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1096621

MEA Business Process Outsourcing (BPO) Market - Industry Trends and Forecast to 2029

Published: | Data Bridge Market Research Private Limited | 298 Pages | Delivery time: Inquiry

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MEA Business Process Outsourcing (BPO) Market - Industry Trends and Forecast to 2029
Published: February 1, 2022
Data Bridge Market Research Private Limited
Content info: 298 Pages
Delivery time: Inquiry
  • Description
  • Table of Contents
  • List of Tables

Middle East and Africa business process outsourcing (BPO) market is projected to register a CAGR of 6.9% in the forecast period of 2022 to 2029. The new market report contains data for historic year 2020, the base year of calculation is 2021 and the forecast period is 2022 to 2029.

Market Segmentation:

Middle East and Africa Business Process Outsourcing (BPO) Market, By Outsourcing Type (Offsource, Nearshore Onshore), Service (Voice Processing, Telemarketing Services, 3D Visualization Services, Image Edition Services, Virtual Staffing Services), Application (Human Resource, Sales & Marketing, Finance & Accounting, Procurement & Supply Chain, Facilities & Administrations, Customer Care, Training, Product Engineering), Deployment Model (Cloud, On Premise), Organization Size (Large Enterprises, SMEs), Ownership (Captive, Third Party), Outsourcing Approach (Best Shore, Bundled Services, Contract Based, Fee for Service), End-User (BFSI, IT & Telecom, Healthcare, Manufacturing, Retail & E-Commerce, Government & Defense, Transportation & Logistics, Travel & Hospitality, Education, Energy & Utilities, and Others), Country (China, India, Japan, South Korea, Australia, Singapore, Indonesia, Thailand, Malaysia, Vietnam, Philippines and Rest of Asia-Pacific) Industry Trends and Forecast to 2029.

Some of the major factors contributing to the growth of the Middle East and Africa business process outsourcing (BPO) market are:

Growing demand of cloud technology and importance of process automation in business processes to increase efficiency is boosting the growth of business process outsourcing (BPO) market.

Increasing need for business agility is supplementing the market growth.

Market Players

Some of the major players operating in the business process outsourcing (BPO) market are:

IBM Corporation

Cognizant

Capgemini

Genpact

ADP, Inc.

Wipro Limited

Accenture

Tata Consultancy Services Limited

HCL Technologies Limited

NTT DATA, Inc., WNS (Holdings) Ltd.

NCR Corporation

Tech Mahindra Limited.

Infosys Limited

Concentrix Corporation

TTEC

Plaxonic Technologies

Sodexo

ExlService Holdings, Inc. and Affiliates

AMDOCS

CBRE

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
  • 1.3 OVERVIEW OF MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET
  • 1.4 LIMITATIONS
  • 1.5 MARKETS COVERED

2 MARKET SEGMENTATION

  • 2.1 MARKETS COVERED
  • 2.2 GEOGRAPHICAL SCOPE
  • 2.3 YEARS CONSIDERED FOR THE STUDY
  • 2.4 CURRENCY AND PRICING
  • 2.5 DBMR TRIPOD DATA VALIDATION MODEL
  • 2.6 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
  • 2.7 DBMR MARKET POSITION GRID
  • 2.8 VENDOR SHARE ANALYSIS
  • 2.9 THE MARKET CHALLENGE MATRIX
  • 2.10 MARKET APPLICATION COVERAGE GRID
  • 2.11 MULTIVARIATE MODELLING
  • 2.12 OUTSOURCING TYPE LIFELINE CURVE
  • 2.13 SECONDARY SOURCES
  • 2.14 ASSUMPTIONS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 EVOLUTION
  • 4.2 TRADITIONAL BPO VERSUS PLATFORM BPO

