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Market Research Report

Analysis of the Brazilian Contact Center Outsourcing Services Market 2011

Published by Frost & Sullivan Product code 235760
Published Content info 59 Pages
Delivery time: 1-2 business days
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Analysis of the Brazilian Contact Center Outsourcing Services Market 2011
Published: March 30, 2012 Content info: 59 Pages
Description

Abstract

The market environment is watching a changing in its landscape, with acquisitions and fusion of companies. At medium term, it is expected that the Brazilian market will have no more than ten players.

Table of Contents
Product Code: NAA2-01-00-00-00

Table of Contents

  • Executive Summary
  • Market Overview
    • Total Contact Center Outsourcing Services Market
      • External Challenges: Drivers and Restraints
      • Forecasts and Trends
      • Market Share and Competitive Analysis
  • Outsourcing Services
  • The Last Word (Conclusions and Implications)
  • Appendix
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