernet Revenues

Access Networks

  • US Wireline Switched Access Lines
  • US Wireless Subscribers
  • US Voice Services Penetration of Households
  • Broadband Communication Network Access Solutions
  • Worldwide Broadband Subscribers
  • Global Wireless Subscribers
  • Regional Wireless Penetration of Population
  • Historical US Wireless Subscribership Growth
  • Revenue Split between Non-Voice and Voice Wireless Revenue
  • Monthly Voice and Text Usage by Age

OSS, BSS & Outsourcing

  • Outsourced Services Market Estimates by Region

Present & Future Services

  • Mashup Revenue Opportunity for Telcos by Region
  • Financial Services & Equipment Revenue by Region
  • Operator Capex in Selected Geographies

US Business and Consumer Markets

Classification of Mobile Phone Sales

Classification of Cellular Voice and Data Revenues

Enterprise Markets

  • Classification of US Businesses
    • US Business Distribution: All Business Sizes
    • Business Establishments by Industry Sector & Business Size
    • Business Lines: Distribution by Industry Sector
  • US Private Line Revenue
  • Managed Services Revenues by Region
  • Top-Tier Business Expenditures for Telecom Wireline Services
  • Top-Tier Business Expenditures for Telecom Wireless Services
  • US Healthcare Telecom Service Revenues
  • Global Market for Enterprise Mobility Solutions
  • Global Market for All UC Segments: Solutions, Services and Carrier Revenues
  • US Telecommunications Revenue by Market: Wireline Business, Wireline
  • Residence, Wireless, Video
    • US MSO Commercial Service Revenues
  • Revenue Projection for Hosted PBX/VoIP Service in the Small Business Segment

Table of Contents

Chapter I EXECUTIVE SUMMARY

  • 1.1 Telecommunications Industry Economic Conditions
    • 1.1.1 Regional Economies and Communications Patterns
  • 1.2 Report Structure

Chapter II BACKGROUND: TELECOMMUNICATION INDUSTRY MARKETS

  • 2.1 Global Markets
    • 2.1.1 Regional Economies and Communications Patterns
    • 2.1.2 Global Telecommunications Spending
    • 2.1.3 North American Telecommunications Spending
      • 2.1.3.1 US Telecommunications Spending
    • 2.1.4 European, Middle East, and Africa Telecommunications Spending
    • 2.1.5 Asia-Pacific Telecommunications Spending
    • 2.1.6 Latin America-Caribbean Telecommunications Spending
  • 2.2 Wireline Market Trends
    • 2.2.1 Wireline Revenues
    • 2.2.2 Wireline Demand
  • 2.3 Wireless Market Trends
    • 2.3.1 Wireless Revenues
    • 2.3.2 Wireless Demand
    • 2.3.3 Wireless Technology