5 MARKET OVERVIEW

  • 5.1 DRIVERS
    • 5.1.1 INCREASING NEED FOR BUSINESS AGILITY
    • 5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED EFFICIENCY, TIME EFFECTIVENESS AND COST EFFICIENCY
    • 5.1.3 GROWING PREFERENCE OF CLOUD TECHNOLOGY AND SIGNIFICANCE ON PROCESS AUTOMATION
    • 5.1.4 INCREASING DEPENDENCE OF SALES AND MARKETING FOR CUSTOMER SERVICE ENHANCEMENT
    • 5.1.5 UPSURGE IN THE CAPACITY OF QUALITY ENTERPRISE DATA
  • 5.2 RESTRAINTS
    • 5.2.1 GROWING CONCERNS REGARDING DATA SECURITY AND PRIVACY CONCERN
    • 5.2.2 STRINGENT GOVERNMENT REGULATIONS
  • 5.3 OPPORTUNITIES
    • 5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS
    • 5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES NAMELY AI, IOT AND CLOUD COMPUTING
    • 5.3.3 INCREASE IN THE ESTABLISHMENT OF SERVICE CENTERS AND IT SECTOR SPENDING
    • 5.3.4 GROWING NUMBER OF START-UPS PARTNERING WITH BUSINESS PROCESS OUTSOURCING (BPO)
  • 5.4 CHALLENGES
    • 5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE
    • 5.4.2 FREQUENT DISRUPTION AFFECTS OPERATIONAL EFFICIENCY OF BUSINESS PROCESS OUTSOURCING (BPO)
    • 5.4.3 INCREASE IN THE PRESENCE OF NEW ENTRANTS

6 IMPACT OF COVID-19 ON THE MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET

  • 6.1 ANALYSIS ON IMPACT OF COVID-19 ON THE MARKET
  • 6.2 AFTERMATH OF COVID-19 AND GOVERNMENT INITIATIVE TO BOOST THE MARKET
  • 6.3 STRATEGIC DECISIONS FOR MANUFACTURERS AFTER COVID-19 TO GAIN COMPETITIVE MARKET SHARE
  • 6.4 IMPACT ON DEMAND
  • 6.5 IMPACT ON SUPPLY CHAIN
  • 6.6 CONCLUSION

7 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE

  • 7.1 OVERVIEW
  • 7.2 OFFSOURCE
  • 7.3 ONSHORE
  • 7.4 NEARSHORE

8 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE

  • 8.1 OVERVIEW
  • 8.2 VOICE PROCESSING
    • 8.2.1 INBOUND
    • 8.2.2 OUTBOUND
    • 8.2.3 SURVEY AND MARKET RESEARCH
  • 8.3 TELEMARKETING SERVICES
  • 8.4 IMAGE EDITING SERVICES
  • 8.5 VIRTUAL STAFFING SERVICES
  • 8.6 3D VISUALIZATION SERVICES
    • 8.6.1 3D ANIMATION
    • 8.6.2 CAD MODELING
    • 8.6.3 3D ILLUSTRATION
    • 8.6.4 3D DEVELOPMENT

9 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION

  • 9.1 OVERVIEW
  • 9.2 CUSTOMER CARE
  • 9.3 FINANCE AND ACCOUNTING
  • 9.4 HUMAN RESOURCE
  • 9.5 SALES AND MARKETING
  • 9.6 PROCUREMENT AND SUPPLY CHAIN
  • 9.7 FACILITIES AND ADMINISTRATION
  • 9.8 PRODUCT ENGINEERING
  • 9.9 TRAINING
  • 9.10 OTHERS

