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Market Research Report
IT Services in Malaysia: a market in its prime
| Published by |
Ovum, Ltd. |
| Published |
August, 2009 |
Product code |
99912 |
| Content info |
29 pages |
| Price |
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IT Services in Malaysia: a market in its prime published by Ovum, Ltd. in August, 2009. This report consists of 29 pages and the price starts from US $ 2495.
Abstract
We expect the growing demand from the telecoms, financial services and public
sector to spur growth of the Malaysian IT services market in the medium term.
Table of Contents
- Executive summary
- In a nutshell
- Ovum view
- Key messages
- Overview: Malaysia
- Background
- Demand-side analysis
- By vertical
- Overview
- Banking and financial services
- Initiatives to upgrade core banking systems will drive demand for
application services
- Introduction of advanced mobile banking solutions will boost demand for
ICT services
- Demand for infrastructure services will be strong as financial
institutions look at outsourcing infrastructure to reduce costs
- Healthcare
- Initiatives to improve the health outcome and offer universal healthcare
services are anticipated to boost demand for ICT services
- Demand for application services will be strong as private hospitals
implement supply-chain management solutions
- Manufacturing
- The drive for cost-effective ICT solutions is expected to spur interest in
SaaS-based services
- Public sector
- Expansion of the Smart School programme will provide long-term
opportunities in networking and content services
- Adoption of Web 2.0 technology in the public sector will drive demand for
web-based application services
- Expansion of e-procurement in the public sector will offer opportunities
for ICT vendors
- Growing interest in open source will drive demand for application
implementation and maintenance services
- Retail
- Retailers look to use technology to boost profits, driving demand for
application services
- Rapid growth of e-commerce will fuel demand for web-based application and
security services
- Telecommunications in Malaysia
- The launch of the High-Speed Broadband Project will offer opportunities
for vendors in Malaysia
- The expansion of wireless broadband networks to boost spending on
infrastructure services
- The introduction of mobile number portability is expected to increase the
demand for application services
- Demand by service line
- Overview
- Trends in application services
- Increasing broadband penetration and availability of better bandwidth will
spur demand for SaaS-based services
- Demand for application services will be driven by increasing interest in
Web 2.0 technologies
- Trends in infrastructure services
- Increasing financial constraints will spur interest in virtualisation
- Demand for infrastructure services will be strong as organisations
standardise their IT infrastructure
- Trends in BPO services
- Complex HR outsourcing is gaining traction in the Malaysian enterprise
segment
- Supply-side analysis
- Overview
- Vendor strategies
- Focus on building greater share-of-wallet in the managed services segment
- Vendors need to work on effectively marketing their vertical-specific
solutions
- Increase their contribution to the development of the economy to gain
trust and mind share
- Top ten IT services vendors in Malaysia
- Local players
- VADS Berhad
- HeiTech Padu Berhad
- Formis Berhad
- Mesiniaga Berhad
- Patimas Computers Berhad
- Symphony House Berhad
- Scicom MSC Berhad
- Dataprep Holdings Berhad
- GHL Systems Berhad
- Kompakar
List of Tables
- Table 1: Summary of IT services drivers by vertical
- Table 2: Top ten Malaysian IT service players*
- Table 3: VADS' revenues and profits
- Table 4: VADS' core activities
- Table 5: HeiTech Padu' s revenues and profits
- Table 6: HeiTech Padu' s core activities
- Table 7: Formis' revenues and profits
- Table 8: Formis' core activities
- Table 9: Mesiniaga' s revenues and profits
- Table 10: Mesiniaga' s core activities
- Table 11: Patimas' revenues and profits
- Table 12: Patimas' core activities
- Table 13: Symphony' s revenues and profits
- Table 14: Symphony' s core activities
- Table 15: Scicom' s revenues and profits
- Table 16: Scicom' s core activities
- Table 17: Dataprep' s revenues and profits
- Table 18: Dataprep' s core activities
- Table 19: GHL' s revenues and profits
- Table 20: GHL' s core activities
- Table 21: Kompakar' s core activities
List of Figures
- Figure 1: IT services market in Malaysia by service line
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