Abstract
Business leaders are calling on CIOs to deliver more responsive IT services at
lower cost. The solutions proposed by most IT service vendors involve not only
legacy modernization, but also transformation from discrete operational silos
in the data center to an orchestrated, cloud-like infrastructure in which
workloads are matched to the most appropriate delivery platform in terms of
robustness, risk, and cost.
Regarding sustainability, organizations will expect CIOs not only to account
for IT’s carbon footprint, but also implement systems and software that
undertake the “carbon accounting” for the whole enterprise. In
addition, IT has an opportunity to demonstrate its ability to offer
alternatives to existing carbon-heavy business or consumer practices. Part of
that will be the ability to support smart workplaces and unified communication
and collaboration tools in the workplace, wherever that may be.
Lastly, as the hype subsides, customers and suppliers will come to see the
cloud as an alternative mode of IT service delivery - one that
complements enterprise IT and managed services rather than replacing them. The
cloud is part of IT’s journey to a more service-like operation. The
integration of cloud services alongside existing managed services will require
automation and orchestration to match workloads and services to the
appropriate delivery platform.
Table of Contents
SUMMARY
Impact
Ovum view
Key messages
IMPROVING THE
EFFICIENCY OF IT SERVICE DELIVERY
Key challenges for CIOs
Where are
we today?
Moving to the next stage
Inhibitors to change
MONITORING, MANAGING, AND REDUCING OVERALL CARBON FOOTPRINT
IT’s
contribution to carbon footprint
Demand for efficiency and reigning back
carbon emissions - how is IT responding?
IT’s contribution to
enterprise carbon reduction
NOW IS THE TIME TO BUILD STRATEGIES FOR A
SMARTER WORKPLACE
Preparing for Windows 7
Client virtualization opens
the door to cloud delivery
THE CLOUD’S SUCCESS DEPENDS ON SEAMLESS
INTEGRATION WITH EXISTING IT
The cloud’s challenge to CIOs
Community clouds
Orchestrated clouds
Infrastructure investment is a
question of timing
Opportunity timeline
RECOMMENDATIONS
Recommendations for enterprises
Recommendations for suppliers
APPENDIX
Methodology
Further reading
List of
Tables
Table 1: Leading vendors’ data center transformation
services
List of Figures
Figure 1:
Opportunity timeline
Transformation and sustainability complement the cloud in managed services published by Ovum, Ltd. in June 21, 2010. This report consists of Pages: 15 and the price starts from US $ 895.