10 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE

  • 10.1 OVERVIEW
  • 10.2 CLOUD
  • 10.3 ON PREMISE

11 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE

  • 11.1 OVERVIEW
  • 11.2 LARGE ENTERPRISES
  • 11.3 SMES

12 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP

  • 12.1 OVERVIEW
  • 12.2 CAPTIVE
  • 12.3 THIRD PARTY

13 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH

  • 13.1 OVERVIEW
  • 13.2 CONTRACT BASED
  • 13.3 BUNDLED SERVICES
  • 13.4 BEST-SHORE
  • 13.5 FEE FOR SERVICE

14 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER

  • 14.1 OVERVIEW
  • 14.2 IT & TELECOMMUNICATION
    • 14.2.1 CUSTOMER CARE
    • 14.2.2 SALES & MARKETING
    • 14.2.3 TRAINING
    • 14.2.4 HUMAN RESOURCE
    • 14.2.5 FACILITIES & ADMINISTRATION
    • 14.2.6 OTHERS
  • 14.3 BFSI
    • 14.3.1 FINANCE & ACCOUNTING
    • 14.3.2 CUSTOMER CARE
    • 14.3.3 SALES & MARKETING
    • 14.3.4 HUMAN RESOURCE
    • 14.3.5 FACILITIES & ADMINISTRATION
    • 14.3.6 TRAINING
    • 14.3.7 OTHERS
  • 14.4 MANUFACTURING
    • 14.4.1 CUSTOMER CARE
    • 14.4.2 SALES & MARKETING
    • 14.4.3 PROCUREMENT AND SUPPLY CHAIN
    • 14.4.4 PRODUCT ENGINEERING
    • 14.4.5 HUMAN RESOURCE
    • 14.4.6 FACILITIES & ADMINISTRATION
    • 14.4.7 TRAINING
    • 14.4.8 FINANCE & ACCOUNTING
    • 14.4.9 OTHERS
  • 14.5 HEALTHCARE
    • 14.5.1 CUSTOMER CARE
    • 14.5.2 SALES & MARKETING
    • 14.5.3 FACILITIES AND ADMINISTRATION
    • 14.5.4 PROCUREMENT AND SUPPLY CHAIN
    • 14.5.5 TRAINING
    • 14.5.6 OTHERS
  • 14.6 GOVERNMENT & DEFENSE
    • 14.6.1 CUSTOMER CARE
    • 14.6.2 FINANCE AND ACCOUNTING
    • 14.6.3 SALES & MARKETING
    • 14.6.4 HUMAN RESOURCE
    • 14.6.5 FACILITIES & ADMINISTRATION
    • 14.6.6 TRAINING
    • 14.6.7 OTHERS
  • 14.7 RETAIL & E-COMMERCE
    • 14.7.1 CUSTOMER CARE
    • 14.7.2 SALES & MARKETING
    • 14.7.3 PROCUREMENT AND SUPPLY CHAIN
    • 14.7.4 HUMAN RESOURCE
    • 14.7.5 FACILITIES AND ADMINISTRATION
    • 14.7.6 TRAINING
    • 14.7.7 OTHERS
  • 14.8 TRANSPORTATION & LOGISTICS
    • 14.8.1 CUSTOMER CARE
    • 14.8.2 PROCUREMENT AND SUPPLY CHAIN
    • 14.8.3 SALES & MARKETING
    • 14.8.4 FINANCE AND ACCOUNTING
    • 14.8.5 FACILITIES & ADMINISTRATION
    • 14.8.6 TRAINING
    • 14.8.7 OTHERS
  • 14.9 TRAVEL & HOSPITALITY
    • 14.9.1 SALES & MARKETING
    • 14.9.2 CUSTOMER CARE
    • 14.9.3 FACILITIES AND ADMINISTRATION
    • 14.9.4 TRAINING
    • 14.9.5 OTHERS
  • 14.10 ENERGY & UTILITIES
    • 14.10.1 CUSTOMER CARE
    • 14.10.2 OTHERS
  • 14.11 EDUCATION
    • 14.11.1 SALES & MARKETING
    • 14.11.2 CUSTOMER CARE
    • 14.11.3 FACILITIES AND ADMINISTRATION
    • 14.11.4 TRAINING
    • 14.11.5 OTHERS
  • 14.12 OTHERS

15 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY COUNTRY

  • 15.1 MIDDLE EAST AND AFRICA
    • 15.1.1 U.A.E
    • 15.1.2 SAUDI ARABIA
    • 15.1.3 SOUTH AFRICA
    • 15.1.4 EGYPT
    • 15.1.5 ISRAEL
    • 15.1.6 REST OF MIDDLE EAST AND AFRICA

16 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKE: COMPANY LANDSCAPE

  • 16.1 COMPANY SHARE ANALYSIS: MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET

17 SWOT ANALYSIS

18 COMPANY PROFILE

  • 18.1 ACCENTURE
    • 18.1.1 COMPANY SNAPSHOT
    • 18.1.2 REVENUE ANALYSIS
    • 18.1.3 COMPANY SHARE ANALYSIS
    • 18.1.4 SERVICE PORTFOLIO
    • 18.1.5 RECENT DEVELOPMENTS
  • 18.2 IBM CORPORATION
    • 18.2.1 COMPANY SNAPSHOT
    • 18.2.2 REVENUE ANALYSIS
    • 18.2.3 COMPANY SHARE ANALYSIS
    • 18.2.4 SERVICE PORTFOLIO
    • 18.2.5 RECENT DEVELOPMENTS
  • 18.3 COGNIZANT
    • 18.3.1 COMPANY SNAPSHOT
    • 18.3.2 REVENUE ANALYSIS
    • 18.3.3 COMPANY SHARE ANALYSIS
    • 18.3.4 SERVICE PORTFOLIO
    • 18.3.5 RECENT DEVELOPMENTS
  • 18.4 CAPGEMINI
    • 18.4.1 COMPANY SNAPSHOT
    • 18.4.2 REVENUE ANALYSIS
    • 18.4.3 COMPANY SHARE ANALYSIS
    • 18.4.4 SERVICE PORTFOLIO
    • 18.4.5 RECENT DEVELOPMENTS
  • 18.5 INFOSYS LIMITED
    • 18.5.1 COMPANY SNAPSHOT
    • 18.5.2 REVENUE ANALYSIS
    • 18.5.3 COMPANY SHARE ANALYSIS
    • 18.5.4 SERVICE PORTFOLIO
    • 18.5.5 RECENT DEVELOPMENTS
  • 18.6 ADP, INC.
    • 18.6.1 COMPANY SNAPSHOT
    • 18.6.2 REVENUE ANALYSIS
    • 18.6.3 SOLUTION PORTFOLIO
    • 18.6.4 RECENT DEVELOPMENTS
  • 18.7 AMDOCS
    • 18.7.1 COMPANY SNAPSHOT
    • 18.7.2 REVENUE ANALYSIS
    • 18.7.3 SERVICE PORTFOLIO
    • 18.7.4 RECENT DEVELOPMENTS
  • 18.8 CBRE
    • 18.8.1 COMPANY SNAPSHOT
    • 18.8.2 REVENUE ANALYSIS
    • 18.8.3 SERVICE PORTFOLIO
    • 18.8.4 RECENT DEVELOPMENT
  • 18.9 CONCENTRIX CORPORATION
    • 18.9.1 COMPANY SNAPSHOT
    • 18.9.2 REVENUE ANALYSIS
    • 18.9.3 SOLUTION PORTFOLIO
    • 18.9.4 RECENT DEVELOPMENTS
  • 18.10 CONDUENT, INC.
    • 18.10.1 COMPANY SNAPSHOT
    • 18.10.2 REVENUE ANALYSIS
    • 18.10.3 SOLUTION PORTFOLIO
    • 18.10.4 RECENT DEVELOPMENTS
  • 18.11 ENOAH
    • 18.11.1 COMPANY SNAPSHOT
    • 18.11.2 SERVICE PORTFOLIO
    • 18.11.3 RECENT DEVELOPMENT
  • 18.12 EXLSERVICE HOLDINGS, INC.
    • 18.12.1 COMPANY SNAPSHOT
    • 18.12.2 REVENUE ANALYSIS
    • 18.12.3 SERVICE PORTFOLIO
    • 18.12.4 RECENT DEVELOPMENTS
  • 18.13 GENPACT
    • 18.13.1 COMPANY SNAPSHOT
    • 18.13.2 REVENUE ANALYSIS
    • 18.13.3 SOLUTION PORTFOLIO
    • 18.13.4 RECENT DEVELOPMENTS
  • 18.14 HCL TECHNOLOGIES LIMITED
    • 18.14.1 COMPANY SNAPSHOT
    • 18.14.2 REVENUE ANALYSIS
    • 18.14.3 SERVICE PORTFOLIO
    • 18.14.4 RECENT DEVELOPMENTS