Chapter III THE NEXT-GENERATION COMMUNICATIONS NETWORK: IMPROVEMENTS TO THE INFRASTRUCTURE

  • 3.1 Definitions of Network Topology
    • 3.1.1 End-Users
    • 3.1.2 Access Networks
    • 3.1.3 Metro Networks
    • 3.1.4 Core Networks
  • 3.2 Transmission Improvements
  • 3.3 Circuit Switching vs. Packet Switching Overview
  • 3.4 The Public Switched Telephone Network
    • 3.4.1 Evolution of the PSTN
    • 3.4.2 Central Offices
  • 3.5 Data Networks and VoIP
    • 3.5.1 Broadband Switches
    • 3.5.2 Data Core Networks
    • 3.5.2.1 MPLS
    • 3.5.3 Data Metro Networks
    • 3.5.4 Data Access Networks
    • 3.5.5 Signaling and Support Structures for Data Networks
    • 3.5.6 Voice over Internet Protocol
    • 3.5.7 VoIP as Transport
    • 3.5.8 VoIP Operational Advantage
    • 3.5.9 VoIP as Value-Added Stage
  • 3.6 Carrier Ethernet Networks
    • 3.6.1 E-line Ethernet Access
    • 3.6.2 E-LAN
    • 3.6.3 Other Typologies: Dedicated vs. Switched
    • 3.6.4 Carrier Ethernet Market Forecast
  • 3.7 The Next Generation Network
    • 3.7.1 Gateways
    • 3.7.2 Softswitches
      • 3.7.2.1 Economic Motivations
    • 3.7.3 Service Delivery Platforms
    • 3.7.4 IP Multimedia Subsystems
  • 3.8 Optical Networking
    • 3.8.1 Baseline Optical Transport Technologies
      • 3.8.1.1 SONET/SDH
      • 3.8.1.2 WDM
      • 3.8.1.3 MPLS
      • 3.8.1.4 Metro Ethernet
    • 3.8.2 Optical Transport Technology Overview
      • 3.8.2.1 SONET/SDH
      • 3.8.2.2 WDM
      • 3.8.2.3 MPLS
      • 3.8.2.4 Metro Ethernet
    • 3.8.3 Current Gaps in Baseline Transport Technologies
      • 3.8.3.1 SONET/SDH
      • 3.8.3.2 WDM
      • 3.8.3.3 MPLS
      • 3.8.3.4 Ethernet
    • 3.8.4 The Hybrid Approach to Optical Transport Technologies
      • 3.8.4.1 Carrier Ethernet
      • 3.8.4.2 GMPLS
      • 3.8.4.3 ROADM
  • 3.9 Capital Expenditures Forecast

Chapter IV THE ACCESS NETWORK: NARROWBAND AND BROADBAND

  • 4.1 Narrowband: The Decline of US Landlines
  • 4.2 Broadband Access Networks
    • 4.2.1 Broadband Access Forecasts
  • 4.3 Access Network Technology Options
    • 4.3.1 DSL
    • 4.3.2 Cable
    • 4.3.3 Bonded Copper
      • 4.3.3.1 Technology
    • 4.3.4 Fiber
    • 4.3.5 Wireless
      • 4.3.5.1 Global Wireless Trends
      • 4.3.5.2 US Wireless Trends
    • 4.3.6 Fixed Mobile Convergence
    • 4.3.7 WiFi
    • 4.3.8 WiMAX
  • 4.4 Spending Patterns' Impacts on Access and Beyond
    • 4.4.1 Telecom Spending by Consumers and Businesses

Chapter V SUPPORTING THE INFRASTRUCTURE: OSSES, BSSES, AND OUTSOURCING

  • 5.1 Operations Support Systems Overview
  • 5.2 Operations Support Applications
  • 5.3 Business Operations Support
    • 5.3.1 Billing
      • 5.3.1.1 Billing Mediation
      • 5.3.1.2 Rating
      • 5.3.1.3 Order Management
      • 5.3.1.4 Data Collection
      • 5.3.1.5 Policy Management
    • 5.3.2 Customer Care
    • 5.3.3 Business Management
  • 5.4 Network Operations Support
    • 5.4.1 Engineering and Planning
    • 5.4.2 Provisioning
    • 5.4.3 Trouble Repair
    • 5.4.4 Network Management
      • 5.4.4.1 Fault Management
      • 5.4.4.2 Configuration Management
      • 5.4.4.3 Performance Management
      • 5.4.4.4 Security Management
    • 5.4.5 Workforce Management
  • 5.5 OSS Market Revenue Estimates
    • 5.5.1 Impacts of Equipment Markets on OSSes
  • 5.6 The Impacts of Open Source Software on OSSes
    • 5.6.1 The Question of Intellectual Property
    • 5.6.2 Open Source Software Benefits
    • 5.6.3 Open Source Software Project Challenges
    • 5.6.4 Open Source Support: The Commercial License

