|
|
|
|
|
Market Research Report
Local Markets: North American Collaboration Services Market- 2007
|
This publication has been discontinued on June 7, 2011.
Below is the updated product.
Published: May, 2010
Product code: 196798
Abstract
This in-depth study is intended to provide a current state of the local CSP
markets, assess current trends, identify risks and opportunities, and provide
recommendations on market approach, services and prices. Data from these
reports will assist clients in determining and establishing local marketing
strategies and product offerings, and in setting in-country budgets and sales
expectations. Additionally, the report includes a survey of local conferencing
service users and provides insight on habits, trends, and usage.
Project Background and Objectives:
Throughout the spring of 2007 Wainhouse Research (WR) conducted an independent
assessment of the conferencing services market in the US and Canada. This
in-depth study is intended to provide a description of the current state of
the local North American markets, assess current trends, identify risks and
opportunities, and provide assistance on market approach, services and prices.
Current market data and analysis and forecast information is included in this
report. Data from this report should assist clients in determining and
establishing local marketing strategies and product offerings, and in setting
in-country budgets and sales expectations.
Data in this report consists of largely quantitative information, providing
current and forecast data on the volumes and revenues of services in local
North American markets. Each subscriber to this report is encouraged to
contact the author for a one-hour online briefing where specific qualitative
information can be discussed according to client needs.
The report is provided in three parts:
- Part A: Local country analysis and forecasts
- Part B: Provider reviews
- Part C: End user survey
A. Country Analysis
Data has been collected on:
- North American region estimates including:
- Current total market size by product type
- Current market size by audio minutes - unattended & attended
- Total market share by country
- Market share by service type & country
- Market share by audio minutes & country - unattended & attended
- Audio price range & average sales price - unattended & attended
- Ranking of market share by service (ex: #1 unattended audio revenue, # 5
web conferencing revenue, etc) and comparison to peers
- 5-year forecast by service type - attended/unattended audio, video
bridging, web conferencing
- Country-by-country estimates including:
- List and analysis of individual CSPs operating in-country
- Current market size by service - audio, web, video
- Current market size by audio minutes - unattended & attended
- Audio price range and average sales price - unattended & attended
- Ranking of market share by service (ex: #1 unattended audio revenue, # 5
web conferencing revenue, etc) and comparison to peers
- 5-year forecast by service type - attended/unattended audio, video
(PSTN& IP), web conferencing
- Summary review of active service providers
Table of Contents
- PROJECT BACKGROUND AND OBJECTIVES:
- NORTH AMERICA
- UNITED STATES
- CANADA
- SUMMARY REVIEW OF MAJOR NORTH AMERICAN CSPS
- ACT TELECONFERENCING LIMITED
- ADOBE
- ARKADIN
- AT CONFERENCING
- AT&T CONFERENCING SERVICES
- BELL CONFERENCING
- BRITISH TELECOM
- CHORUS CALL
- CISCO
- CITRIX ONLINE
- CONFERENCEPLUS
- CONNEX
- CORVENT
- ENCOUTER COLLABORATIVE
- FREE CONFERENCE CORPORATION OF AMERICA
- GABOOGIE
- GENESYS
- GLANCE
- GLOBAL CONFERENCE PARTNERS
- GLOBAL CROSSING
- GLOWPOINT, INC.