  • 18.15 HELPWARE
    • 18.15.1 COMPANY SNAPSHOT
    • 18.15.2 SERVICE PORTFOLIO
    • 18.15.3 RECENT DEVELOPMENT
  • 18.16 INTETICS INC.
    • 18.16.1 COMPANY SNAPSHOT
    • 18.16.2 SOLUTION PORTFOLIO
    • 18.16.3 RECENT DEVELOPMENT
  • 18.17 INVENSIS TECHNOLOGIES PVT. LTD.
    • 18.17.1 COMPANY SNAPSHOT
    • 18.17.2 SERVICE PORTFOLIO
    • 18.17.3 RECENT DEVELOPMENT
  • 18.18 NCR CORPORATION
    • 18.18.1 COMPANY SNAPSHOT
    • 18.18.2 REVENUE ANALYSIS
    • 18.18.3 SERVICE PORTFOLIO
    • 18.18.4 RECENT DEVELOPMENTS
  • 18.19 NTT DATA, INC.
    • 18.19.1 COMPANY SNAPSHOT
    • 18.19.2 REVENUE ANALYSIS
    • 18.19.3 SERVICE PORTFOLIO
    • 18.19.4 RECENT DEVELOPMENTS
  • 18.20 OCTOPUS TECH
    • 18.20.1 COMPANY SNAPSHOT
    • 18.20.2 SERVICE PORTFOLIO
    • 18.20.3 RECENT DEVELOPMENT
  • 18.21 PLAXONIC TECHNOLOGIES
    • 18.21.1 COMPANY SNAPSHOT
    • 18.21.2 SERVICE PORTFOLIO
    • 18.21.3 RECENT DEVELOPMENT
  • 18.22 SODEXO
    • 18.22.1 COMPANY SNAPSHOT
    • 18.22.2 REVENUE ANALYSIS
    • 18.22.3 SERVICE PORTFOLIO
    • 18.22.4 RECENT DEVELOPMENT
  • 18.23 SUNTEC WEB SERVICES PVT. LTD.
    • 18.23.1 COMPANY SNAPSHOT
    • 18.23.2 SERVICE PORTFOLIO
    • 18.23.3 RECENT DEVELOPMENTS
  • 18.24 TATA CONSULTANCY SERVICES LIMITED
    • 18.24.1 COMPANY SNAPSHOT
    • 18.24.2 REVENUE ANALYSIS
    • 18.24.3 SERVICE PORTFOLIO
    • 18.24.4 RECENT DEVELOPMENTS
  • 18.25 TECH MAHINDRA LIMITED
    • 18.25.1 COMPANY SNAPSHOT
    • 18.25.2 REVENUE ANALYSIS
    • 18.25.3 SERVICE PORTFOLIO
    • 18.25.4 RECENT DEVELOPMENTS
  • 18.26 TRINITER
    • 18.26.1 COMPANY SNAPSHOT
    • 18.26.2 SERVICE PORTFOLIO
    • 18.26.3 RECENT DEVELOPMENT
  • 18.27 TTEC
    • 18.27.1 COMPANY SNAPSHOT
    • 18.27.2 REVENUE ANALYSIS
    • 18.27.3 SERVICE PORTFOLIO
    • 18.27.4 RECENT DEVELOPMENTS
  • 18.28 UNITY COMMUNICATIONS
    • 18.28.1 COMPANY SNAPSHOT
    • 18.28.2 SERVICE PORTFOLIO
    • 18.28.3 RECENT DEVELOPMENTS
  • 18.29 WIPRO LIMITED
    • 18.29.1 COMPANY SNAPSHOT
    • 18.29.2 REVENUE ANALYSIS
    • 18.29.3 SERVICE PORTFOLIO
    • 18.29.4 RECENT DEVELOPMENTS
  • 18.30 WNS (HOLDINGS) LTD.
    • 18.30.1 COMPANY SNAPSHOT
    • 18.30.2 REVENUE ANALYSIS
    • 18.30.3 SOLUTION PORTFOLIO
    • 18.30.4 RECENT DEVELOPMENTS

