Retail M2M and IoT Applications - 6th Edition

What is the status for wireless IoT communications in the retail sector? POS terminals and on street parking solutions are two areas where the new technology is already widely adopted. The report also covers vending machines, ATMs, digital signage and ticketing machines. Berg Insight forecasts that the number of cellular IoT connections in the retail industry will grow at a CAGR of 10.0 percent from 72.4 million in 2019 to 116.6 million connections worldwide in 2024. Learn more about the business opportunities associated with the transformation of the retail industry in this new 240-page report in the IoT research series from Berg Insight.

Table of Contents

Table of Contents

List of Figures

Executive summary

1 POS terminals and ATMs

• 1.1 The card payments industry
• 1.2 Payment infrastructure
  • 1.2.1 Overview of the POS terminal market
  • 1.2.2 POS terminal form factors
  • 1.2.3 Overview of the ATM market
  • 1.2.4 ATM form factors
• 1.3 Evolution of electronic payments
  • 1.3.1 EMV migration
  • 1.3.2 Adoption of wireless IoT communications
  • 1.3.3 Rollout of NFC-ready terminals
• 1.4 POS terminal vendors
  • 1.4.1 BBPOS
  • 1.4.2 Bitel
  • 1.4.3 Castles Technology
  • 1.4.4 Centerm
  • 1.4.5 CyberNet
  • 1.4.6 Dspread Technology
  • 1.4.7 Equinox Payments
  • 1.4.8 ID Tech
  • 1.4.9 Ingenico
  • 1.4.10 Itron Electronics
  • 1.4.11 MoreFun
  • 1.4.12 Newland Payment Technology
  • 1.4.13 Nexgo
  • 1.4.14 PAX Technology
  • 1.4.15 REA Card
  • 1.4.16 Spire Payments
  • 1.4.17 SZZT Electronics
  • 1.4.18 VeriFone
  • 1.4.19 Worldline
• 1.5 ATM manufacturers and connectivity solution providers
  • 1.5.1 Contour Networks
  • 1.5.2 Diebold Nixdorf
  • 1.5.3 Digi International
  • 1.5.4 DPL Group
  • 1.5.5 NCR
  • 1.5.6 OptConnect
  • 1.5.7 Triton

2 Vending machines

• 2.1 Overview of the vending machine industry
• 2.2 Vending industry players
  • 2.2.1 Vending technology providers
  • 2.2.2 Vending machine manufacturers
  • 2.2.3 Product suppliers
  • 2.2.4 Vending operators
• 2.3 Payment systems
  • 2.3.1 Coin mechanisms and bill validators
  • 2.3.2 Cashless payments
  • 2.3.3 Mobile phone payments and NFC
• 2.4 Vending telemetry and software
  • 2.4.1 Remote monitoring of vending machines
  • 2.4.2 Vending management systems
• 2.5 Connected vending machines
  • 2.5.1 Europe
  • 2.5.2 North America
  • 2.5.3 Rest of World
• 2.6 Vending telemetry and cashless payment solution providers
  • 2.6.1 Cantaloupe Systems (USA Technologies)
  • 2.6.2 Connected Molecules
  • 2.6.3 Ingenico Group
  • 2.6.4 InHand Networks
  • 2.6.5 MatiPay (Sitael)
  • 2.6.6 Mecsel
  • 2.6.7 Nayax
  • 2.6.8 On Track Innovations
  • 2.6.9 Parlevel Systems
  • 2.6.10 Silkron
  • 2.6.11 Telemetron
  • 2.6.12 Televend (INTIS)
  • 2.6.13 USA Technologies
  • 2.6.14 Vagabond
  • 2.6.15 Vendon
  • 2.6.16 Vendwatch Telematics
  • 2.6.17 Vianet Group
• 2.7 Vending machine manufacturers
  • 2.7.1 Automated Merchandising Systems
  • 2.7.2 Azkoyen Group
  • 2.7.3 Bianchi Vending Group
  • 2.7.4 Crane
  • 2.7.5 EVOCA Group
  • 2.7.6 FAS International
  • 2.7.7 Fastcorp Vending
  • 2.7.8 Fuji Electric
  • 2.7.9 Jofemar
  • 2.7.10 Magex
  • 2.7.11 Rheavendors Group
  • 2.7.12 Royal Vendors (Coinco)
  • 2.7.13 SandenVendo
  • 2.7.14 Seaga
  • 2.7.15 Sielaff
  • 2.7.16 TCN Group
  • 2.7.17 Unicum
  • 2.7.18 Westomatic
  • 2.7.19 Wittern Group
• 2.8 Vending operators
  • 2.8.1 Aramark
  • 2.8.2 Canteen
  • 2.8.3 Coca-Cola Amatil
  • 2.8.4 Coca-Cola Bottlers Japan
  • 2.8.5 DyDo Group
  • 2.8.6 IVS Group
  • 2.8.7 Selecta
  • 2.8.8 Sodexo
  • 2.8.9 UBox

