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DMG Consulting LLC Report List

Founded in 2001, DMG Consulting LLC is an industry analyst/consulting firm specializing in customer-focused business strategy, operations and technology services. Our mission is to help companies build cost effective contact center and service environments that provide an outstanding customer experience. We achieve this goal by helping our clients leverage technology, process and people to optimize operational efficiency, sales and profits. Our contact center consulting engagements with more than 2,000 end-user organizations, combined with our hands-on operational, managerial, technological and financial expertise, give us deep insight into what users want and need for their enterprises. Our services have included helping companies build a customer relationship management (CRM) and contact center strategy, creating business cases to justify a new investment, conducting a technology selection process to help acquire the right products at the right price, business process optimization to dramatically improve contact center performance, Web and self-service strategy initiatives, and more.

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2018 - 2019 Cloud-Based Contact Center Infrastructure Market Report
Published by
DMG Consulting LLC
Product code
250312
Published
December 4, 2018
Content info
 
Price
USD 4300
2018 Workforce Optimization Mid-Year Market Share Report
Published by
DMG Consulting LLC
Product code
319612
Published
November 14, 2018
Content info
 
Price
USD 4300
2018 - 2019 Speech Analytics Product and Market Report
Published by
DMG Consulting LLC
Product code
368683
Published
September 26, 2018
Content info
 
Price
USD 4300
2018 Intelligent Virtual Agent Product and Market Report
Published by
DMG Consulting LLC
Product code
530129
Published
August 8, 2018
Content info
 
Price
USD 4300
2018 Robotic Process Automation Product and Market Report
Published by
DMG Consulting LLC
Product code
547706
Published
August 1, 2018
Content info
 
Price
USD 4300
2018 Contact Center Workforce Optimization Market Share Report
Published by
DMG Consulting LLC
Product code
247390
Published
May 23, 2018
Content info
 
Price
USD 4300
2018 Knowledge Management Product and Market Report
Published by
DMG Consulting LLC
Product code
632834
Published
May 2, 2018
Content info
 
Price
USD 4300
2018-2019 Workforce Management Product and Market Report
Published by
DMG Consulting LLC
Product code
247393
Published
March 12, 2018
Content info
416 Pages
Price
USD 4300
2017-2018 Workforce Optimization Product and Market Report
Published by
DMG Consulting LLC
Product code
247395
Published
January 3, 2018
Content info
400 Pages
Price
USD 4300
2017 Contact Center Gamification Product and Market Report
Published by
DMG Consulting LLC
Product code
310318
Published
May 10, 2017
Content info
 
Price
USD 4300
2016 Voice Biometrics Product and Market Report
Published by
DMG Consulting LLC
Product code
359397
Published
July 20, 2016
Content info
 
Price
USD 4300
2016 Real-Time Contact Center Performance Management Market Report
Published by
DMG Consulting LLC
Product code
359396
Published
June 8, 2016
Content info
 
Price
USD 4300
2016 - 2017 Outbound Solutions Product and Market Report
Published by
DMG Consulting LLC
Product code
279575
Published
March 31, 2016
Content info
366 Pages
Price
USD 4300
2015 - 2016 Enterprise Feedback Management Product and Market Report
Published by
DMG Consulting LLC
Product code
339858
Published
September 24, 2015
Content info
 
Price
USD 4300
2015 - 2016 Customer Journey Analytics Product and Market Report
Published by
DMG Consulting LLC
Product code
337700
Published
August 19, 2015
Content info
 
Price
USD 4300