19 QUESTIONNAIRE

20 RELATED REPORTS

LIST OF TABLES

  • TABLE 1 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 70
  • TABLE 2 MIDDLE EAST & AFRICA OFFSOURCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 70
  • TABLE 3 MIDDLE EAST & AFRICA ONSHORE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 71
  • TABLE 4 MIDDLE EAST & AFRICA NEARSHORE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 72
  • TABLE 5 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 75
  • TABLE 6 MIDDLE EAST & AFRICA VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 75
  • TABLE 7 MIDDLE EAST & AFRICA VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 76
  • TABLE 8 MIDDLE EAST & AFRICA TELEMARKETING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 77
  • TABLE 9 MIDDLE EAST & AFRICA IMAGE EDITING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 77
  • TABLE 10 MIDDLE EAST & AFRICA VIRTUAL STAFFING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 78
  • TABLE 11 MIDDLE EAST & AFRICA 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 79
  • TABLE 12 MIDDLE EAST & AFRICA 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 79
  • TABLE 13 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 82
  • TABLE 14 MIDDLE EAST & AFRICA CUSTOMER CARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 82
  • TABLE 15 MIDDLE EAST & AFRICA FINANCE AND ACCOUNTING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 83
  • TABLE 16 MIDDLE EAST & AFRICA HUMAN RESOURCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 84
  • TABLE 17 MIDDLE EAST & AFRICA SALES AND MARKETING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 84
  • TABLE 18 MIDDLE EAST & AFRICA PROCUREMENT AND SUPPLY CHAIN IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 85
  • TABLE 19 MIDDLE EAST & AFRICA FACILITIES AND ADMINISTRATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 86
  • TABLE 20 MIDDLE EAST & AFRICA PRODUCT ENGINEERING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 86
  • TABLE 21 MIDDLE EAST & AFRICA TRAINING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 87
  • TABLE 22 MIDDLE EAST & AFRICA OTHERS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 88
  • TABLE 23 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 91
  • TABLE 24 MIDDLE EAST & AFRICA CLOUD IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 91
  • TABLE 25 MIDDLE EAST & AFRICA ON PREMISE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 92
  • TABLE 26 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 95
  • TABLE 27 MIDDLE EAST & AFRICA LARGE ENTERPRISES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 95
  • TABLE 28 MIDDLE EAST & AFRICA SMES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 96
  • TABLE 29 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 99
  • TABLE 30 MIDDLE EAST & AFRICA CAPTIVE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 99
  • TABLE 31 MIDDLE EAST & AFRICA THIRD PARTY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 100
  • TABLE 32 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 103
  • TABLE 33 MIDDLE EAST & AFRICA CONTRACT BASED IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 103
  • TABLE 34 MIDDLE EAST & AFRICA BUNDLED SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 104
  • TABLE 35 MIDDLE EAST & AFRICA BEST-SHORE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 105
  • TABLE 36 MIDDLE EAST & AFRICA FEE FOR SERVICE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 105
  • TABLE 37 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 108
  • TABLE 38 MIDDLE EAST & AFRICA IT & TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 109
  • TABLE 39 MIDDLE EAST & AFRICA IT & TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 109
  • TABLE 40 MIDDLE EAST & AFRICA BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 110
  • TABLE 41 MIDDLE EAST & AFRICA BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 111
  • TABLE 42 MIDDLE EAST & AFRICA MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 112
  • TABLE 43 MIDDLE EAST & AFRICA MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 113
  • TABLE 44 MIDDLE EAST & AFRICA HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 114
  • TABLE 45 MIDDLE EAST & AFRICA HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 115
  • TABLE 46 MIDDLE EAST & AFRICA GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 116
  • TABLE 47 MIDDLE EAST & AFRICA GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 116
  • TABLE 48 MIDDLE EAST & AFRICA RETAIL & E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 118
  • TABLE 49 MIDDLE EAST & AFRICA RETAIL & E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 118
  • TABLE 50 MIDDLE EAST & AFRICA TRANSPORTATION & LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 120
  • TABLE 51 MIDDLE EAST & AFRICA TRANSPORTATION & LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 120
  • TABLE 52 MIDDLE EAST & AFRICA TRAVEL & HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 121
  • TABLE 53 MIDDLE EAST & AFRICA TRAVEL & HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 122
  • TABLE 54 MIDDLE EAST & AFRICA ENERGY & UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 123
  • TABLE 55 MIDDLE EAST & AFRICA ENERGY & UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 123
  • TABLE 56 MIDDLE EAST & AFRICA EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 124
  • TABLE 57 MIDDLE EAST & AFRICA EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 125
  • TABLE 58 MIDDLE EAST & AFRICA OTHERS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2020-2029 (USD MILLION) 126
  • TABLE 59 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY COUNTRY, 2020-2029 (USD MILLION) 132
  • TABLE 60 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 132
  • TABLE 61 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 132
  • TABLE 62 MIDDLE EAST AND AFRICA VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 133
  • TABLE 63 MIDDLE EAST AND AFRICA 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 133
  • TABLE 64 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 133
  • TABLE 65 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 134
  • TABLE 66 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 134
  • TABLE 67 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 134
  • TABLE 68 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 134
  • TABLE 69 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 135
  • TABLE 70 MIDDLE EAST AND AFRICA IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 135
  • TABLE 71 MIDDLE EAST AND AFRICA MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 136
  • TABLE 72 MIDDLE EAST AND AFRICA BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 136
  • TABLE 73 MIDDLE EAST AND AFRICA GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 137
  • TABLE 74 MIDDLE EAST AND AFRICA TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 137
  • TABLE 75 MIDDLE EAST AND AFRICA RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 138
  • TABLE 76 MIDDLE EAST AND AFRICA TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 138
  • TABLE 77 MIDDLE EAST AND AFRICA HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 138
  • TABLE 78 MIDDLE EAST AND AFRICA ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 139
  • TABLE 79 MIDDLE EAST AND AFRICA EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 139
  • TABLE 80 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 140
  • TABLE 81 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 140
  • TABLE 82 U.A.E VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 140
  • TABLE 83 U.A.E 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 141