3 Parking meters

• 3.1 The parking industry
  • 3.1.1 Parking industry players
  • 3.1.2 Single-space and multi-space meters in Europe and North America
  • 3.1.3 Pay-by-phone parking
• 3.2 Connected parking meters
  • 3.2.1 Mobile data communications solutions for parking meters
  • 3.2.2 Connected multi-space parking meters
  • 3.2.3 Connected single-space parking meters
• 3.3 Parking solution vendor profiles
  • 3.3.1 Came Parkare Group
  • 3.3.2 CivicSmart
  • 3.3.3 Duncan Solutions
  • 3.3.4 Flowbird Group
  • 3.3.5 Hectronic
  • 3.3.6 IEM
  • 3.3.7 IPS Group
  • 3.3.8 MacKay Meters
  • 3.3.9 METRIC
  • 3.3.10 POM
  • 3.3.11 T2 Systems
• 3.4 Private parking operators

4 Public transport ticketing

• 4.1 Modal split of passenger transport
• 4.2 Bus and rail fleets
• 4.3 Fare collection systems
  • 4.3.1 Fare payment
  • 4.3.2 Fare collection devices
  • 4.3.3 Installed base
  • 4.3.4 Mobile data communications solutions
• 4.4 Fare collection system vendors
  • 4.4.1 Bytemark (Siemens Mobility)
  • 4.4.2 Conduent
  • 4.4.3 Cubic Transportation Systems
  • 4.4.4 FARA (Ticketer)
  • 4.4.5 Flowbird Group
  • 4.4.6 Indra
  • 4.4.7 INIT
  • 4.4.8 IVU
  • 4.4.9 Masabi
  • 4.4.10 Scheidt & Bachmann
  • 4.4.11 Thales
  • 4.4.12 Ticketer
  • 4.4.13 Tri Star Group
  • 4.4.14 Vix Technology

5 Digital signage

• 5.1 Overview of the digital signage industry
• 5.2 The digital signage value chain
  • 5.2.1 Display screen vendors
  • 5.2.2 Media player vendors
  • 5.2.3 Content management system providers
  • 5.2.4 Installers, system integrators and network operators
• 5.3 Application areas
  • 5.3.1 Retail
  • 5.3.2 Office and enterprise
  • 5.3.3 Healthcare
  • 5.3.4 Transportation
  • 5.3.5 Education
  • 5.3.6 Foodservice
  • 5.3.7 Outdoor signage
• 5.4 Evolution of the digital signage industry
  • 5.4.1 From non-connected to connected digital signs
  • 5.4.2 Media player form factors
  • 5.4.3 Display technologies
• 5.5 Media player vendors
  • 5.5.1 Advantech
  • 5.5.2 AOPEN
  • 5.5.3 Arrow Electronics
  • 5.5.4 BrightSign
  • 5.5.5 IAdea
  • 5.5.6 IBASE
  • 5.5.7 Rikomagic
  • 5.5.8 Shuttle
• 5.6 Display screen vendors
  • 5.6.1 DynaScan Technology
  • 5.6.2 Elo Touch Solutions
  • 5.6.3 Leyard and Planar
  • 5.6.4 LG Electronics
  • 5.6.5 NEC Display Solutions
  • 5.6.6 Panasonic
  • 5.6.7 Samsung Electronics
  • 5.6.8 Sharp
• 5.7 Content management system providers
  • 5.7.1 BroadSign
  • 5.7.2 Cineplex Digital Media
  • 5.7.3 Four Winds Interactive
  • 5.7.4 Grassfish
  • 5.7.5 Industry Weapon
  • 5.7.6 Rise Vision
  • 5.7.7 RMG
  • 5.7.8 Scala (STRATACACHE)
  • 5.7.9 Signagelive
  • 5.7.10 STRATACACHE
  • 5.7.11 Wondersign

6 Forecasts and conclusions

• 6.1 Wireless IoT in the retail industry
  • 6.1.1 Cellular IoT device shipments
  • 6.1.2 Cellular IoT network connections
• 6.2 Market trends and drivers
  • 6.2.1 Uptake of wireless IoT in POS terminals is steady while NFC is ubiquitous
  • 6.2.2 ATMs in offsite locations benefit from cellular connectivity
  • 6.2.3 The business case for vending telemetry continues to improve
  • 6.2.4 The parking meter industry leads in the adoption of wireless IoT
  • 6.2.5 Public transport ticketing will move to systems with real-time authorization
  • 6.2.6 Digital signage has become a central platform for digital marketing
• 6.3 Market forecasts
  • 6.3.1 POS terminals
  • 6.3.2 ATMs
  • 6.3.3 Vending machines
  • 6.3.4 Parking meters
  • 6.3.5 Public transport ticketing
  • 6.3.6 Digital Signage
• Glossary

