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Market Research Report
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1015675

Operator Business Services for Micro, Small and Medium-Sized Enterprises: Worldwide Forecast 2020-2025

Published: | Analysys Mason | 40 Slides | Delivery time: 1-2 business days

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Operator Business Services for Micro, Small and Medium-Sized Enterprises: Worldwide Forecast 2020-2025
Published: June 23, 2021
Analysys Mason
Content info: 40 Slides
Delivery time: 1-2 business days
  • ALL
  • Description
  • Table of Contents
Description

"Operators should develop SME propositions that bundle core connectivity services with simple IT solutions to benefit from SMEs' increasing demand for services as economic conditions improve."

This report analyses the demand for telecoms and ICT services by micro, small and medium-sized businesses (SMEs), expressed in terms of revenue, the number of connections or users and the average revenue per user (ARPU). It quantifies the market for fixed and mobile voice and data services, IoT connectivity services, and ICT services, including unified communications (UC), security, co-location and hosting, SaaS and IaaS/PaaS.

This report provides:

  • forecasts for operator services to SMEs including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, UC and cloud services
  • a worldwide forecast and eight regional breakdowns
  • a quantification of revenue, the number of connections or users, and ARPU for each service and each business size segment (micro, small and medium)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, enterprises and sites within each business size segment (note that we include entities in the governmental and public sectors).

It provides data at an aggregate worldwide level and at a regional level for North America, Western Europe, developed Asia-Pacific, emerging Asia-Pacific, Latin America, Central and Eastern Europe, Middle East and North Africa, and Sub-Saharan Africa.

COVERAGE:

Geographical coverageServices

Countries modelled

  • Western Europe
  • Central and Eastern Europe
  • Developed Asia-Pacific
  • Emerging Asia-Pacific
  • North America
  • Latin America
  • Middle East and North Africa
  • Sub-Saharan Africa

Enterprise size

Segments

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)

Connections

Mobile

  • Voice
  • Messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

Other business services

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management
Table of Contents

Table of Contents

  • Executive summary
  • Worldwide forecasts
  • Regional forecasts
  • Forecast methodology and assumptions
  • About the author and Analysys Mason