  • TABLE 84 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 141
  • TABLE 85 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 141
  • TABLE 86 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 142
  • TABLE 87 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 142
  • TABLE 88 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 142
  • TABLE 89 U.A.E BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 143
  • TABLE 90 U.A.E IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 143
  • TABLE 91 U.A.E MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 144
  • TABLE 92 U.A.E BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 144
  • TABLE 93 U.A.E GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 145
  • TABLE 94 U.A.E TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 145
  • TABLE 95 U.A.E RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 146
  • TABLE 96 U.A.E TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 146
  • TABLE 97 U.A.E HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 146
  • TABLE 98 U.A.E ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 147
  • TABLE 99 U.A.E EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 147
  • TABLE 100 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 148
  • TABLE 101 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 148
  • TABLE 102 SAUDI ARABIA VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 148
  • TABLE 103 SAUDI ARABIA 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 149
  • TABLE 104 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 149
  • TABLE 105 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 149
  • TABLE 106 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 150
  • TABLE 107 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 150
  • TABLE 108 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 150
  • TABLE 109 SAUDI ARABIA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 151
  • TABLE 110 SAUDI ARABIA IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 151
  • TABLE 111 SAUDI ARABIA MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 152
  • TABLE 112 SAUDI ARABIA BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 152
  • TABLE 113 SAUDI ARABIA GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 153
  • TABLE 114 SAUDI ARABIA TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 153
  • TABLE 115 SAUDI ARABIA RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 154
  • TABLE 116 SAUDI ARABIA TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 154
  • TABLE 117 SAUDI ARABIA HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 154
  • TABLE 118 SAUDI ARABIA ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 155
  • TABLE 119 SAUDI ARABIA EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 155
  • TABLE 120 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 156
  • TABLE 121 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 156
  • TABLE 122 SOUTH AFRICA VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 156
  • TABLE 123 SOUTH AFRICA 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 157
  • TABLE 124 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 157
  • TABLE 125 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 157
  • TABLE 126 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 158
  • TABLE 127 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 158
  • TABLE 128 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 158
  • TABLE 129 SOUTH AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 159
  • TABLE 130 SOUTH AFRICA IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 159
  • TABLE 131 SOUTH AFRICA MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 160
  • TABLE 132 SOUTH AFRICA BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 160
  • TABLE 133 SOUTH AFRICA GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 161
  • TABLE 134 SOUTH AFRICA TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 161
  • TABLE 135 SOUTH AFRICA RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 162
  • TABLE 136 SOUTH AFRICA TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 162
  • TABLE 137 SOUTH AFRICA HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 163
  • TABLE 138 SOUTH AFRICA ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 163
  • TABLE 139 SOUTH AFRICA EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 163
  • TABLE 140 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 164
  • TABLE 141 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 164
  • TABLE 142 EGYPT VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 164
  • TABLE 143 EGYPT 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 165
  • TABLE 144 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 165
  • TABLE 145 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 165
  • TABLE 146 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 166
  • TABLE 147 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 166
  • TABLE 148 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 166
  • TABLE 149 EGYPT BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 167
  • TABLE 150 EGYPT IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 167
  • TABLE 151 EGYPT MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 168
  • TABLE 152 EGYPT BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 168
  • TABLE 153 EGYPT GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 169
  • TABLE 154 EGYPT TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 169
  • TABLE 155 EGYPT RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 170
  • TABLE 156 EGYPT TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 170
  • TABLE 157 EGYPT HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 171
  • TABLE 158 EGYPT ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 171
  • TABLE 159 EGYPT EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 171
  • TABLE 160 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 172
  • TABLE 161 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2020-2029 (USD MILLION) 172
  • TABLE 162 ISRAEL VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 172
  • TABLE 163 ISRAEL 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2020-2029 (USD MILLION) 173
  • TABLE 164 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 173
  • TABLE 165 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2020-2029 (USD MILLION) 173
  • TABLE 166 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2020-2029 (USD MILLION) 174
  • TABLE 167 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2020-2029 (USD MILLION) 174
  • TABLE 168 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2020-2029 (USD MILLION) 174
  • TABLE 169 ISRAEL BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2020-2029 (USD MILLION) 175
  • TABLE 170 ISRAEL IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 175
  • TABLE 171 ISRAEL MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 176
  • TABLE 172 ISRAEL BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 176
  • TABLE 173 ISRAEL GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 177
  • TABLE 174 ISRAEL TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 177
  • TABLE 175 ISRAEL RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 178
  • TABLE 176 ISRAEL TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 178
  • TABLE 177 ISRAEL HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 179
  • TABLE 178 ISRAEL ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 179
  • TABLE 179 ISRAEL EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2020-2029 (USD MILLION) 179
  • TABLE 180 REST OF MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2020-2029 (USD MILLION) 180