Chapter VI PRESENT AND FUTURE COMMUNICATIONS SERVICES MARKETS

  • 6.1 IP-Based Application Services
    • 6.1.1 Introduction & Definitions
    • 6.1.2 VoIP as a Non-Starter
    • 6.1.3 Key IP Service Trends
      • 6.1.3.1 Residential Video Telephony Market
      • 6.1.3.2 Fixed Mobile Convergence
      • 6.1.3.3 File Sharing/Downloading & Multimedia Messaging
      • 6.1.3.4 Streaming Services
      • 6.1.3.5 Location-Based Services
  • 6.2 The Future of IP Services: Web 2.0
    • 6.2.1 Web 2.0 and Mashups
    • 6.2.2 Web 2.0 & the Carriers
    • 6.2.3 Web 2.0 Market Forecast
  • 6.3 The Future of IP Services: Mashups
    • 6.3.1 What We Found
    • 6.3.2 What Role for Telcos in Mashups?
    • 6.3.3 Mashup Market Forecast
  • 6.4 Mobile Phones' Impacts on the Financial Sector
    • 6.4.1 Core Banking
    • 6.4.2 User Financial Applications for Mobile Phones
    • 6.4.3 Financial Services Segment Forecast
  • 6.5 Telecommunications Role in Improving the Environment
    • 6.5.1 Modeling the Benefits of Green
  • 6.6 The Future of Telecommunications
    • 6.6.1 IP Changes Everything
    • 6.6.2 Convergence Cuts Both Ways
    • 6.6.3 The Road Ahead for Operators
    • 6.6.4 The Road Ahead for OEMs

Chapter VII ENTERPRISE TELECOMMUNICATIONS MARKETS

  • 7.1 US Business versus Consumer Spending Patterns
    • 7.1.1 Telecommunications Spending in Transition
    • 7.1.2 US Business versus Consumer Spending Forecast
  • 7.2 The Classification of Businesses by Size
    • 7.2.1 Distribution of Business by Size
    • 7.2.2 The Business Line Market Methodology and Analysis
    • 7.2.3 The Business Line Market in Small Enterprises
  • 7.3 Private Lines
    • 7.3.1 Evolution in the Private Line Services Market
    • 7.3.2 Circuit Types
      • 7.3.2.1 56 Kbit/s Circuits
      • 7.3.2.2 64 Kbit/s Clear-Channel Circuits (DS0)
      • 7.3.2.3 Fractional T1 Circuits
      • 7.3.2.4 T1 Circuits (DS1)
      • 7.3.2.5 Fractional T3 Circuits (Fractional DS3)
      • 7.3.2.6 T3 Circuits (DS3)
      • 7.3.2.7 Optical Carrier Circuits
    • 7.3.3 SONET, IP and Private Lines
    • 7.3.4 Private Line Circuit Layout
    • 7.3.5 Redundancy & Restoration
    • 7.3.6 Private Line Alternatives
    • 7.3.7. Current Market Drivers
      • 7.3.7.1 Enterprise Data Migration from IT to User
      • 7.3.7.2 Increased Traffic on ISP Distribution Networks
      • 7.3.7.3 Mobility and Private Lines
      • 7.3.7.4 Video on Demand and Private Lines
    • 7.3.8 Market Forecast
  • 7.4 Managed Services & the Enterprise
    • 7.4.1 Why Managed Services?
    • 7.4.2 Industry Structure
    • 7.4.3 Managed Service Industry Forecast
      • 7.4.3.1 US Managed Services Forecast Summary
      • 7.4.3.2 Global Managed Services Forecast Summary
  • 7.5 Healthcare as a Fast Growing Vertical Industry
    • 7.5.1 Healthcare Industry Structure Ready for Change
    • 7.5.2 Market Estimate of Healthcare Telecom Spending
  • 7.6 The Mobile Workforce and Enterprise Applications
    • 7.6.1 The Key Enterprise Mobility Applications
      • 7.6.1.1 FMC and VoIP
      • 7.6.1.2 IM and E-mail
      • 7.6.1.3 Conferencing and Collaboration
      • 7.6.1.4 Mobility Machine-to-Machine Communications
      • 7.6.1.5 Sales Force Automation
    • 7.6.2 Mobile Enterprise Market Forecasts
  • 7.7 The CATV MSOs' Push into the Enterprise
    • 7.7.1 CATV Industry
    • 7.7.2 MSO Commercial Services: Big Opportunity, Major Challenges
    • 7.7.3 Deploying Commercial Services
    • 7.7.4 Market Forecast Summary
  • 7.8 Hosted Voice Services in the Small Enterprise
    • 7.8.1 The Small Business Market for Hosted PBX/VoIP Services
  • 7.9 Advanced Strategic Services: The Growth Engine for Wireline Business Services
    • 7.9.1 Advanced Strategic Services
    • 7.9.2 Importance of Strategic Services
    • 7.9.3 Market Forecast Summary

