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Market Research Report

MSP Survey: Successful Business Practices

Published by Analysys Mason Product code 778070
Published Content info 6 Slides
Delivery time: 1-2 business days
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MSP Survey: Successful Business Practices
Published: January 23, 2019 Content info: 6 Slides
Description

"The best business practices used by MSPs include developing staff, diversifying their portfolios and enhancing customer satisfaction."

Managed service providers (MSPs) operate in a challenging environment. They need to be innovative, develop their staff, provide good customer service and be price-competitive to succeed in the market. This report uses a survey of 950 MSPs worldwide to analyse the best business practices used by MSPs.

This report provides data and analysis on:

  • the growth initiatives used by MSPs
  • approaches to differentiation
  • pricing models
  • the practices that are correlated with higher revenue growth rates.
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