List of Figures

• Figure 1.1: Installed base of POS terminals and ATMs (World 2014-2018)
• Figure 1.2: POS terminal density by country (World 2018)
• Figure 1.3: Stationary and mobile POS terminals
• Figure 1.4: mPOS devices
• Figure 1.5: Android POS terminals
• Figure 1.6: ATM density by country (World 2018)
• Figure 1.7: Free-standing and through-the-wall ATMs
• Figure 1.8: EMV implementation status (World 2018)
• Figure 1.9: POS terminals with cellular connectivity by region (World 2019)
• Figure 1.10: NFC-ready POS terminals by region (World 2019)
• Figure 1.11: POS terminal shipments by manufacturer (World 2018)
• Figure 1.12: PAX Technology POS terminals
• Figure 1.13: Spire Payments POS terminals
• Figure 2.1: Vending machine density by region (World 2018)
• Figure 2.2: Examples of vending machines
• Figure 2.3: Installed base of vending machines by country (EU 28+2 2018)
• Figure 2.4: Examples of product suppliers and brands
• Figure 2.5: Examples of coin mechanisms and bill validators
• Figure 2.6: Examples of cashless payment devices for open and closed systems
• Figure 2.7: ePort G9 from USA Technologies supporting NFC-based mobile payments
• Figure 2.8: Installed base of connected vending machines by vendor (World Q4-2019)
• Figure 2.9: Connected vending machine vendor market shares (Europe 2019)
• Figure 2.10: Connected vending machine vendor market shares (North America 2019)
• Figure 2.11: Nayax' VPOS Touch and VPOS Fusion
• Figure 2.12: Overview of Vendon's IoT Solution
• Figure 2.13: Product portfolios of vending machine manufacturers (2020)
• Figure 3.1: Examples of connected single-space and multi-space meters
• Figure 3.2: Share of connected multi-space parking meters by vendor (World 2019)
• Figure 3.3: Share of connected single-space parking meters by vendor (World 2019)
• Figure 3.4: Parking meter offerings by vendor
• Figure 3.5: Selected European and North American parking operators
• Figure 4.1: Modal split of passenger transport on land (EU and NA 2017)
• Figure 4.2: Bus and rail fleets in public transport (EU and NA 2018)
• Figure 4.3: Evolution of fare payments
• Figure 4.4: Fare collection device segments
• Figure 4.5: Installed base of contactless fare collection devices (EU and NA 2019)
• Figure 4.6: Flowbird's driver console Wayfarer 6
• Figure 4.7: Ticketer Standard and Ticketer Compact
• Figure 5.1: Digital signage value chain
• Figure 5.2: Examples of display form factors
• Figure 5.3: Examples of DOOH network operators
• Figure 5.4: Examples of digital signs in retail stores
• Figure 5.5: Examples of digital signs in an office building
• Figure 5.6: An example of a digital sign in healthcare
• Figure 5.7: Information displays for transportation
• Figure 5.8: Interactive whiteboard in a classroom
• Figure 5.9: Digital menu boards
• Figure 5.10: Infotainment program for coffee & bagel shop customers
• Figure 5.11: Digital billboard
• Figure 5.12: Local and remote management of digital signage networks
• Figure 5.13: Media player form factors
• Figure 5.14: Chromebox Commercial 2 and eTILE-X19 by AOPEN
• Figure 5.15: BrightSign's lines of digital signage media players
• Figure 5.16: Rikomagic's V5, MK902II, MK68 and MK39
• Figure 5.17: Overview of WP400 media player & webOS 4.0 Smart Signage Platform
• Figure 6.1: Cellular IoT connections in the retail industry (World 2019)
• Figure 6.2: Cellular IoT retail device shipments by region (World 2018-2024)
• Figure 6.3: Cellular IoT retail device connections by region (World 2018-2024)
• Figure 6.4: Deployment of NFC and cellular technologies (World 2018-2024)
• Figure 6.5: Cellular POS terminal shipments by region (World 2018-2024)
• Figure 6.6: Cellular POS terminal installed base by region (World 2018-2024)
• Figure 6.7: NFC POS terminal shipments by region (World 2018-2024)
• Figure 6.8: NFC POS terminal installed base by region (World 2018-2024)
• Figure 6.9: mPOS terminal shipments by region (World 2018-2024)
• Figure 6.10: mPOS terminal installed base by region (World 2018-2024)
• Figure 6.11: Installed base of wirelessly connected ATMs (EU and NA 2018-2024)
• Figure 6.12: Installed base of connected vending machines (World 2019-2024)
• Figure 6.13: Connected vending machine market forecast (North America 2019-2024)
• Figure 6.14: Connected vending machine market forecast (Europe 2019-2024)
• Figure 6.15: Connected vending machine market forecast (Rest of World 2019-2024)
• Figure 6.16: Multi-space parking meter market forecast (World 2018-2024)
• Figure 6.17: Single-space parking meter market forecast (World 2018-2024)
• Figure 6.18: Installed base of contactless fare collection devices (EU and NA 2018-24)
• Figure 6.19: Digital signage display market forecast (World 2018-2024)
• Figure 6.20: Digital signage connectivity technologies (World 2018-2024)