Table of Figures

Chapter I

  • I-1 Global Carrier Revenue by Region, 2014-2019 ($Billions)
  • I-2 Global Wireline and Wireless Revenues, 2020-2020 ($Billions)
  • I-3 US Wireline and Wireless Revenues, 2015-2020 ($Billions)

Chapter II

  • II-1 US LTE Coverage, 2010-2014

Chapter III

  • III-1 Public Communication Network Architecture
  • III-2 SONET Ring Configuration
  • III 3 Hierarchy of Broadband Switch Functions
  • III 4 Typical National Data Core Network
  • III-5 E-Line Point-to-Point Service Type
  • III-6 E-LAN Multipoint-to-Multipoint Service Type
  • III-7 Total US Public Ethernet Revenues, 2014-2019 ($Millions)
  • III-7 Softswitch Architecture Diagram
  • III-8 Circuit vs. Packet Switching of Internet Traffic
  • III-9 SDP Service Provider Network Architecture
  • III-10 STS-1 Frame Structure
  • III-11 STM-1 Frame Structure
  • III-12 Four-Channel DWDM System
  • III-13 Schematic of an MPLS Network
  • III-14 Label Header Structure
  • III-15 MPLS over WDM Core

Chapter IV

  • IV-1 US Voice Services Penetration of Households, 2014-2019
  • IV-2 Worldwide Broadband Subscribers, 2014-2019 (Millions)
  • IV-3 HFC Architecture Providing Video and Voice Services
  • IV-4 Typical Backhaul Configuration
  • IV-5 Typical DSLAM Backhaul Application
  • IV-6 Global Wireless Subscribers, 2014-2019 (Millions)
  • IV-7 US Wireless Subscribers, 1997-2017 (Millions)
  • IV-8 US Wireless Average Minutes Per Local Call, 2008-2010
  • IV-9 Revenue Split between Non-Voice and Voice Wireless Revenue, 2009 and 2010 ($Billions)
  • IV-10 Phone Usage Habits, Women versus Men, January 2011
  • IV-11 Monthly Voice and Text Usage by Age, January 2011
  • IV-12 Common Fixed Mobile Convergence Scenarios
  • IV-13 Taxonomy of US Business and Consumer Telecommunication Spending
  • IV-14 Business vs. Consumer Mobile Phones Sales 2013-2019 ($Millions)
  • IV-15 Business vs. Consumer Cellular Voice Market, 2013-2019 ($Millions)
  • IV-16 Business vs. Consumer Cellular Data Market, 2013-2019 ($Millions)

Chapter V

  • V-1 Operations Support Systems Dataflow
  • V-2 Business Operations Systems Dataflow
  • V-3 Telecommunications Management Network Functional Architecture
  • V-4 Total Worldwide OSS Sales Revenue, 2011-2016 ($Billions)
  • V-5 Operator Capex in Selected Geographies, 2009-2017 ($Billions)

Chapter VI

  • VI-1 Web 2.0 Business Models
  • VI-2 Global Opportunities for Web 2.0 Applied to Telecommunications, 2011-2016 ($Millions)
  • VI-3 Logical Schematic of a Commercial Mashup
  • VI-4 Global Mashup Revenue Opportunity for Telcos, 2010-2015 ($Millions)
  • VI-5 Taxonomy of Revenue Opportunities in the Financial Domains
  • VI-6 Global Financial Services & Equipment Revenue, 2012-2017 ($Millions)
  • VI-7 Telecom Networking Before and After IP
  • VI-8 Operator Capex in Selected Geographies, 2009-2017 ($Billions)

