Market Research Report
Connected Consumer Survey 2019: Fixed Broadband Retention and Satisfaction in Australia and New Zealand
|Published by||Analysys Mason||Product code||931131|
|Published||Content info||16 Slides
Delivery time: 1-2 business days
|Connected Consumer Survey 2019: Fixed Broadband Retention and Satisfaction in Australia and New Zealand|
|Published: April 6, 2020||Content info: 16 Slides||
"Our survey results highlight the most important drivers of willingness to recommend and churn for fixed broadband subscribers in Australia and New Zealand."
This report focuses on aspects of Analysys Mason's ‘Connected Consumer Survey’ that relate to the behaviour, preferences and plans of fixed broadband users in Australia and New Zealand.
The research was conducted between July and August 2019. The survey groups were chosen to be representative of the mobile-internet-using population in the region. We set quotas on age, gender and geographical spread to that effect. There was a minimum of 1000 respondents per country, and 2000 respondents in the region.