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Market Research Report
TOTAL COST OF OWNERSHIP (TCO) MODELS FOR MOBILE COMPUTING AND COMMUNICATIONS PLATFORMS, THIRD EDITION
| Published by |
VDC Research Group |
| Published |
January, 2010 |
Product code |
86299 |
| Content info |
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| Price |
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TOTAL COST OF OWNERSHIP (TCO) MODELS FOR MOBILE COMPUTING AND COMMUNICATIONS PLATFORMS, THIRD EDITION published by VDC Research Group in January, 2010. This report price starts from US $ 18950.
Abstract
INDUSTRY FOCUS
Enterprises continue their transformation into distributed organizations where
key decisions are being made at the point of interaction. VDC' s Enterprise
Mobility research continues to demonstrate that the ability to improve
decision-making speed and scalability at the edge of an organization offers
organizations significant competitive leverage. These real-time remote
transactions are increasingly being enabled by mobile computing and wireless
communications solutions. However, in today' s economic environment with
increasing budget scrutiny, organizations are more apt to make investment
decisions based more on upfront investment as opposed to long term cost of
ownership. Providing organizations with the necessary information and
assurance they are making the correct investment - not only in terms of
return on investment (ROI), but also total cost of ownership (TCO) - is
perhaps more important now than ever before.
VDC Research believes that a TCO model that focuses on the most powerful
technical and operational cost drivers will provide customers with an accurate
baseline from which they can make mobile and wireless investment decisions. A
critical aspect of any successful TCO analysis needs to include the business
elements of TCO in addition to the upfront technology acquisition and
deployment costs. These include length of deployment/replacement cycles,
failure rates and causes, opportunity cost of lost productivity, to name a
few. Through such a full analysis, organizations can determine the solution
which will best serve the company. To address these critical requirements, VDC
is proposing an update to its pioneering TCO research. This research will use
a rigorous primary research methodology designed to leverage real world mobile
computing usage models across a variety of industries supporting many of the
leading applications. In addition to drawing comparisons by mobile computer
type - form factor, ruggedness, etc. - VDC is extending its research scope
to include the evaluation of mobile printing solutions in addition to the
impact of mobile device management (MDM) on the overall TCO. VDC has developed
the definitive unbiased third-party research on mobile computing TCO analysis.
RESEARCH SUMMARY
This study will once again deliver Total Cost of Ownership (TCO) models and
analysis for mobile computing platforms, with added coverage of mobile
printers and mobile device management software (MDM). All TCO analyses will
include:
- Model framework development
- VDC will develop and validate TCO models for the acquisition, maintenance,
and support for mobile computing and communications platforms, mobile printers
and mobile device management software.
- Model application and execution After validating the model, VDC will apply
the model to execute TCO analysis for several types of mobile platform form
factors, mobile printer form factors, and MDM software options, across a
series of deployment environments. TCO analyses will be calculated over a 3-
and 5-year Net Present Value forecast.
- Comparative analyses
- The model will then be used to run comparative TCO analyses between (1)
rugged and commercialgrade mobile platforms within specific
deployment/installation environments (2) rugged and commercial-grade mobile
printers within specific deployment/installation environments (3) impact of
MDM solutions on mobile computing deployments
RESEARCH SCOPE
MOBILE COMPUTING PLATFORMS, MOBILE PRINTERS & MOBILE DEVICE MANAGEMENT
SOFTWARE COVERAGE
MOBILE PLATFORMS
- Form Factors:
- Notebooks / Laptops
- PDAs / Handheld Computers
- Smartphones
- Slate Tablets
- UMPCs / Netbooks
MOBILE PRINTERS
- Form Factors:
- Workboard
- Handheld / Portable
- Belt-worn
MOBILE DEVICE MANAGEMENT SOFTWARE (MDM)
Table of Contents
The 2009 TCO program has six (6) volumes, each focusing on a specific vertical
market. The research contents outlined below are specific to each vertical
market volume (unless noted otherwise):
EXECUTIVE SUMMARY
- Deployment Environment definition, segmentation, and overview
- Installed base of mobile computing and communications solutions
- Installed base of mobile printers
- Mobile device management utilization
- Solution Requirements, evaluation criteria, and decision-making
- Total cost of ownership (TCO) models
- Summary observations and key success requirements
INSTALLED BASE OF MOBILE COMPUTING PLATFORMS, MOBILE PRINTERS AND MOBILE DEVICE MANAGEMENT SOFTWARE
- MOBILE USER PROFILE
- Primary sectors/industries
- Organization size
- Mobile computing deployment experience
- MOBILE PLATFORMS
- Form Factors:
- Notebooks / Laptops
- PDAs / Handheld Computers
- Smartphones
- Slate Tablets
- UMPCs / Netbooks
- MOBILE PRINTERS
- Form Factors:
- Workboard
- Handheld / Portable
- Belt-worn
- MOBILE DEVICE MANAGEMENT SOFTWARE (MDM)
- Functionality:
- Provisioning
- Remote Monitoring
- Remote Control / Support
- Security Management
- COMMUNICATIONS SUPPORT
- DEVICE SUPPLIERS USED
- LEVEL OF RUGGEDIZATION FOR DEPLOYED SOLUTIONS
- Fully Rugged
- Rugged
- Durable
- Consumer/Commercial Grade
SOLUTION REQUIREMENTS, EVALUATION CRITERIA, AND DECISION-MAKING
- MOBILE PLATFORM AND PRINTER REQUIREMENTS
- Durability requirements:
- Operating and storage temp
- Ruggedness/durability (drop spec)
- Shock/vibration resistant
- Dust resistant
- ESD resistant
- Water/liquid resistant
- Other
- Product specifications:
- Device weight
- Device form factor
- Battery life
- Operating system
- Communications
- Input/output
- Other
- Length of warranty period:
- 12 months
- 24 months
- 36 months
- More than 36 months
- Mobile device replacement cycles
- Length of cycle (years)
- Factors driving replacement cycle
- Ratio of deployed devices to backups/spares
- Number of external or integrated modules being run on a mobile computer
at one time
- MOBILE PLATFORM AND PRINTER USAGE MODELS
- Environment exposure
- Extreme temperatures (<32°F,>100°F)
- Water
- Humidity
- Vibration
- Other
- Average length of use per day
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