- ILINC
- INCOMM
- INFINITE CONFERENCING
- INTERCALL
- INTER-TEL
- INTERWISE
- LIVE OFFICE
- MERCURI
- MEETING ONE
- MICROSOFT
- NETCONNECT
- NORTEL
- PREMIERE GLOBAL SERVICES
- ENUNCIATE (PART OF PREMIERE GLOBAL)
- RING2 CONFERENCING
- SKYPE
- TELUS
- VERIZONBUSINESS
- WEBDIALOGS
- WEBEX
- WIRE ONE COMMUNICATIONS
SURVEY: USAGE TRENDS OF CONFERENCING SERVICES BY NORTH AMERICANS
Table of Graphs
- Graph 1 Forecast of Service Transition to Unified Collaboration
- Graph 2 Adoption of IP Audio versus PSTN (in millions of minutes
- Graph 3 % Market Size by Service Type
- Graph 4 Percentage Unattended versus Attended - By Volume
- Graph 5 North American Total Market Share by Country
- Graph 6 North American Market Share by Audio Minutes
- Graph 7 North American $ Market Share by Vendor
- Graph 8 North American Attended & Unattended Audio Volume
- Graph 9 North American Attended & Unattended Audio ASPs
- Graph 10 North America Audio Revenue Forecast (000' s)
- Graph 11 % US Market Size by Service Type
- Graph 12 % US Attended vs. Unattended Volume
- Graph 13 US Market Share $ by Vendor
- Graph 14 US Audio Market Share $ by Vendor
- Graph 15 US - Web Market Share $ by Vendor
- Graph 16 US Video Market Share $ by Vendor
- Graph 17 US Audio Volume Forecast (Minutes)
- Graph 18 US Audio ASP Forecast
- Graph 19 US Audio $ Forecast
- Graph 20 US Web Conferencing $ Forecast
- Graph 21 US Video Bridging $ Forecast
- Graph 22 % Canadian Market Size by Service Type
- Graph 23 % Canadian Attended vs. Unattended Volume
- Graph 24 Canada - Market Share $ by Vendor
- Graph 25 Canadian - Audio Market Share $ by Vendor
- Graph 26 Canadian - Web Market Share $ by Vendor
- Graph 27 Canadian - Video Market Share $ by Vendor
- Graph 28 Canadian Audio Volume Forecast
- Graph 29 Canadian Audio ASP Forecast
- Graph 30 Canadian Audio $ Forecast
- Graph 31 Canadian Web $ Forecast
- Graph 32 Canadian Video Bridging $ Forecast
- Graph 33 Survey - Frequency of Use
- Graph 34 Survey - Preference for Meeting
- Graph 35 Survey - Productivity & Meeting Type
- Graph 36 Survey - Device Type - Usage Bands
- Graph 37 Survey - Schedule & Manage Meetings
- Graph 38 Survey - Reminders & Notifications
- Graph 39 Survey - Web Conferencing & Frequency of Use - Usage Bands
- Graph 40 Survey - Integrated Services
- Graph 41 Survey - Buying Preference
- Graph 42 Survey - UC Strategy
- Graph 43 Survey - Future Plans
- Graph 44 Survey - Impact of CO2 Emissions
- Graph 45 Survey - Respondent Vertical Market
- Graph 46 Survey - Respondent Company Size
- Graph 47 Survey - Respondent Location
- Graph 48 Survey - Respondent Collaboration Profile
Table of Tables
- Table 1 NA Year-over-Year Growth Comparisons - 2005 versus 2006
- Table 2 NA 2006 Forecast versus 2006 Actual (minutes & revenue in millions)
- Table 3 North American 5-Year CAGR for Revenue and Minutes (actual revenue
& minute volume in millions)
- Table 4 2006 over 2005 Growth (in millions)
- Table 5 Services Transition to Unified Communications
- Table 6 Web Conferencing 2007 Volume & Price Estimate (in millions)
- Table 7 North American Revenue by Service Type - 2006
- Table 8 North American Audio Minutes - 2006
- Table 9 North American Audio Price Range & ASPs
- Table 10 North America - Country Market Share by Service
- Table 11 North America - Country Market Share by Audio Minutes
- Table 12 North American $ Market Share by Ranking
- Table 13 North American Market 5-Year Forecast
- Table 14 US Revenue by Service Type - 2006
- Table 15 US Audio Minutes - 2006
- Table 16 US Audio Price Range & ASPs
- Table 17 US Market Share by Ranking
- Table 18 US 5-Year Forecast
- Table 19 Canadian Revenue by Service Type - 2006
- Table 20 Canadian Audio Minutes - 2006
- Table 21 Canadian Audio Price Range & ASPs
- Table 22 Canadian Vendor Ranking by Revenue
- Table 23 Canadian 5-Year Forecast
- Table 24 Listing of providers by country
- Table 25 Survey - Frequency of Use - NA / EU Comparison
- Table 26 Survey - Preference for Meeting - NA / EU Comparison
- Table 27 Survey - Productivity & Meeting Type - NA / EU Comparison
- Table 28 Survey - Device Type
- Table 29 Survey - Device Type - NA / EU Comparison
- Table 30 Survey - Schedule & Manage Meetings - NA / EU Comparison
- Table 31 Survey - Reminders & Notifications - NA / EU Comparaison
- Table 32 Survey - Web Conferencing & Frequency of Use
- Table 33 Survey - Integrated Services- NA / EU Comparison
- Table 34 Survey - Buying Preference - NA / EU Comparisons
- Table 35 Survey - UC Strategy - NA / EU Comparaison
- Table 36 Survey - Future Plans - NA / EU Comparison
- Table 37 Survey - Impact of CO2 Emissions - NA / EU Comparisons
|
 |