LIST OF FIGURES

  • FIGURE 1 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: SEGMENTATION 30
  • FIGURE 2 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DATA TRIANGULATION 33
  • FIGURE 3 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DROC ANALYSIS 34
  • FIGURE 4 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: MIDDLE EAST & AFRICA VS REGIONAL MARKET ANALYSIS 35
  • FIGURE 5 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY RESEARCH ANALYSIS 35
  • FIGURE 6 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: INTERVIEW DEMOGRAPHICS 36
  • FIGURE 7 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: DBMR MARKET POSITION GRID 37
  • FIGURE 8 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: VENDOR SHARE ANALYSIS 39
  • FIGURE 9 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: MARKET APPLICATION COVERAGE GRID 41
  • FIGURE 10 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: SEGMENTATION 46
  • FIGURE 11 GROWING NEED FOR BUSINESS AGILITY IS EXPECTED TO DRIVE MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET IN THE FORECAST PERIOD OF 2022 TO 2029 47
  • FIGURE 12 OFFSOURCE SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET IN 2022 & 2029 47
  • FIGURE 13 NORTH AMERICA IS EXPECTED TO DOMINATE AND ASIA-PACIFIC IS THE FASTEST GROWING REGION IN THE MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET IN THE FORECAST PERIOD OF 2022 & 2029 48
  • FIGURE 14 DRIVERS, RESTRAINTS, OPPORTUNITIES AND CHALLENGES OF MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET 52
  • FIGURE 15 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OUTSOURCING TYPE, 2021 68
  • FIGURE 16 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY SERVICE,2021 73
  • FIGURE 17 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY APPLICATION, 2021 80
  • FIGURE 18 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY DEPLOYMENT MODE, 2021 89
  • FIGURE 19 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY ORGANIZATION SIZE, 2021 93
  • FIGURE 20 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OWNERSHIP, 2021 97
  • FIGURE 21 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OUTSOURCING APPROACH, 2021 101
  • FIGURE 22 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY END USER, 2021 106
  • FIGURE 23 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: SNAPSHOT (2021) 127
  • FIGURE 24 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY COUNTRY (2021) 129
  • FIGURE 25 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY COUNTRY (2022 & 2029) 129
  • FIGURE 26 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY COUNTRY (2021 & 2029) 130
  • FIGURE 27 MIDDLE EAST AND AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: BY OUTSOURCING TYPE (2022-2029) 130
  • FIGURE 28 MIDDLE EAST & AFRICA BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY SHARE 2021 (%) 180