Market Research Report
North America Contact Center Systems Market
|Published by||Frost & Sullivan||Product code||203533|
Delivery time: 1-2 business days
|North America Contact Center Systems Market|
|Published: September 26, 2013||Content info:||
This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.