Chapter VII

  • VII-1 Taxonomy of US Business and Consumer Telecommunication Spending
  • VII-2 US Business vs. Consumer Mobile Phones Sales 2013-2019 ($Millions)
  • VII-3 US Business vs. Consumer Cellular Voice Market, 2013-2019 ($Millions)
  • VII-4 US Business vs. Consumer Cellular Data Market, 2013-2019 ($Millions)
  • VII-5 Capacities of 64 Kbit/s, T1, and T3 Circuits
  • VII-6 Typical Layout for a Full Circuit
  • VII-7 ISDN Switched Backup
  • VII-8 SONET Rings
  • VII-9 Fiber-to-Fiber Redundancy
  • VII-10 Cable-to-Cable Physical Redundancy (Diverse Cable Redundancy)
  • VII-11 Total Private Line Revenue 2013-2018 ($Millions)
  • VII-12 US Managed Services Revenues, 2013-2018 ($Billions)
  • VII-13 Global Managed Services Revenues, 2013-2018 ($Billions)
  • VII-14 Global Managed Services Market by Region, 2013-2018 ($Billions)
  • VII-15 Total US Healthcare Telecom Service Revenues, 2012-2017 ($Millions)
  • VII-16 Global Market for Enterprise Mobility Solutions, 2011-2016 ($Millions)
  • VII-17 US Telecommunications Revenue by Market, 2012 ($Billions)
  • VII-18 US MSO Commercial Service Revenues, 2013-2018 ($Billions)
  • VII-19 Revenue Projection for Hosted PBX/VoIP Service in the Small Business Segment , 2010-2015 ($Millions)
  • VII-20 Advanced Strategic Services Framework
  • VII-21 Telecommunications Value Chain
  • VII-22 US Advanced Strategic Services Revenues Summary ($Billions)

Table of Tables

Chapter II

  • II-1 Global Carrier Revenue by Region, 2015-2020 (Billions)
  • II-2 US Carrier Revenue, 2015-2020 (Billions)
  • II-3 Global Wireline and Wireless Revenues, 2015-2020 (Billions)
  • II-4 NA Wireline and Wireless Revenues, 2015-2020 ($Billions)
  • II-5 US Wireline and Wireless Revenues, 2015-2020 ($Billions)
  • II-6 EMEA Wireline and Wireless Revenues, 2015-2020 ($Billions)
  • II-7 AP Wireline and Wireless Revenues, 2015-2020 ($Billions)
  • II-8 LA Wireline and Wireless Revenues, 2015-2020 ($Billions)
  • II-9 Global Wireline Revenue by Region, 2015-2020 ($Billions)
  • II-10 Access Revenue by Region, 2015-2020 ($Billions)
  • II-11 US Access Revenue, 2015-2020 ($Billions)
  • II-12 Broadband Revenue by Region, 2015-2020 ($Billions)
  • II-13 US Broadband Revenue, 2015-2020 ($Billions)
  • II-14 Access Lines by Region, 2015-2020 (Millions)
  • II-15 US Access Lines, 2015-2020 (Millions)
  • II-16 Broadband Subs by Region, 2015-2020 (Millions)
  • II-17 US Broadband Subs, 2015-2020 (Millions)
  • II-18 Global Wireless Revenue by Region, 2015-2020 ($Billions)
  • II-19 Wireless Subs by Region, 2015-2020 (Millions)
  • II-20 NA Wireless Subscriber Penetration, 2015-2020 (Millions)
  • II-21 US Wireless Subscriber Penetration, 2015-2020 (Millions)
  • II-22 EMEA Wireless Subscriber Penetration, 2015-2020 (Millions)
  • II-23 AP Wireless Subscriber Penetration, 2015-2020 (Millions)
  • II-24 LA Wireless Subscriber Penetration, 2015-2020 (Millions)
  • II-25 Wireless Data Technologies Comparison
  • II-26 US Wireless Carriers 4G LTE Coverage as of December 2014

