Market Research Report
MSP Survey: Pricing, Contracts and Customer/Revenue Composition
|Published by||Analysys Mason||Product code||781890|
|Published||Content info||9 Slides
Delivery time: 1-2 business days
|MSP Survey: Pricing, Contracts and Customer/Revenue Composition|
|Published: February 1, 2019||Content info: 9 Slides||
"Pricing methods and contract models are important for MSPs when attracting and retaining customers."
Managed service providers (MSPs) operate in an environment where understanding customers' contract and pricing preferences is key to attracting and retaining them. This report uses a survey of 950 MSPs worldwide to look at the pricing methods and contract models used when delivering managed IT services, as well as the compositions of MSPs' customer bases and revenue.