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Market Research Report

To SaaS or not, that is the question

Published by Ovum, Ltd.
Published March, 2009 Product code 84810
Content info 16 pages
Price
US $ 1100 PDF by E-mail (Single User License)
US $ 2750 PDF by E-mail (Global License)


To SaaS or not, that is the question published by Ovum, Ltd. in March, 2009. This report consists of 16 pages and the price starts from US $ 1100.

Introduction

Abstract

Businesses choosing between SaaS and on-premise IT should look beyond SaaS' s rapid payback and quick implementation to consider its long-term costs and overheads.

Table of Contents

  • Executive summary
  • In a nutshell
  • Ovum view
  • About this report
  • Recommendations
  • The ascendance of SaaS
  • In terminology, the cloud embraces SaaS
  • Why now?
  • Which applications suit SaaS?
  • Don' t bother asking for an SLA
  • Limited liability
  • Ask for service histories
  • Expect and plan for outages
  • Integrating SaaS to play nicely with others
  • A common concern
  • Help is at hand
  • SaaS vendors are on the integration trail
  • Wait for the integration bus, or start walking now?
  • Integration as criterion
  • Other issues
  • Customization can be limited
  • Your pipes will be fat enough - probably
  • Ensuring an escape route
  • How secure is the cloud?
  • Protecting sensitive data is a priority
  • Supplier interrogation as security practice
  • Data at rest
  • Data in motion
  • Data in use
  • Third-party testing of the castle walls
  • Data privacy in a public place
  • The bottom line is always cost
  • What' s the rent?
  • Predicting break-even against on-premise costs
  • TCO is not the whole story
  • Implementation can be the clincher
  • Calculating on-premise costs
  • Hidden SaaS costs
  • Pay as you go? Read the small print
  • Commitment and named-seat catches
  • Scale blindly and happily
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