Chapter III

  • III 1 Definitions of Digital Private Line Services
  • III 2 SONET Data Rates
  • III-3 Network Locations of Broadband Switches
  • III-4 Downstream DSL Bit-rates vs. Reach (Mbit/s)
  • III-5 US VoIP Subscribers and Penetration, 2014-2019 (Millions)
  • III-6 Characteristics of Ethernet Service Varieties
  • III-7 Total US Public Ethernet Revenues, 2014-2019 ($Millions)
  • III-8 Gateway Definitions
  • III-9 Softswitch Advantages/Disadvantages
  • III-10 Economic Benefits of Softswitch Technology
  • III-11 Strategies to Increase Network Service Margins
  • III-12 Interrelationship between STM, STS, OC, and Gbit/s
  • III-13 ITU's Laser Grid
  • III-14 Operator Capex in Selected Geographies 2013-2017 ($ Billions)

Chapter IV

  • IV-1 US Wireline Switched Access Lines, Penetration 2014-2019 (Millions)
  • IV-2 US Wireless Subscribers, 2015-2020 (Millions)
  • IV-3 Broadband Communication Network Access Solutions
  • IV-4 Versions and Features of xDSL
  • IV-5 Consumer VoWLAN/Cellular Service Scenario: Advantages and Disadvantages
  • IV-6 US Telecommunications Profitability from Consumer and Business Services, 2013-2019 ($Millions)
  • IV-7 Business vs. Consumer Mobile Phones Sales 2013-2019 ($Millions)
  • IV-8 Business vs. Consumer Cellular Voice Market, 2013-2019 ($Millions)
  • IV-9 Business vs. Consumer Cellular Data Market, 2013-2019 ($Millions)

Chapter V

  • V-1 Operations Support System Definitions Summary
  • V-2 Related OSS Definitions
  • V-3 Worldwide OSS Sales by Region, 2011-2016 ($Billions)
  • V-4 Operator Capex in Selected Geographies, 2013-2017 ($Billions)

Chapter VI

  • VI-1 Green Communications Portfolio of Product Domains, Services and Applications

Chapter VII

  • VII-1 Consumer and Business Telecommunications Revenue Stream Breakdown
  • VII-2 US Telecommunications Revenues from Consumers and Businesses, 2013-2019 ($Millions)
  • VII-3 US Business vs. Consumer Mobile Phones Sales 2013-2019 ($Millions)
  • VII-4 US Business vs. Consumer Cellular Voice Market, 2013-2019 ($Millions)
  • VII-5 US Business vs. Consumer Cellular Data Market, 2013-2019 ($Millions)
  • VII-6 US Business Distribution: All Business Sizes
  • VII-7 Business Establishments by Industry Sector and Business Size: Small Enterprises vs. All Other Segments
  • VII-8 Business Lines: Distribution by Industry Sector
  • VII-9 Business Lines by Industry Sector and Business Size: Small Enterprises vs. Large and Medium Enterprises
  • VII-10 Digital Services Hierarchy
  • VII-11 SONET/Optical Carrier Hierarchy
  • VII-12 Impact of "Forces" on Private Line Revenue
  • VII-13 Total Private Line Revenue 2013-2018 ($Millions)
  • VII-14 Private Line Revenue, Local vs. Long Distance, 2013-2018 ($Millions)
  • VII-15 Managed Services Segments
  • VII-16 US Managed Services Revenue, 2013-2018 ($Billions)
  • VII-17 Global Managed Services Revenues, 2013-2018 ($Billions)
  • VII-18 Healthcare Market Segments
  • VII-19 Healthcare Segment Dimensions and Trends
  • VII-20 Business Lines by Industry Sector and Business Size: Small Enterprises vs. Large and Medium Enterprises
  • VII-21 ILECs & MSOs Operating Territories Covered
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